Hotel near City Centre,Liverpool75% of visitors choose this area
GGuest User2026.05.24
I recently stayed at The Adelphi and overall, it was a pleasant experience. The room was clean and well-maintained, and the staff were friendly and helpful. Its proximity to the train station was incredibly convenient for getting around. The convenience of having bar on-site was a definite plus.
However, one significant drawback was the absence of refrigerators in the rooms. This was quite inconvenient, as it meant I couldn't store any perishable items or keep drinks cold for later, even with the bar downstairs. In today's world, having a fridge in a hotel room is almost an expectation, and its absence was definitely felt.
Despite this, I would still recommend The Adelphi for its other positive aspects, convenient amenities, and easy access to transportation. I hope the management considers adding refrigerators to their rooms in the future, as it would greatly enhance the guest experience.
Hotel near City Centre,Liverpool75% of visitors choose this area
GGuest User2026.02.19
An absolutely amazing hotel, beautifully decorated. Bed was big and very comfortable. You can definitely see where the £30M renovation 4 years ago was spent. Staff where super friendly and helpful. Breakfast was great, I didn't rate my evening meal but that's just down to personal taste. Would definitely go again. Loved it/
Hotel near City Centre,Liverpool75% of visitors choose this area
AAnonymous User2026.04.06
We had a quadruple room, which was really great with comfortable beds and enough space for two adults and a child. The location is excellent, within walking distance to all the tourist attractions, 10 minutes from the airport bus, and right in front of Alexander's Pub, which is fantastic for any meal and super cheap. The only downside we noticed is that there are only two elevators, and one was broken for our entire stay, and then the other one broke too. So we had to use the stairs, but that wasn't an inconvenience for us.
Hotel near City Centre,Liverpool75% of visitors choose this area
GGuest User2026.02.15
Location is great. It’s across the road from the Albert docks. 1 minute’s walk. 🚶
Breakfast is great. Staff are efficient and helpful and check in was rapid. We had a great time.
The rooms are clean but grotty, they feel like too many stag or hen dos have been through the hotel. This is not the staffs fault, the shared space is lovely and has a good vibe. The rooms do have a working tv and great internet but are below standard to what I had expected of Ibis. 🛜
Hotel near City Centre,Liverpool75% of visitors choose this area
LLizHaigh2024.10.24
Wonderful location. Very nice reception area and bar. Comfortable bed and pillows. Short of a few niceties eg Shower cap / free bottled water / no fridge in the room. Didn’t have a breakfast so can’t comment on that. Suited our requirements for a two night shopping trip and the central location made up for all minor disappointments.
The staff and the service was absolutely fantastic the cleanliness is superb 👌 though out the hotel 🏨 the food 🥘 is absolutely fantastic the service for the food is fantastic an it’s help yourself an all you can eat which is good 👍 they allowed us to checkin early aswell which was very kind of them to allow us to do that the rooms are clean an fresh an tidy an warm an the beds are so comfy had fantastic nights sleep 😴 had an amazing time 🕰️ the bar is good aswell an the entertainment is excellent aswell an all the staff are absolutely 💯 amazing 🤩 an was there when you needed them aswell an nothing was a trouble for them they helped us with our stay an was absolutely fantastic aswell an we will definitely will be returning aswell it’s absolutely fantastic an we loved 🥰 our stay from Nikki smith and Damo and also boss man the dog 🐶 thank you for a lovely 🥰 stay xxxx
Hotel near City Centre,Liverpool75% of visitors choose this area
GGuest User2026.02.03
I booked the cheapest plan, which was a double room, and since I was traveling alone, I had plenty of space. The front desk staff were all very kind and friendly. I stayed for two nights, and they even tidied up the room midway, so it was always clean. The breakfast buffet was also delicious, so it's a shame I couldn't have it on the second morning due to my flight schedule. I wish there had been slippers in the room.
Hotel near City Centre,Liverpool75% of visitors choose this area
AAshley Anten2026.02.22
Had a lovely stay. I couldn't believe how lovely the hotel was, in an ideal location, and the service was second to none. I'll definitely be staying again.
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AAnonymous UserWe had a quadruple room, which was really great with comfortable beds and enough space for two adults and a child. The location is excellent, within walking distance to all the tourist attractions, 10 minutes from the airport bus, and right in front of Alexander's Pub, which is fantastic for any meal and super cheap. The only downside we noticed is that there are only two elevators, and one was broken for our entire stay, and then the other one broke too. So we had to use the stairs, but that wasn't an inconvenience for us.
SSqrz_96Great stay at the Knowsley. The staff were friendly and there is parking which is a bonus. The rooms were generally clean but the dining area could have been cleaner - some crockery needed re-cleaning. The fire alarm went off mid way through the night but was quickly dealt with. The breakfast was OK - a good selection of food but the ingredients were of low quality and quite greasy. I'd stay here again however but would go elsewhere for breakfast.
GGuest UserI will start my review by saying the staff were very helpful and can only work with what they have. Our check in was fine but on getting to our room it was like a fridge and the heating was very poor and even after being on for an hour or more was barely warm. We had to get a connector heater which was broken!! We had to prop it up with part of the hair dryer. The draft at the window was like a gale force wind. The room was well showing its age there was no mirror over the dressing table/desk. And the curtains were thread bare. The swimming pool was OK but the steam room and jacuzzi was not working. I was expecting a lot more from a mercury hotel. We were very disappointed.
GGuest UserWe had a lovely stay. The standard hotel room was very spacious, bed very comfortable, room very clean and really nice decor. Breakfast was great, with fresh fruit, homemade baked bread and a good selection of hot and cold options. The White Bar was a great place for food and drinks.
Staff very friendly. Would highly recommend this hotel.
GGuest UserI recently stayed at The Adelphi and overall, it was a pleasant experience. The room was clean and well-maintained, and the staff were friendly and helpful. Its proximity to the train station was incredibly convenient for getting around. The convenience of having bar on-site was a definite plus.
However, one significant drawback was the absence of refrigerators in the rooms. This was quite inconvenient, as it meant I couldn't store any perishable items or keep drinks cold for later, even with the bar downstairs. In today's world, having a fridge in a hotel room is almost an expectation, and its absence was definitely felt.
Despite this, I would still recommend The Adelphi for its other positive aspects, convenient amenities, and easy access to transportation. I hope the management considers adding refrigerators to their rooms in the future, as it would greatly enhance the guest experience.
GGuest UserI booked the cheapest plan, which was a double room, and since I was traveling alone, I had plenty of space. The front desk staff were all very kind and friendly. I stayed for two nights, and they even tidied up the room midway, so it was always clean. The breakfast buffet was also delicious, so it's a shame I couldn't have it on the second morning due to my flight schedule. I wish there had been slippers in the room.
AAnonymous UserI stayed at the Pullman Liverpool Hotel for one night as a last-minute booking after reading several reviews and watching a few TikTok videos—and I’m glad I did.
On arrival, I was greeted warmly, checked in quickly, and made my way up to my room without any hassle. I had emailed ahead requesting a nice view as it was my first time in Liverpool. I was placed on the 8th floor, which was great, but unfortunately my view overlooked the roof of another building. I did ask if this could be changed, but the hotel was fully booked due to the Easter break, which I completely understood.
The room itself was comfortable and overall made for a pleasant stay. The location is a big plus—just a short walk to the Liverpool Museum, bars, restaurants, the wheel, and plenty of shops for a bit of retail therapy.
Parking is quite expensive, but the hotel does stamp your ticket which gives you a discount. I checked in at 3:30pm, checked out at 12, and paid £18 for parking—without the discount, it could easily cost 5–8 times more.
Now for the negatives: cleanliness could definitely be improved. I met some of the cleaners when checking out—lovely, friendly staff—but the room needed more attention. There was dust on surfaces, hair on the tissue container, only two tissues left, the bathroom and mirrors weren’t cleaned thoroughly, and the shower gel hadn’t been refilled, so after a few pumps there was none left.
Overall, despite the cleaning issues, I had a pleasant stay and would definitely consider staying here again.
KKenneth OramThe facilities consists of access to a shared kitchen. Shopping for dried and cold food solved our needs. I had my portable heat element me so making coffee, tea and hot soup course done in our room. We have never been in an English hotel before where passport details were required. They are at the Malacuna, so have them ready, even as someone who is English.
GGuest UserWe stayed here the night before creamfeilds I will start with the good points .. Staff 10/10 so helpful and very good customer services skills.. cleanliness was top notch, the breakfast was plentiful, the mattress in the bed room was actually one of the most comfortable hotel mattresses I have stayed on and I was thinking we would get a lovely nights rest before our festival but on to the bad points. we had the worst nights sleep of our lives our room was facing the road. Now this road is busy throughout the whole of the night. It is non stop, you can hear every car, every lorry, every motor bike, every horn every engine zooming past all throughout the whole night ! We barely slept a wink !! We was shattered the next day. We told the staff the manager said to go through the app we booked on and we can get 20% back as they would of gave us a free breakfast for our trouble but we had already bought one . The manager and receptionist were so lovely. They do know this is an issue and have been trying to get something implemented from the company to resolve this issue as it’s not just us who have complained about this .. and unfortunately I would not stay here again until the issue is resolved and they got the triple glazing windows to reduce noise otherwise I would much rather book another hotel without the noise issues so I could get a good nights rest ..
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