Hotels With breakfast in West Midlands, United Kingdom

We chose this hotel, about a 30-minute drive from home, for a one-night stay so the kids could go swimming. They were so excited before we even left. After checking in, we rushed to the pool, only to be told that children weren't allowed after 6 PM and could only use it after 9 AM the next morning. However, check-out was at 11 AM, which left very little time. So, I contacted Trip.com customer service to request a late check-out. During the first call, the hotel said they would charge £10 per hour for late check-out. We expressed our dissatisfaction, and thanks to Trip.com's proactive coordination, the hotel finally agreed to a free two-hour late check-out for both rooms. The kids had a fantastic time the next morning, which was a huge plus. The hotel is newly renovated, and the overall facilities are quite good for a UK hotel. Dinner was also decent, though the steak was a bit disappointing. Luckily, the waitstaff were very friendly and didn't charge us for it. IHG's service philosophy was generally well-reflected. However, the hotel seemed a bit understaffed. There were only two people at the front desk, so checking in required a bit of a wait. After check-in, no one showed us to our rooms, and the layout was a bit confusing, making it easy to get lost. I hope the hotel can improve in this area in the future. Also, it would be even more appealing if they could add some family-friendly room types.

The staffs are very friendly, the hotel is very welcome to the guests,hiper clean, quite difficult to find because Birmingham is a big City, however the local people around are very friendly and informative. The hotel is not far from Birmingham New Street train station, about 16 minutes away, what I noticed is that Birmingham City Centre have places opened 24 hours and I really recommend for anyone.

It was an excellent stay at Scarman for me. The room I stayed in was clean, quiet and spacious. The staff were friendly and helpful. This hotel has a good range of food for breakfast and the selection of food for lunch & dinner was not huge but the food was delicious. I went to the University of Warwick to attend my son's graduation which the venue for the ceremony was within walking distance. To sum up, I am impressed with this hotel and will definitely stay here again.

Hyatt Rengency Hotel Birmingham is a very nice and cozy hotel with great facilities. It offers halal food, and prayer mats are available upon request, which I really appreciated. The leisure facilities are lovely, with a heated swimming pool, steam room, sauna, jacuzzi, and spa. However, my stay was let down by the fact that the room did not have a smart TV as mentioned on the website, which caused a lot of wasted time considering that I planned to stay in most of the times. The hotel eventually upgraded us (to a similar room just a few floors higher) after several contact made to reception and a long wait, but I’m grateful to Kenza for her assistance. On checkout, Nandini was very kind and offered support for my next visit as a gesture for the inconvenience. There's also an issue with parking, which operates on a first come first serve basis. So if you park your car on day 1 and say you're staying for 3 days, you have to pay for the parking for 3 days ahead which is £27 for 24hr. During these days if you happen to take your car out and come back with no free parking space, you lose your money. Your slot is not reserved. It would be better if they charge us for parking when we are leaving the car park rather than making us pay in advance. Overall, a comfortable hotel with excellent amenities, but clearer information on room facilities would have made the stay much smoother. I would have come better prepared.

Very clean, modern, practical! Have a sofa for work and to watch TV together! The lounge has space for you to plug your laptop and work. These are all I needed. 10 mins walk from the city center. I will come back again for the value for money and friendly staff.

It was a great stay, from what I remember! There was no issues that I found in my room!.

Great location – about a 5–6 minute walk from the train station, and Chinatown is right outside the hotel, so it’s very convenient for food and getting around. The room was quite spacious, which was nice since I stayed here with my partner for a Valentine’s Day trip. That said, the facilities feel a bit outdated, and the water pressure and temperature in the bathroom weren’t very stable.

Rooms immaculate, extremely clean with everything you need. Hotel very spacious and safe, good food and very friendly staff. Roberta in particular went over and above to assist and in my opinion, an asset to the hotel.

I usually book this hotel like every 2-3 months whenever I come to coventry but this time it felt like a bit awkward due to staff behaviour. I just wanna clear ‘The lady’ who checked me in was really nice, sweet and professional with what she’s doing, however the morning staff wasn’t very polite as I had already paid for a late checkout because I wasn’t well that night and couldn’t rest properly, yet the staff still called me without first double-checking with their team which shows there’s no communication. I was unwell and asleep when they called, and instead of apologising for the mistake, the lady hung up abruptly.  On top of that, the housekeeping staff opened my room door without knocking first and again there’s no apology. They opened the door and only then said “hello,” which was extremely uncomfortable and unprofessional.  Overall, the lack of communication, manners, and respect for guest privacy really affected our experience and I’m I won’t come back here again.

I had a very pleasant stay at B&B Hotel Birmingham. The hotel is conveniently located, making it easy to access the city centre, public transport, shops, and restaurants. It’s a great choice for both business and leisure travellers. The room was clean, modern, and comfortable, with a good bed and all the basic amenities needed for a short or long stay. The bathroom was tidy and well maintained, and housekeeping did a good job throughout my stay. The staff were friendly, professional, and helpful, always ready to assist with any requests. Check-in and check-out were smooth and efficient. The hotel also offers good value for money compared to other hotels in the area. Overall, B&B Hotel Birmingham provides a comfortable, affordable, and hassle-free stay. I would definitely recommend it and would consider staying here again in the future.