The room was clean and comfortable but there were no full length mirror and ironing facilities in the room. Have to go to another level to iron your clothes which is very inconvenient. Furthermore the room where they place the iron is very hot, no fan or aircond there. And no place to hang your ironed clothes if you have more than one.
This time I rented a family-style room at the hotel. It had two bedrooms and two living rooms, making it very spacious. Unlike other hotels, they didn't provide cleaning or bed linen changes for five nights. There was a water dispenser and microwave in the common area. Although there was an elevator, you had to use the stairs to enter the hotel; it wasn't wheelchair accessible. The hotel didn't have a restaurant, so I had to eat breakfast at a nearby food stall, which was quite good. (See photos)
Although we only needed a one bedroom apartment, we booked a two bedroom as that was all that was available at the time. We were really looking forward to having some space after spending the last couple of weeks in hotel rooms, so we were pleasantly surprised when we were offered a 3 bedroom apartment as none of the two bedrooms were ready. It was fabulous, lots of space and way up on the 32nd floor which makes for quite the view. Great place, the pool was fantastic and it's in a great location with a small beach out front (note this is not walkable at high tide).
Thing that could be better is a few more supplies/furnishings. Although we had a balcony, there were no tables or chairs for outside (we did ask but nothing was available) and although we had dishes and cutlery for 6 people there was only one medium sized frying pan and one medium sized saucepan, which made for some creative cooking. But we would go back again especially for a longer stay.
This hotel is incredibly convenient, with a convenience store on-site and plenty of local eateries and supermarkets nearby. The room was spacious and very clean, with an open view outside. Since it's a serviced apartment, it came equipped with a fridge, microwave, and cutlery, which was perfect for making a simple late-night snack with groceries bought from the supermarket. However, there were a couple of downsides: the water pressure was quite weak, and there was a strange drain smell coming from the bathroom, which definitely needs improvement. The gym and infinity pool are located on the 36th floor. The pool was super clean and the views were absolutely stunning! 👍
The room was extremely comfortable overall — it was spacious, clean, and very well-maintained, with everything feeling new and in great condition. The location was also very convenient, making it easy to get around and access nearby attractions. I especially appreciated how tidy and well-kept the room was, which made the stay even more pleasant. I would definitely come back again on my next visit and highly recommend this hotel to others.
My family had a wonderful stay at this homestay and would highly recommend it to anyone looking for a comfortable and relaxing experience. The place was clean, well-maintained, and exactly as described in the listing. The room was cozy, the bed was comfortable, and all essential amenities were provided, making it feel like a home away from home.
The host was friendly, responsive, and very helpful throughout my stay. Check-in and check-out were smooth, and they were always available to answer questions or provide local recommendations. The location was also convenient, with easy access to nearby attractions, restaurants, and transportation.
Overall, it was a pleasant experience, and I would definitely stay here again in the future.
Stayed at Citadines Tanjung Tokong Penang and had a pleasant experience overall.
The location is quite convenient, situated between George Town and Batu Ferringhi. It’s not right in the busy Georgetown area, which I actually appreciated for a quieter stay, but still easy to get around.
The room feels new and well-maintained, and the amenities are solid. One highlight for me was the shower. The water pressure is strong, which makes a big difference after a long day out.
They also provide complimentary parking for guests, which is very convenient if you’re driving.
Overall, a comfortable and value-for-money stay. Would consider coming back
⭐⭐⭐⭐⭐ 5/5
Had a wonderful stay here. The hotel has such a cozy and calming vibe, with a beautiful and aesthetically pleasing interior. The room was spacious, incredibly clean, and well-maintained. I especially loved the bed and pillows—so comfortable that I had a great night's sleep. Excellent service from the staff too. A solid 10/10
Centrally located. A new Service apartment located at A McAllister Road. Swimming pool on the top floor was good and scenic, with a nice strong Jacuzzi section. Gym sector was very good. Rooms just nice for three people. Basic cooking facilities available front desk owner responsible for for check-in and check out and validate the parking facility. Any room service problem will need to contact the hotel management in the different number.
The building is very new. We stayed in a two-bedroom apartment on the 27th floor, and the balcony view was fantastic. The room was extremely clean with fresh and comfortable decor. The bedding and towels were new and spotless.
The hot and cold water dispenser was super convenient, with clear instructions posted right next to it. It was very quiet at night, without the usual rumble of Southeast Asian motorcycles. The location is convenient, within walking distance to many teahouses where you can enjoy a local breakfast. The only thing to note is that the smaller bedroom has no window, but there was no strange odor in the room, so it wasn't an issue at all.
Very Good
57 reviews
8.6/10
Price from
€40
per night
Check availability
See All Apartments in Penang
Recent Reviews for Penang Hotels
See all
6,2/10
Awesome… Good Conversation Nice View Nice location Feel like home
Very kind receptionist in lobby, who assisted my dad from the seat when noticing him having difficulties to get up. The unit was very clean, though a little bit of smell in toilet, i think it’s due to the piping system of high-rise building. Nice front room with city view. The another room besude entrance is a bit crowded. No wardrobe/clothes hanger, only coat stands. Convenient location with various local eateries in walking distance. Value for the money.
I enjoyed my stay here. The unit is still quite new and everything was in good condition. I would definitely stay here again on my next visit to Penang.
The hotel is modern and stylish, and the staff were patient and helpful. Towels and toiletries were provided, and the environment was beautiful. Most importantly, my family was very satisfied. The only downside was that the Wi-Fi couldn’t connect.
We had a truly pleasant stay at this suite. The unit was spacious, beautifully maintained, and very clean throughout. The bed was extremely comfortable, with fresh and clean sheets that made our stay even more relaxing. It was fully equipped with all the essential amenities, including a hair dryer, iron, microwave, refrigerator, electric stove, and even a washing machine — which made everything very convenient. The facilities were outstanding. There are several types of swimming pools, including a stunning infinity pool that offers a great view and relaxing atmosphere. The property also features a sauna room and a well-equipped gym, adding even more value to the overall experience. They also provided us with two parking spaces located conveniently near the elevator, which made it very easy for us to access the suite. The only minor downside is the parking entrance, as you need to drive up a spiral ramp until Level 10, which may feel a bit long for some drivers. On top of that, the price is very reasonable for what you get, especially considering the spacious suite and excellent facilities provided. The host was very responsive, friendly, and polite, ensuring smooth communication from start to finish. We would highly recommend this place to anyone looking for a comfortable and enjoyable stay, and we would definitely choose to stay here again in the future.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.