Trip.com Hotel Refunds: Policy, Time & Status Guide
By Trip.com
March 26, 2026
Not sure how to cancel a Trip.com hotel booking or whether you’ll get a refund? This complete guide breaks down the Trip.com hotel cancellation process—from step-by-step instructions to cancel your reservation, to refund eligibility and timelines—so even first-timers can breeze through a hotel booking refund.
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NO.1
Cancel your hotel reservation on Trip.com
Trip.com Hotel Booking Cancellation #1 Go to Trip.com and sign in to your account
Log in to your Trip.com account and click "My Trips" to find all your bookings there.
Trip.com Hotel Cancellation #2: Find the hotel booking you’d like to cancel
Find the hotel reservation you want to cancel and select it to open the reservation details.
Trip.com Hotel Reservation Cancellation #3: Apply for a Hotel Refund
Click the "Cancel Order" button to view the hotel's cancellation and change policies as they applied when you booked.
Trip.com Hotel Cancellation #4: Provide Your Reason for Cancellation
Click the "Cancellation Reason" button, select your reason for canceling this booking, and click Confirm to submit.
Trip.com Hotel Refunds #5: Confirm Your Hotel Refund
After you submit your hotel cancellation request, tap "View Cancellation Policy" to see your refund details.
Follow the steps above to successfully cancel your hotel booking and receive your refund. Please note that the time it takes for the refund to post depends on your credit card issuer.
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Trip.com Hotel Refund FAQs
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Can I always get a refund for a restaurant on Trip.com?
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Do I need to pay a processing fee when canceling a hotel reservation on Trip.com?
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How long does it take for a Trip.com restaurant refund to be credited to my account?
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The free cancellation period has expired, can I still get a refund for the hotel reservation?
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