5-Star Hotels in Canton of Valais, Switzerland

We had an absolutely wonderful stay. Room was clean, spacious and very comfortable. Very near the zermatt train station, just opposite of Macdonald’s. Breakfast had a good selection. Housekeeping would check in on you and offer free chocolates. The only feedback I have is the room didn’t provide English instructions on how to dial the concierge so I had to walk down to request for items.

The hotel is not average, the hygiene, environment, facilities and services are all good. The hotel is located on a mountain and has a good view of the air. The service was impeccable. We drove there by ourselves and gave the car keys to the waiter. Our luggage was delivered directly to the room. The car was parked for us and the hotel kept the keys for us. The front desk of the hotel helped upgrade the room, and the bathroom in the room has a steam room. The breakfast in the hotel is also quite good. I’ll come back next time if I have the chance.

Thanks to the staff for upgrading the room for us, we can enjoy the beautiful view of Matterhorn from the terrace, which is very happy. The room is spacious, has a self-service dining area, and is fully equipped with stoves and cooking utensils. It is very suitable for skiers. The bathroom is very clean, there is a bathtub for soaking, and there is also a public swimming pool and spa. It's a pity that I didn't check-in earlier. I must come earlier next time to enjoy it. The location is excellent, only 4 minutes away from the train station, and it's easy to walk with your suitcase. It is walking distance from Gornergrat and Sunnegga stations, and there is a bus stop at the door to the Metterhorn Glacier Paradise cable car station. Breakfast is very rich and delicious. This stay is really worth the money👍🏼

The room is very big, on the top floor, and has no balcony. (There are balconies on the lower floors, but the hotel says they are higher-class rooms.) We asked to change to a room with a balcony, and we were shown a balcony room in the annex building, which was obviously much smaller and had a bad view, so we stayed in the original large room on the top floor of the main building. After living there, we found that it didn't matter whether there was a balcony or not. A large room was better, and the luggage could be spread everywhere, and you could see the panoramic view of the Matterhorn with a very good view by opening the window. The front desk was very patient with me, and the other front desk staff were also very friendly. The concierge was very professional and provided suggestions for various routes every day. We improved the daily route according to her suggestions, which was very accurate. The best thing was the open-air bathing pool, with a water temperature of 36 degrees, and the Matterhorn was right above our heads. In addition, the hotel has a free shuttle bus parked outside the station, which can be picked up at any time when you arrive, which is very convenient.

A true 5-star experience. We visited the W for 5 days in February and were so impressed by the hotel. The location is perfect, right beside the gondola station (no lugging your skis). Our room was in the main hotel building and had a lovely view of the Le Chable gondola. The boot room is conveniently located and the hotel can arrange ski rentals with Mountain Air who will deliver and return the skis straight from the hotel. The spa facilities were wonderful, although perhaps they could do with policing the adult-only areas slightly more, as there were some children running around at times. We also had a massage and it was one of the best I've had! Breakfast was amazing, if not the best hotel breakfast I've had. They had everything you could possibly want and more. Faultless in my opinion and the staff were super friendly. I particularly loved having the selection of fresh juices and touches such as a rotating pancake and pastry flavour every day (of course in addition to the standard offering). The only points for improvement we would mention is that they could use more than one shuttle vehicle during high season. The hotel is quite a distance from a number of the popular restaurants and they only have one shuttle for all the hotel guests. This meant that at times we had to wait a length of time to be picked up and nearly missed a dinner reservation another evening. Additionally, we felt that the concierge could have been more helpful. We rang about making dinner reservations and never heard back. When we enquired again we were told that the restaurants were fully booked. When we contacted the same restaurant ourselves, we were able to secure a reservation... However, all of the other staff were so welcoming and friendly so it may have been down to us visiting during the half term and it being exceptionally busy. Overall it was an amazing stay, everything else was perfection and I would absolutely return!

The business trip environment is good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good, very good

The best hotel in Zermatt, there are fruit nuts, chocolate, red wine, etc. You can have an extra bed, breakfast is great, there are swimming pool, billiards and table tennis. Going to the train station is also specially called a carriage, very good, at checkout The price is 100 Swiss francs more than Ctrip. After watching Ctrip’s order, I immediately refunded 100 Swiss francs. A very good hotel.

It is the best hotel in Switzerland in 8 days. The worst hotel I used to stay in before was 4 stars of 2800 yuan, basically all 5 stars. The facilities are new and the new hotel is more in my style. The service is in place, reflecting the high level of Swiss hotel service industry. The rooms are not large or small, just right, the toilets are a bit small, and the toiletries are a well-known British brand. Because the owner of the hotel loves whiskeys, there is a cabinet for whiskeys in the lobby. Whiskey in the room can be drunk for free, which is a waste for me who does not drink. The breakfast is not many, but it is very exquisite and you can eat it well. Self-driving is not allowed here, there are shuttle buses to the train station, you need to call in advance to book. Several attractions are close. The hotel swimming pool is also good, although not large, you can swim and watch the mountain view. I will definitely choose here next time. Price is also good.

Temporarily change the itinerary and take a hot spring by car. The hotel has a hot spring experience, do not need to go out, the old five-star hotel, the service is very good, the bedding is also comfortable. In the same price hotel, the cost is higher, to give a breakfast, croissant, pancake is very delicious. The front desk service was very good, we arrived at 11:00 in the morning, found a room, let us stay in advance, very good, come to the hot springs, then recommend the experience!

We had an absolutely wonderful stay. Room was clean, spacious and very comfortable. Very near the zermatt train station, just opposite of Macdonald’s. Breakfast had a good selection. Housekeeping would check in on you and offer free chocolates. The only feedback I have is the room didn’t provide English instructions on how to dial the concierge so I had to walk down to request for items.

The room is very big, on the top floor, and has no balcony. (There are balconies on the lower floors, but the hotel says they are higher-class rooms.) We asked to change to a room with a balcony, and we were shown a balcony room in the annex building, which was obviously much smaller and had a bad view, so we stayed in the original large room on the top floor of the main building. After living there, we found that it didn't matter whether there was a balcony or not. A large room was better, and the luggage could be spread everywhere, and you could see the panoramic view of the Matterhorn with a very good view by opening the window. The front desk was very patient with me, and the other front desk staff were also very friendly. The concierge was very professional and provided suggestions for various routes every day. We improved the daily route according to her suggestions, which was very accurate. The best thing was the open-air bathing pool, with a water temperature of 36 degrees, and the Matterhorn was right above our heads. In addition, the hotel has a free shuttle bus parked outside the station, which can be picked up at any time when you arrive, which is very convenient.

The best hotel in Zermatt, there are fruit nuts, chocolate, red wine, etc. You can have an extra bed, breakfast is great, there are swimming pool, billiards and table tennis. Going to the train station is also specially called a carriage, very good, at checkout The price is 100 Swiss francs more than Ctrip. After watching Ctrip’s order, I immediately refunded 100 Swiss francs. A very good hotel.

It is the best hotel in Switzerland in 8 days. The worst hotel I used to stay in before was 4 stars of 2800 yuan, basically all 5 stars. The facilities are new and the new hotel is more in my style. The service is in place, reflecting the high level of Swiss hotel service industry. The rooms are not large or small, just right, the toilets are a bit small, and the toiletries are a well-known British brand. Because the owner of the hotel loves whiskeys, there is a cabinet for whiskeys in the lobby. Whiskey in the room can be drunk for free, which is a waste for me who does not drink. The breakfast is not many, but it is very exquisite and you can eat it well. Self-driving is not allowed here, there are shuttle buses to the train station, you need to call in advance to book. Several attractions are close. The hotel swimming pool is also good, although not large, you can swim and watch the mountain view. I will definitely choose here next time. Price is also good.

This hotel is the best one in my 12-day trip in Switzerland. The details of the hotel are very good. The minibar in the room is free, there is beer bubble water, etc. The room is large and can be used for extra beds. There are some hot foods outside, which are included in the room rate. It is a very careful hotel. There are many things to send, chocolate, special drinks, sweets, etc. Many details can reflect that this is a high-powered hotel, although the hotel is Half-mountain, but it does not affect travel at all. There is a hotel bus transfer to and from the train station, and the hotel has a direct elevator to the foot of the mountain. The elevator is the entrance to the rothorn, very good!

The hotel is not average, the hygiene, environment, facilities and services are all good. The hotel is located on a mountain and has a good view of the air. The service was impeccable. We drove there by ourselves and gave the car keys to the waiter. Our luggage was delivered directly to the room. The car was parked for us and the hotel kept the keys for us. The front desk of the hotel helped upgrade the room, and the bathroom in the room has a steam room. The breakfast in the hotel is also quite good. I’ll come back next time if I have the chance.

Thanks to the staff for upgrading the room for us, we can enjoy the beautiful view of Matterhorn from the terrace, which is very happy. The room is spacious, has a self-service dining area, and is fully equipped with stoves and cooking utensils. It is very suitable for skiers. The bathroom is very clean, there is a bathtub for soaking, and there is also a public swimming pool and spa. It's a pity that I didn't check-in earlier. I must come earlier next time to enjoy it. The location is excellent, only 4 minutes away from the train station, and it's easy to walk with your suitcase. It is walking distance from Gornergrat and Sunnegga stations, and there is a bus stop at the door to the Metterhorn Glacier Paradise cable car station. Breakfast is very rich and delicious. This stay is really worth the money👍🏼

A 5 star boutique hotel that delivered a five star experience. Staff were welcoming and friendly. The room facilities were excellent comparable to the best. The service provided cannot be matched. Leo, Hector and Mathieu were outstanding. One of the best hotels we have stayed in which includes Mt Cervin and Zermatohof in Zermatt, Stegenberger Belvedere in Davos, Chedi in Andermatt and Mandarin Oriental in Zurich. The genuine attention to details by the staff was unmatched in our travels and delivered the five star experience. Thank you staff of Capra Hotel.