Overall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.
Had to book a last minute hotel because a change of plans. Everything else was booked or too expensive. This hotel was great, both in terms of price as well as quality! Staff is super friendly and helpful, location is great is the nice neighborhood of Antwerpen Zuid, many restaurants and supermarkets within a few minutes walking, comfortable rooms and a nice breakfast. Highly recommend staying here if you are looking for a hotel to spend the night when visiting Antwerpen.
Overall, the stay was still smooth and the room had a comfortable feel, but there were a couple of things that stood out. The space itself was pleasant and easy to settle into, and most of the basics were in place. However, there was no power outlet by the bedside, which made charging devices a bit inconvenient. The bigger issue was the bed—not cleaned as it should have been, with the previous guest’s bedsheet still left on, which took away from the otherwise good experience. Everything else in the room worked fine, and the service was steady and polite, but those two points definitely left a mark on the stay.
Very well located, the Hyllit Hotel can be found less than 5 minutes away from the Antwerp-Centraal train station. It is located in such a manner that you have a direct access to the historical centre of the city by foot, following a straight line.
The reception was very nice, I was received by very professional people who took the time to explain every commodities available in the hotel, from the mini-bar to the Emerald Lounge, and even how to access the rooftop restaurant and the health centre.
The room I was given was very clean, with different amenities available such as a TV with international channels (French, English, German), a coffee machine, and a phone.
very nice layout. lots of room in the lobby to play games or read or relax. room had a desk, small fridge and lots of room to hang clothes and spread out. it's located right across the street from the Antwerp Central train station and within a block of shops and restaurants. staff friendly and helpful. and, yes, i did climb the stairs rather than take the elevator (sometimes). we were on the 11th floor, so it was no small feat.
The location and cleanliness are perfect, so it was easy to find restaurants and cafe. It was close to the station, and the hotel has huge space to work. We worked until our train. Thee size of the room is also enough for 2 people with that price. But it was quite simple, so there was no amenities.
Location is outskirt of Antwerpen and needs car for access. Hotel room is clean and room is large. Swimming pool is large (20~25m) and sauna area is very nice. Parking is expensive but there is on-street free parking.
The location of this hotel is excellent, just a short walk from the train station. I didn’t bring an adapter, but the front desk kindly lent me one. Everything was great during my stay
This place is conveniently located near Antwerp Central Station, which is super handy if you have a lot of luggage. You don't have to drag your suitcases around to different hotels; I stayed for three consecutive nights and could easily take the train to visit Ghent, Bruges, and other attractions. The breakfast spread was varied and plentiful, and there are tons of dining options nearby, especially a concentration of Asian restaurants. Compared to similar hotels, the value for money here is quite high.
A beautifully presented hotel but the area felt a little dirty. Straight across from the train station with transport galore right outside (tram, metro, bikes, scotters and more!) Chinatown next door and the zoo as well however this area feels unloved and dirty. Walking down towards Meir and onwards to Grote Markt you see the real Antwerp with beautiful ornate buildings, markets and shops. Nighttime is when the whole place feels magical. The hotel room was clean and comfortable in size. Bathroom was lovely and the beds were fairly comfortable but the room was hot. The tv casting didn’t work and we could get any of the uk channels which was disappointing. The gym is ok - not massively well equipped and the pool is so cold. Sauna and steam good although not that hot in either. Recommend as a one night pit stop but wouldn’t want to be there for longer than a couple of days.
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8.7/10
Very Good
GGuest UserCheck-in was very quick and efficient.
Room was very classy, beautiful and well appointed.
Very happy that i was there.
GGuest UserOverall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.
LLouis JoeOverall, the stay was still smooth and the room had a comfortable feel, but there were a couple of things that stood out. The space itself was pleasant and easy to settle into, and most of the basics were in place. However, there was no power outlet by the bedside, which made charging devices a bit inconvenient. The bigger issue was the bed—not cleaned as it should have been, with the previous guest’s bedsheet still left on, which took away from the otherwise good experience. Everything else in the room worked fine, and the service was steady and polite, but those two points definitely left a mark on the stay.
CCindyTsangThe reason of booking this hotel was because of the modern and cool room design and its swimming pool.
However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.
And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.
We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.
The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.
It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.
The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.
Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later.
The room key did not work with the first room then I was given a new room key for another room 15 minutes later
There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.
I was not happy with my stay.
GGuest UserWij verbleven 2 nachten in een kamertype: studio. We kwamen vroeger aan dan de voorziene check-in tijd maar werden zeer vriendelijk ontvangen. We konden ons omkleden en de bagage werd veilig bewaard aan de receptie (en nadien door een medewerker naar de kamer gebracht). Via een persoonlijke SMS werden we op de hoogte gebracht wanneer de kamer klaar was. Aangezien we toen niet meer in het hotel waren werd de code en procedure duidelijk uitgelegd om later vlot in te checken via huisnummer 115. De studio was ruim en voorzien van alles zoals voorgesteld tijdens de reservatie. Voor de rokers is er een ruime aparte 'patio'. Hier kan je rustig roken en je eigen drankje consumeren zonder de 'niet-rokers' te storen. Zowel in de kamer, kitchenette en badkamer was de hygiëne prima. Op de gang is er tevens een automaat met enkele drankjes, snoep, chips, tandenborstel,... voorzien. Dit hotel voldeed ruimschoots aan alle verwachtingen van een 3-sterren product. Het uitchecken verliep vlot en wederom hartelijk en vriendelijk. In de kamer was het geluid van de straat wel hoorbaar maar dat wisten we op voorhand gezien de ligging van het hotel (bij een volgende reservatie vragen we misschien een kamer aan de binnenzijde). Een hotelkamer in het echte centrum van de stad heeft dan weer andere geluiden. Het hotel is bijzonder gemakkelijk bereikbaar vanaf het centraal (trein)station en op 20 minuten te voet ben je in hartje Antwerpen. Bij een volgende uitstap naar Antwerpen zal onze keuze snel gemaakt zijn en kiezen we voor Arass Hôtel & Business Flats.
GGuest Uservery nice layout. lots of room in the lobby to play games or read or relax. room had a desk, small fridge and lots of room to hang clothes and spread out. it's located right across the street from the Antwerp Central train station and within a block of shops and restaurants. staff friendly and helpful. and, yes, i did climb the stairs rather than take the elevator (sometimes). we were on the 11th floor, so it was no small feat.
CChristianThe hotel is in an excellent location if you are working at the conference centre a Room with a Zoo, you have to walk one minute across the square.
I ate twice in the restaurant, both times the food was mediocre (too much tomato sauce on pizza, very strange and poorly made carbonara with pasta that was dry due to being put under the grill). The breakfast was also extremely basic for 20 euros a day, one day the baked beans were empty the whole time I was there, several days most of the cherry tomatoes were wrinkled. The juices were nice and the bread was fresh.
Overall, the staff seemed slightly poorly coordinated in ensuring someone was available at the bar and reception. The bar was frequently unmanned, and the reception was as well, it seemed like sometimes bar staff were spending time with friends.
In addition, the bathroom in my room smelt, from the day of arrival.
Overall the location is good and it seemed relatively clean, but the rooms are small, I would not eat here, but the bar is suitable for a drink.
SShuwenThe location of this hotel is excellent, just a short walk from the train station. I didn’t bring an adapter, but the front desk kindly lent me one. Everything was great during my stay
GGuest UserVery close to Antwerp Station, it’s a beautiful station.
Room is fine and staff is helpful. There is free parking nearby hotel from 10pm-9am.
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