I have been a loyal customer at this branch and have never been let down. The staff offered me an upgrade so I took it and drove an A3 that was still in perfect condition despite had been driven for over 27K - it is stable at 200km/hr on the autobahn. It was easy to swith the language to English and the GPS worked well too. The insurance arrangements made by Trip.com was also handy, I didn't need to add anything.