The location was great, close to the bus stop for Chefchaouen and the train station, so it was easy to get around. The staff were very friendly and helpful.
The hotel is comfortable and clean, and it is quite quiet. The location is a bit far from the ancient city, but the taxi is not expensive. You can get to the ancient city for 20 yuan. The surrounding facilities of the hotel are also quite complete, there is a big supermarket, and McDonald's.
The hotel room is clean, the bathroom is large, the breakfast is delicious, with a variety of varieties, there is freshly squeezed juice, there is an outdoor swimming pool, the front desk service is very good, and you can introduce local guides.
Good location - clean rooms - average breakfast. Has parking. Courteous - serious staff. Nice swimming pool. A bit expensive compared to other hotels. Clean but old hotel. Worth of money (5/10)
The hotel located just in front of the train station, very convenient. The staffs were very helpful and kind. The room was clean. We recommend this place for sure!!!
Excellent experience, however, some negative points to be highlighted.
At breakfast, the manager followed us to ask us to fix, even though we had communicated our room number at the entrance breakfast was understood. This situation has made us particularly bad for other customers.
In addition, after buying two cares for a sum of more than 1,700 dirhams, I wished to stay for a twenty minutes at the pool.
Except all that was Top
A Worry-Free and Heartwarming Accommodation Experience in the Ancient Town
This accommodation deserves full marks!
When we arrived, the roads in the ancient town were closed, and we couldn't drive in. The owner proactively contacted us, explained the situation carefully, and waited at the intersection beforehand, patiently guiding us to the guesthouse on foot. Communication was timely and courteous.
The guesthouse itself was a pleasant surprise. It was spotless and very clean, with a beautiful and comfortable overall environment. The owner also warmly led us to the rooftop terrace, showing us the view and offering to take photos for us – truly thoughtful.
The breakfast on the second day was a highlight – simple yet delicious, especially the owner's fried eggs, which were excellent.
What reassured us most was a small incident after check-out. We accidentally left our credit card and some personal toiletries in the room and later went back to retrieve them. The owner had already carefully tidied everything up and kept them safe for us, allowing us to retrieve them smoothly. This responsible attitude made us feel very reliable.
Overall, it was a smooth-communication, comfortable, and reassuring experience. The owner is polite and helpful, and the guesthouse is clean and tidy, with attention to detail evident in every aspect. Highly recommended!
The hotel's WiFi coverage is particularly comprehensive, whether in the room, lobby, restaurant, or in the corner of the corridor, the WiFi signal is very strong, there will be no disconnection. I have tested it in various places in the hotel, the speed is very stable, and the video, game, and download files are smooth. For those who need to surf the Internet at any time, such a comprehensive and stable WiFi is really important.
Anyway, it's a recommended inn ★★★★★
Mint tea and sweets service on arrival and the room were very nice! The wash basin is fashionable, the lighting is nice, there is a dresser, and the breakfast is delicious!
And after checking out, I was able to keep my luggage and I had time until the taxi came at night, so I was wondering what to do, but I was allowed to wait for a long time at the entrance hall. .
I was very grateful for that alone, but in addition to the service of tea and sweets, it is a really kind and recommended inn ◎
If you’re staying in Fes, I recommend you stay here. Staff are super friendly and helpful, room clean and comfortable, and the hotel itself as a great traditional Moroccan feel. Mohammed et al. made us feel very welcome.
The location is great, walking distance from medina mazes. Brilliant stay and enjoyed Fes very much.
Very Good
55 reviews
8.2/10
Price from
DKK 403
per night
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8.7/10
Very Good
GGuest UserMy stay in Fez was truly memorable, thanks to the warmth and professionalism of Hager, the manager.
We arrived later than planned, reaching the property at 11 p.m. instead of the expected 9 p.m., yet Hager welcomed us with kindness and patience, making us feel completely at ease despite the late hour. That first impression set the tone for the entire stay.
Hager was also incredibly accommodating with breakfast. She kindly arranged breakfast earlier than the usual start time, and it was a delicious traditional Moroccan breakfast — fresh, generous, and beautifully prepared. It was one of the highlights of the stay and a perfect way to start the day.
At the time of leaving Fez, I had arranged my transport independently, but the situation did not go as planned and became stressful. When Hager became aware of this, she went out of her way to help, reassured me, and kindly allowed me to stay at the property during the unexpected delay.
The property is perfectly located in the heart of the medina, offering an authentic Fez experience while remaining peaceful and comfortable. The room was clean, well-maintained, and felt welcoming after long days of exploring.
What truly stood out was the genuine care and hospitality throughout the stay. Hager’s calm, thoughtful, and supportive approach made a real difference and reflects the high standards of this place.
I would highly recommend this property to anyone visiting Fez — not just for the location and comfort, but for the exceptional hospitality you’ll experience here.
AAlex RLWe were pleasantly surprised by the Hotel Volubilis. We hesitated to book the hotel because of some bad reviews about not having hot water and the staff being unfriendly (especially to Asians). But we decided to book anyways because of its location and quite affordable price.
We were arriving to Fez at around 5pm, and we were told staying at the Medina wouldn't be worth it. Since we were catching a flight the next morning, we thought it would be more convenient to stay in the new city. So, despite some of the bad reviews, we decided to spend the night at Hotel Volubilis.
Its location turned out to be great. It's right at the center and by the main avenue. There are lots of places to eat at walking distance and there are several Carrefours closeby also at walking distance.
The staff was nice and they welcomed us well and took our request for a taxi to the airport in the morning. So, we have no complaints about the staff.
Our room was big with a terrace. The room was old but clean. The terrace had no table or chairs, but it was okay.
The bathroom was also big and we had no issues with the hot water. We showered at arrival and in the morning and water was hot and with pressure.
The thing that we missed the most in the room was a fridge.
Other than that, all good and acceptable. Though we agree with the other comments saying that this is not a 4-star hotel by ”global” standards.
MMötley NüFCIf you’re staying in Fes, I recommend you stay here. Staff are super friendly and helpful, room clean and comfortable, and the hotel itself as a great traditional Moroccan feel. Mohammed et al. made us feel very welcome.
The location is great, walking distance from medina mazes. Brilliant stay and enjoyed Fes very much.
AAngie Laibaby ArmchannelLove this Riad, it is so clean and beautiful inside and the roof top with a nice Panorama view . Before arriving the riad, they sent me an email asking my WhatsApp so they can send me the exact location and so video clips for me to know how to get there since Google map doesn’t work when getting inside the Medina . They said if I really couldn’t find the way, they could pick me up in one of the entrances to the riad. I thought I could find it but I failed so I called them. One of the staff came out immediately and helped me my luggage. The two young staff there are very helpful and friendly. Since I was so late to arrive , so one staff (should be called Abdullah) brought me out again so I can Rmb how to get out and in again next time. The other young staff also brought me where I can find friendly convenient store nearby to get essentials. Love them and so helpful. The breakfast was nice too. The AC inside the Room is good and the water pressure and the heat were good too ! Highly recommend this Riad when u travel to fez next time. Rmb to bring ur amenities since they do not provide any bathing items or toothbrush. Recommend the riad to have a rubbish bin in the room instead of just inside the toilet.
GGuest UserThe contact person is so nice that helped us arrange city tour and transport to another city. Even though we had to leave at 8, which was not the breakfast timeslot, the house keeper prepared food for us to take away. We had so much fun here.
GGuest UserService de navette pour et de l’aéroport proposée par l établissement: assez pratique lorsqu’on arrive tard comme nous.
Facturé 25€ (250 dirhams)inclus la majoration de 5€ pour service nocturne.
Chambre propre et literie confortable
Salle de bain très petite, douche sans bac, l eau coule directement sur le sol et l’eau met pas mal de temps à s écouler par le syphon: pas trop pratique si vous êtes pressés et que vous devez prendre votre douche l un après l’autre rapidement .
Le support de pommeau de douche cassé, il fallait le tenir à la main
Produits d hygiène a ramener, shampooing non fourni ( difficile quand on voyage avec bagage en cabine pour 2-3 jours)
Service de petit déjeuner basique, dommage pour certains produits commerciaux ( olives noires et fromage quiri )
Crepe et brioche préparé sur place, elles étaient très bonne
Emplacement parfait , juste à côté d un de suq de la vieille médina
Pour manger il y a plein de restos sur place mais ils sont relativement chers car on est en zone touristique
Ne pas hésiter à aller manger dans la ville nouvelle, on y va avec taxi pour 2€ par trajet (4€ a/r)
Attention: l hôtel affirme accepter la carte bancaire mais nous n avons pas pu régler 170dirham(17€) par carte car commission trop importante . Que les montants élevés sont acceptés ( à prendre en compte si vous payez en fin de séjour et que vous avez l’argent compté)
Wifi gratuit , terrasse sympa mais dommage ne pas y pouvoir prendre le petit dej
Dans l ensemble séjour agréable et rapport qualité prix correcte
__wap1367685****The hotel room is clean, the bathroom is large, the breakfast is delicious, with a variety of varieties, there is freshly squeezed juice, there is an outdoor swimming pool, the front desk service is very good, and you can introduce local guides.
GGuest UserTucked away in the labyrinth alleys of the Medina, Riad Algila transports one into a world of tranquility & elegance. The riad's meticulously adorned courtyard with gentle tricking of water from the fountain, swaying green trees and intricate tile work serves as a peaceful sanctuary from the bustling city outside.
Our 2 day stay was nothing short of enchanting. Rooms were spacious and comfortable, adorned with traditional Moroccan decor with modern amenities, provided a luxurious retreat after a day of exploration. The staff always attentive with insightful recommendations, made all the difference to our stay.
Riad Algila truly embodies the essence of Moroccan hospitality offering a respite of calm and beauty amidst the vibrant tapestry of Fes.
YYongyuandeninghaiThe hotel's WiFi coverage is particularly comprehensive, whether in the room, lobby, restaurant, or in the corner of the corridor, the WiFi signal is very strong, there will be no disconnection. I have tested it in various places in the hotel, the speed is very stable, and the video, game, and download files are smooth. For those who need to surf the Internet at any time, such a comprehensive and stable WiFi is really important.
AAska☻Anyway, it's a recommended inn ★★★★★
Mint tea and sweets service on arrival and the room were very nice! The wash basin is fashionable, the lighting is nice, there is a dresser, and the breakfast is delicious!
And after checking out, I was able to keep my luggage and I had time until the taxi came at night, so I was wondering what to do, but I was allowed to wait for a long time at the entrance hall. .
I was very grateful for that alone, but in addition to the service of tea and sweets, it is a really kind and recommended inn ◎
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