New Zealand Car Rentals

New Zealand Car Rental FAQ

• What documents and information do I need to provide to rent a car in New Zealand?

  Depending on the rental supplier and the country or region you're visiting, the car rental supplier may require certain documents (such as a valid driver’s license, passport, credit card, and other documents with your name and address) along with a printed booking voucher. We recommend checking with your rental supplier and the local embassy or consulate (or their websites) of your destination country/region before booking. Please remember that all travelers are responsible for preparing the correct documents before departure. Important notice: All additional driver and equipment fees must be paid at the time of pickup. Please ensure your credit card can cover these fees. If you cannot provide a valid credit card, if your credit limit is insufficient, or if the card is not in the main driver’s name, the staff may refuse to let you pick up the car, and no refund will be provided. If this is the case, you may not receive a refund.

• Do I need to buy insurance when renting a car in New Zealand?

  Car rental insurance is an essential factor to consider when renting a car. It offers protection and peace of mind during your rental period by reducing potential risks and liabilities. Whether you're going on a road trip, a business trip, or just need a temporary vehicle, the right insurance can help you avoid financial trouble and unexpected expenses. Car rental suppliers typically offer various insurance options, including personal accident insurance, personal effects coverage, and collision damage waivers. Be sure to check if the car rental supplier offers insurance and what types are available, consider the risks, and choose the appropriate coverage for a worry-free car rental experience.

• How can I cancel or modify my car rental booking?

  Sorry, you cannot modify any car rental bookings. Once a booking is confirmed, it cannot be changed online. You can try to cancel and rebook for your desired pick-up and drop-off times, or contact the car rental supplier for help.

• How can I rent a car at a lower price in New Zealand?

  Simply search on Trip.com and you'll see prices from hundreds of suppliers within seconds. On the search results page, you can use various filters to compare options for your preferred car rental type and quickly find the best car rental deal from all offers. In recent months, Discount Car Rentals has offered the lowest car rental prices on our website, with an average daily price of US$38 for a compact car.

• Which model is the most popular for car rentals in New Zealand?

  In New Zealand, Intermediate SUV is the most popular.

• How much does it cost to rent a car for a week in New Zealand?

  Looking to rent for a week? You can find the latest prices on Trip.com by selecting a 7-day duration when searching.

• How much does it cost to rent a car for a month in New Zealand?

  Typically, car rental suppliers in New Zealand offer long-term rental services. If you're planning to rent for a month or more, we recommend booking as early as possible. You can check the latest prices on Trip.com.

• Which car rental companies are recommended in New Zealand?

  When renting a car in New Zealand, the following car rental suppliers are popular choices. We recommend booking with them.
  - Discount Car Rentals
  - GO Rentals
  - GoldStar

• Can people under 25 rent a car in New Zealand?

  The age requirements for renting a car in New Zealand vary by car rental supplier. Generally, suppliers require drivers to be at least 21 years old. However, some suppliers may charge a young driver fee. Please check with your car rental supplier for specific age restrictions and fees.

• Why should I choose Trip.com to book my car rental in New Zealand?

  Trip.com offers one-stop platform services with exclusive car rental deals for your Trip.com flights and hotels. Plus, Trip.com car rentals come with a flexible cancellation policy, giving you more flexibility in planning. If your flight, train, or bus booked on Trip.com for the same itinerary is delayed or canceled, contact us to coordinate your car reservation or cancellation for free.

• What payment methods are available for car rentals in New Zealand?

  You will need to pay car rental fees with a credit card at pick-up. Insurance excess waivers and other extras can also be purchased at pick-up.