We were given a beautiful room over looking the Circle of Life garden and the sea further on. See photo. Noise from jacuzzi below was bothersome in the morning and I had requested a quiet room, which it was apart from the engines bubbling below. Service in restaurant was incredibly slow for breakfast. Breakfast offering was good; not much pastry wise, but lots of fruits, gorgeous cheese, avocados even, good quality Oj. But the Coffee was sludge and undrinkable. Though the View over Galway bay is beyond compare. Room was comfortable though dated but very clean except at one point in the shower I looked down to see a chunk of long black hair stuck to my foot… 2000% not mine. That was pretty gross. It must have been sitting in the drain as I’d have noticed before getting in. Cockroaches in the shower are a more welcome site than that. Bathroom is modern and shower had good power. Bed was soft but comfortable. Staff throughout the hotel were friendly and helpful. Pool is small, sauna is great. Pool not too clean/ Two discarded plasters on the side. Location is unbeatable.
The service we got at reception was great. Jonathan was very helpful and advised on where to go, eat, places to visit, etc in Galway We were upgraded to a bigger room on 2nd floor which was huge. .the box of chocolates as welcome gift was a very nice gesture! Ava had our room serviced and cleaned to a great standard The bathroom was big and shower pressure was amazing. Breakfast was good too, with variety but same on all 3 days.
I would highly recommend and would definitely stay again if ever visit Galway again.
It’s a fantastic place, all around. It’s very large, so plan accordingly. (The gym and kiddie care are far away from the entrance and restaurant.) The restaurant is exceptional and they don’t gouge you. It’s more than elsewhere, of course, but not by much. Will stay there again. PS the pool is really good too, but bring a swim cap or they’ll make you buy one. Jacuzzi is so-so but clean enough. Also a dry sauna. They could use a swimsuit spinner in the ladies’ changing room, though.
This is a wonderful Hotel. We are getting married and had our reception dinner there as well as put family up there for the night. The service, staff, food and facilities were great. Will most certainly recommend this place to anyone.
Nice hotel, But I was disappointed with the cleanliness of the bathtub. When I added hot water to the bathtub, a lot of dust and even a hair came out.
I had to wash and rinse the tub several times to get it clean.
I understand that hotel service is low in Ireland, but this is a 4-star hotel. The price for rooms is high for Europe. It would be great, at least nice to clean.
Breakfast was great, delicious.
The room was clean, very comfortable, and the staff was amazing. The hotel is located in perfect location. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown Galway.
I couldn’t ask for anyone better than Amanda to have checked me in.She was beyond helpful,cheerful and very considerate.The hotel is lovely,close to hospitals but has no pool if you need one.It was crazy busy but there wasn’t a sound at night.I would stay again for sure.
I can’t recommend this place enough.Beautiful spaces,calm,serene and fun at the same time.Artsy pieces of decor scream elegance and sophistication of this modern hotel.i love it and it’s my Galway home from now onwards 🙏🏽🙏🏽🙏🏽
The location is good. At that time, it was set at this time. The breakfast was normal, the room smelled, and there was a smell of tidal and unspeakable. It reacted with the front desk. The front desk said that our room was full, and there was no way, it would be fine. Up, more than 200 euros a night, the room is not worth it, the money of the star hotel, the equipment and services of the hotel.
GGuest UserWe were given a beautiful room over looking the Circle of Life garden and the sea further on. See photo. Noise from jacuzzi below was bothersome in the morning and I had requested a quiet room, which it was apart from the engines bubbling below. Service in restaurant was incredibly slow for breakfast. Breakfast offering was good; not much pastry wise, but lots of fruits, gorgeous cheese, avocados even, good quality Oj. But the Coffee was sludge and undrinkable. Though the View over Galway bay is beyond compare. Room was comfortable though dated but very clean except at one point in the shower I looked down to see a chunk of long black hair stuck to my foot… 2000% not mine. That was pretty gross. It must have been sitting in the drain as I’d have noticed before getting in. Cockroaches in the shower are a more welcome site than that. Bathroom is modern and shower had good power. Bed was soft but comfortable. Staff throughout the hotel were friendly and helpful. Pool is small, sauna is great. Pool not too clean/ Two discarded plasters on the side. Location is unbeatable.
GGuest UserIt’s a fantastic place, all around. It’s very large, so plan accordingly. (The gym and kiddie care are far away from the entrance and restaurant.) The restaurant is exceptional and they don’t gouge you. It’s more than elsewhere, of course, but not by much. Will stay there again. PS the pool is really good too, but bring a swim cap or they’ll make you buy one. Jacuzzi is so-so but clean enough. Also a dry sauna. They could use a swimsuit spinner in the ladies’ changing room, though.
MM362171****The location is very good, just a few steps away from the city center and the park
The room is very clean and very large, and the facilities are very new and perfect
The room service is very good. I asked for a sewing kit and it was delivered within five minutes.
LlimhansGreat place that I will definitely recommend to anyone. Location is central, easy to get to almost anywhere. Reception staff are friendly and resourceful, providing informations that you’ll need (such as things to do and places to go in Galway, tours available, and even the best pubs and food areas around) during check-in.
Common area is simply amazing. Room is clean and cosy with comfy beddings. Bathroom is clean and considerably big.
10/10 experience over here!
RRINAThe service we got at reception was great. Jonathan was very helpful and advised on where to go, eat, places to visit, etc in Galway We were upgraded to a bigger room on 2nd floor which was huge. .the box of chocolates as welcome gift was a very nice gesture! Ava had our room serviced and cleaned to a great standard The bathroom was big and shower pressure was amazing. Breakfast was good too, with variety but same on all 3 days.
I would highly recommend and would definitely stay again if ever visit Galway again.
EEzzadventurerThis hostel exceeded expectations, for me.
The rooms had comfy beds, large lockers and air-con. The free breakfast was delicious and home made and they even do family dinner each night which is great value and a fun way to meet people. The bathrooms were basic but functional and clean and I didn't have to wait for a shower.
The pub downstairs was lively and good value.
I would suggest bringing ear plugs though as the live music goes on quite late some nights so if you want to sleep you'll need them.
GGuest UserAbsolutely fantastic time. The room was very spacious, the bed was really big and comfortable too. Jesus at the restaurant was very friendly. Nothing was too much trouble for him. Plenty parking spaces. Taxi into town between 7-10euro.
I would definitely recommend getting the breakfast, they have fantastic choices, everything was delicious .
I will definitely come back to this hotel. Galway is absolutely amazing too, maybe a 15min walk into centre, but taxi was cheap so that's how we travelled.
GGuest UserWe stayed on the 5th of September. It's a beautiful hotel.
We enjoyed everything about this place except the unbearable heat in the room. It was impossible to sleep. There was a portable fan but it was very noisy.And even when it's on, it wasn't helpful. No air conditioner. We had a very poor sleep.
And no matter how much we enjoyed the gym, swimming pool, food, friendly staff and the atmosphere of the hotel, we would not stay here next time.
BBileskaNice hotel, But I was disappointed with the cleanliness of the bathtub. When I added hot water to the bathtub, a lot of dust and even a hair came out.
I had to wash and rinse the tub several times to get it clean.
I understand that hotel service is low in Ireland, but this is a 4-star hotel. The price for rooms is high for Europe. It would be great, at least nice to clean.
Breakfast was great, delicious.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How to get cheap hotels on Trip.com?
There are several ways to discover affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the least expensive options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a diverse selection of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. Moreover, if you are a member of our loyalty program, you can log in to your account and discover exclusive discounted rates at hotel list pages.
What is the way to get lower prices at hotels?
Sometimes booking hotels in midweek is cheaper, but it also depends on the season.
How many hotels are listed in Trip.com?
There are over 1,500,000 hotels in more than 230 countries or regions on Trip.com. Don't know which hotel to book? Browse the site to get ideas!
Can I cancel or change my hotel reservation on Trip.com?
It depends on the hotel policy and cancellation date. Kindly check the policy section of related hotel pages. To cancel or change your reservation, log in to your trip.com account, go to "My Bookings," and follow the instructions.
How do I contact trip.com customer service?
You can contact trip.com 24/7 customer service by visiting the trip.com help center and submitting a support request. You can also contact them by phone or chat, depending on your location.