Apartments in Selangor, Malaysia

I had a great stay at Mossaz Suite Kuala Lumpur. The suite was clean, modern, and very comfortable, with a nice city view that made the experience even better. The location is convenient, and the staff were friendly and helpful throughout. Overall, it’s a great place to stay and offers excellent value for money.

The place was not clean when we checked in especially the bed, it is still can see got hair and dandruff. Sink got used teabag, I hope the host can improve the cleaning service as this affected the stay.

This hotel offers incredible value for money! The room was spacious and comfortable, and I slept wonderfully. The location is super convenient, right across from a food street, so you'll have no problem finding places to eat and drink. Highly recommend! 5-star rating!

The room is very and spacious. Have all the facilities like microwave and refrigerator. Best enough to unboxing my food at the hotel and heat it up. Only the floor when i go in a bit wet. I think they just clean it. Overall not bad for a very cheap price per night . This is outside my window view

It’s really a nice environment recommend for you guys to stay with your friends and family

The room itself was spacious, clean, and having a kitchenette was very convenient, especially for a longer stay. In terms of space and facilities, the accommodation met my expectations. The location may look convenient on the map, but in reality, it isn’t. There are no nearby train or metro stations within easy walking distance, so you’ll most likely need to use Grab every time you want to leave or return to the property. This is something to keep in mind when planning your stay. Unfortunately, the service was the complete opposite. Communication was by far the biggest issue. The property rarely responded through the Trip.com chat, and the WhatsApp support they asked guests to use was even worse. Most requests took hours to receive a reply, and some were simply ignored. During my stay, I reported issues with the air conditioner and later with the water heater. Instead of receiving timely assistance, I often had to follow up multiple times. On one occasion, when I politely asked how long the repair would take, I received the response, “be patient ya, now is heavy check out.” I found this rude and unprofessional. I was simply asking for an estimated waiting time and was always polite in my messages, always saying “please.” Eventually, I stopped relying on their messaging service altogether because it was ineffective. Every time I needed assistance, I had to leave my room and look for housekeeping staff or other employees in the building to get help directly. The room itself has potential, but poor communication, unprofessional customer service, and the inconvenient location significantly affected my overall experience. I would not stay here again unless these issues are addressed.

The facilities are really good – spacious, comfortable, and affordable, plus the location is excellent. However, the main issue for me is that I'm terrified of cockroaches, and there were so many in my room, I'd say one every five minutes! They were small, which helped a little, but I still hope they improve their hygiene, otherwise it's just not somewhere I can stay. We did complain to management, and they were very responsive. They called to ask if I wanted to switch rooms, but my friends aren't bothered by roaches and they helped me kill them, so we didn't switch. Still, it was thoughtful of them to send someone to deal with it. However, changing rooms isn't a long-term solution. I really hope next time I visit, I won't see a single cockroach. If there were no cockroaches, this apartment would definitely be a perfect score!

Everything is good. Room is clean and tidy. The only problem is the location, hard to find.

One of the best locations nearby KLIA, lots of great eateries nearby and very convenient. Just maybe needed a little bit of upgrade on the amenity, then it should be great.

Really new and very clean inside. Easy to check in, nice and cozy stay. With the great location near ss15 and this price, there's really nothing to complain about. The property management is also responsive. Their security guard even guided through my whole way into carpark to find my specific parking lot. Would come back again if there's next time. Only minor cons about this property is the drainage system of the shower is slightly slow.