Recent Reviews for East Java Hotels

JW Marriott Hotel Surabaya
9.2/5344 Reviews
Tegalsari
I recently spent my New Year's celebration at the Marriott Surabaya, and let me tell you, the first impression was like discovering a ”classic vinyl record”—a bit outdated yet full of charm! The decor leans towards the older side, but I was prepared for this vibe thanks to various reviews I had read. After settling in, I grew to love the cozy atmosphere—like wrapping myself in a warm blanket. The room was surprisingly spacious, offering more space than many newer hotels, making it feel like my own little oasis! The bathroom was also gleaming and roomy enough for an impromptu dance party, should the mood strike! Now, let’s dive into the breakfast experience at Pavilion. The cage-like design of the venue adds a unique touch, inviting plenty of sunlight—perfect for brightening up your morning. The buffet offered a wide array of dishes to satisfy international travelers' palates, making each breakfast an exciting adventure. The selection of Indonesian cuisines and desserts was particularly impressive. But what truly set Pavilion apart was the staff. They were superb and went above and beyond, taking the time to cater to us personally. They even recommended and brought out some local dishes—insider choices that added an authentic touch to our dining experience. In my past hotel breakfasts, the staff often just fulfilled their duties, but here, it felt more like breakfast with friends. That warmth and attentiveness made all the difference! And don’t miss out on the local flavors of ice cream! I can’t name the flavors since they’re all in local dialects, but they were heavenly and a fun challenge to try! For lunch and dinner, I found myself opting for room service several times because resisting their tempting menu was like ignoring a catchy tune stuck in your head. Each meal surpassed my expectations—purely irresistible! Another delightful surprise was the complimentary laundry service offered daily, which saved me after my waterfall adventure left me looking like a mud monster. And post-overnight trip to Bromo? I was practically a walking dust bunny! As I like to say, ”It's the little things that count,” and this thoughtful touch truly made a difference. Lastly, the hotel's location is fantastic! Just a short stroll away lies the biggest shopping mall—truly a haven for foodies and shoppers alike. Overall, my stay at the Marriott Surabaya was delightful, and I left with wonderful memories—definitely a place I’d recommend for a cozy yet vibrant experience!
Grand Swiss-Belhotel Darmo
9.1/5221 Reviews
Tegalsari
I had a wonderful stay at this hotel, ideally located in the heart of the city. The rooms are spacious, comfortable, and well-appointed with great views. The facilities are excellent. The central location made it easy to explore nearby attractions. The staff were friendly and attentive, ensuring a smooth and enjoyable experience. Highly recommend for anyone visiting the city!
Shangri-La Surabaya
9.2/5111 Reviews
Sawahan
A Truly Luxurious Stay at Shangri-La Surabaya! I recently stayed at the Shangri-La Surabaya, and it was an unforgettable experience from start to finish! From the moment I arrived, the staff greeted me with warmth and professionalism, ensuring my comfort and satisfaction throughout my stay. The room was spacious, elegantly designed, and equipped with all modern amenities, offering a perfect blend of luxury and comfort. The bed was incredibly comfortable, and the view of the city skyline from my window was breathtaking. I truly appreciated the attention to detail in the room’s setup and daily housekeeping. The facilities at the hotel are top-notch! The pool area is a beautiful oasis – a perfect place to relax. I also enjoyed the gym, which was well-equipped for a good workout. But the real highlight for me was the spa. The treatments were rejuvenating, and the environment was serene, providing the perfect escape after a busy day. Dining at Shangri-La Surabaya was an absolute delight. The breakfast buffet offered a wide selection of both local and international dishes, all prepared to perfection. Each meal was a treat for the taste buds, with attentive staff making the dining experience even more enjoyable. The hotel’s location is also convenient, close to major attractions and shopping centers, making it easy to explore Surabaya. However, the hotel itself is so luxurious that you may not even want to leave! Overall, my stay at Shangri-La Surabaya was exceptional. The combination of world-class service, luxurious accommodations, and outstanding facilities make this hotel a top choice for anyone visiting Surabaya. I highly recommend it and can't wait to return!
The Singhasari Resort Batu
9.4/542 Reviews
Door spaces got lots of dust and the bed cover have stains. However, so far all is good, location is strategic, and we experience a good night sleep. Overall, this resort is good for families and staycations.
Vasa Hotel Surabaya
8.8/5164 Reviews
Sukomanunggal
It's very crowded hotel. Meaning it's a good property with busy traffic. Yet the overwhelmed staff were able to maintain their professionalism and lovely service I usually gets, despite of my bad timing arriving with inactive (broken) elevators and fully booked meeting rooms and restaurants traffic, making the waiting time for elevator and moving around the property was somewhat... troublesome, to say the least. Nevertheless, definitely would recommend.
Hotel Ciputra World Surabaya managed by Swiss-Belhotel International
9.5/5139 Reviews
Dukuh Pakis
Interesting art piece. The single bed is comfortable and well placed daily. Will definitely return on the next trip to surabaya.
Bumi Surabaya City Resort
9.2/583 Reviews
Genteng
The hotel room was large, clean n all amenities available. However the carpet of the room had a stale smell on the first day but bearable. Breakfast had asian spread but definitely food was not fresh. The salad n fruits didn't look as it was done in the morning. The soup was not piping hot. Our friends had a little upset stomach.
Golden Tulip Holland Resort Batu
9.5/5216 Reviews
I have travelled with my wife for our Anniversary. I booked this hotel because of high rating in trip.com. However, I don’t feel like its worth the price. For a 5 star resort, it lacks lot of features and amenities. I am not complaining, the stay was good. The staff were great! However, I felt not satisfied either what the resort provided. First thing, It’s not big enough for a resort. Second, The rooms looked a bit old. I stayed in Premiere room, and the wash basin area is open towards the room. Personally, i don’t like this. Either put it inside washroom dry area, or put a door between bedroom and closet space. Anyway, the toiletries were still provided in plastics tubes. For a resort like this , i hope they can go for refillable soap dispensers instead of increasing this plastic wastage. Also , going to your room is like a game of maze. You have to take two elevator and walk a lot. If you want to go to parking area, add additional one more elevator.Thats a lot!
Wyndham Surabaya
9.2/5393 Reviews
Genteng
The room was very spacious with a good amount of lounging areas. The best part is the bathroom that felt so exquisite and luxurious with a beautiful large bathtub. Service was very quick when we requested for extra towels, as well as our hairdryer not working. The only thing lacking in this room is the power sockets. There is only 1 area with power sockets which is by the work desk. There are none by the beds. This was inconvenient.
Oakwood Hotel & Residence Surabaya
9/559 Reviews
Manyar Sabrangan
I did not expect my stay there is going to be so pleasant. My impressions from reaching to leaving the Oakwood hotel, always greeted by all smiling staffs from the lobby, reception, restaurants, housekeeping. Check in and out process is like a breeze. Breakfast is good and staff even remember their guest room number. The room is huge and comfortable and clean. Bed is comfortable. Only that it is facing the main road, there were some road noise could be heard at night. There is a huge fridge and a washing/dryer machine. Full utensils, cook ware and Coffee machine. Will recommended this hotel to anyone. The gestures, politeness and services provided by the staffs are really 5 stars.

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Property Information for Tourists

Total Properties72
Number of Reviews 3,220
Highest PriceAED 3,765
Lowest PriceAED 111
Average Price(Weekend Night)AED 526
Average Price(Weekday Night)AED 520