5-Star Hotels in Governorate of Muscat, Oman

A great location with access to the mall. Rooms were clean and well lit.They allowed an early check-in, which was a good thing. But that's where the good things end. We faced a few issues during the stay, which I think was a disappointment 1. not enough car parking space for patrons. It's always full, and anybody can come and park . 2. Squeaky beds and not that great on sleep on felt uneven in a lot of places. 3. Service was not that great either. No iron box. Weight scale not working. Blow dryer not working. took 3 calls for them to come replace them, and even that they did not get it right the first time 4. Gym felt claustrophobia and not easy to access without clear signs. Definitely not a 5 star...maybe a 3 star

I loved my stay at the Sheraton Oman. The staff were wonderful- they bent over backwards to help us. I had a couple minor issues with my room, and they came as soon as I informed them, and were fixed immediately. One of the housekeepers picked up the robe I’d been using when they were cleaning and when I asked for a replacement they brought 2 more! They were happy to bring me extra nespresso pods and milk a couple times too. The restaurant staff were so attentive and helpful- Tharindu, Pravda and Khalid and the chef, Krishna- they brought us out coffees and juices at breakfast and made sure I had everything I needed. They allowed my friend and I to eat off the a la carte menu at dinner instead of the iftar menu, since the other hotel restaurants were closed for Ramadan; and when we said we had to leave early at 5am for our flight they packed a lovely to-go box with pastries, fruit, coffee, juice and eggs. I personally really appreciated that the gym was open 24 hours so I could work out before breakfast, and the equipment was pretty good for a hotel gym! My only note for other travelers would be that the hotel is a little far from some of the touristy sights of Muscat. Also, there aren’t many alternative food options around the hotel. But the hotel itself has lots of great options so for us it worked out absolutely fine.

My recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere. The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch. The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel. Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience. Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.

The service attitude is very good, but the check-in is a bit slow. The room is very clean for Oman, but there are some dead insects on the wall that have not been dealt with. The hotel restaurant is also good

Disappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.

Good, clean hotel! Very near airport. Room service was good. Close enough to main road to try and get normal taxis. Really nice pool with a better than expected infinity pool and view. Really nothing much to complain if I just wanted a well priced, well sited, clean and adequate hotel with a bar, pool, and gym. Service apartments (what I stayed in) are more functional than the main rooms and have more space but puzzlingly, other than the dining table, there’s no study table or dresser or mirror in the bedroom which is a tad annoying as you can’t connect the hair dryer in the toilet for obvious reasons Aesthetic is somewhat sterile though. No interesting design motif and looks rather bland but that doesn’t affect me as much. There’s a bar there although the design, again, doesn’t leave one feeling as if it’s Friday night out.

Very nice property in terms of service, cleanliness etc. Restaurant Qureshi in the ground floor deserves cent percent marks which serves authentic North Indian dishes. Morning buffet breakfast has a lavish spread. But the Indian dishes taste below average. Overall a very good experience.

This is my second visit to Muscat and I was impressed by the pool, which is over 100m long. The pool is truly gorgeous! Since August is the low season, there are not many guests at the hotel and you can swim in the pool alone, as if it were your own private pool! In fact, there are 3 pools. So you can choose the one that suits your taste. Perhaps, swimming in the Gulf of Oman did not impress me much. Let's just say that there are better seas. But, on the other hand, there is always such a small percentage of vacationers who want to swim in the sea that most people just need to go in, jump in the waves and get out. In terms of enjoying the beach, the experience here is 100% positive. The service on the beach is excellent! They constantly bring ice water with lemon and mint, offer refreshing napkins, and treat you to fruits. The hotel is designed in a traditional Arabic style and fully meets the idea of ​​a luxurious holiday. The dark palette in the interiors emphasizes the architecture and gives a sense of sophistication. For guests who book villas, the Amouage bath line is offered. In simpler rooms - Аsqua di Parma, which is also not bad! As for the food, in my opinion, it is ordinary, without frills. I received undoubted aesthetic pleasure from staying in this beautiful place, but the hotel did not make any gastronomic impressions on me. At the same time, there are no complaints about the service. Everyone I dealt with - reception staff, beach staff, waiters are exceptionally friendly and responsive!

The hotel is in a very good location, right in the embassy district. Although it is a little older, the overall stay experience is very good👍

The room is very big, but the environment around the room is so-so. The road is not very good, and the transportation is not particularly convenient. The room is a suite. Well, there are no rooms in the one-bedroom suite, so I was given a two-bedroom suite, which is very big, and there is a dining room and kitchen.

A great location with access to the mall. Rooms were clean and well lit.They allowed an early check-in, which was a good thing. But that's where the good things end. We faced a few issues during the stay, which I think was a disappointment 1. not enough car parking space for patrons. It's always full, and anybody can come and park . 2. Squeaky beds and not that great on sleep on felt uneven in a lot of places. 3. Service was not that great either. No iron box. Weight scale not working. Blow dryer not working. took 3 calls for them to come replace them, and even that they did not get it right the first time 4. Gym felt claustrophobia and not easy to access without clear signs. Definitely not a 5 star...maybe a 3 star

I loved my stay at the Sheraton Oman. The staff were wonderful- they bent over backwards to help us. I had a couple minor issues with my room, and they came as soon as I informed them, and were fixed immediately. One of the housekeepers picked up the robe I’d been using when they were cleaning and when I asked for a replacement they brought 2 more! They were happy to bring me extra nespresso pods and milk a couple times too. The restaurant staff were so attentive and helpful- Tharindu, Pravda and Khalid and the chef, Krishna- they brought us out coffees and juices at breakfast and made sure I had everything I needed. They allowed my friend and I to eat off the a la carte menu at dinner instead of the iftar menu, since the other hotel restaurants were closed for Ramadan; and when we said we had to leave early at 5am for our flight they packed a lovely to-go box with pastries, fruit, coffee, juice and eggs. I personally really appreciated that the gym was open 24 hours so I could work out before breakfast, and the equipment was pretty good for a hotel gym! My only note for other travelers would be that the hotel is a little far from some of the touristy sights of Muscat. Also, there aren’t many alternative food options around the hotel. But the hotel itself has lots of great options so for us it worked out absolutely fine.

My recent stay at the Mandarin Oriental Muscat was overall enjoyable, with several notable highlights. The hotel’s location near the beachfront is fantastic, offering stunning views of Muscat and the surrounding mountains. The interiors are beautifully designed, featuring natural materials that create a luxurious and calming atmosphere. The rooms were ultra-comfortable, with excellent beds and top-quality linens that made for a great night’s sleep. I also appreciated the thoughtful in-room amenities, including good tea, a Nespresso machine, and water in glass bottles—a healthy and eco-friendly touch. The shower gel, shampoo, and conditioner provided were of great quality, and the dental kits were decent. However, I did notice that some toothpaste tubes weren’t fresh, as the paste had become solid and dry in a few sets. Additionally, the shaving kit was of the cheapest level, which didn’t align with the otherwise high standards of the hotel. Breakfast was good but not quite up to the level typically expected from Mandarin Oriental. There’s definitely room for improvement here, but I believe this is something the hotel will refine over time. The staff were polite and professional, which added to the overall positive experience. Considering the hotel is still new, I’d rate the overall experience, including the price/value ratio, as 3.5 out of 5. I’m confident that with time, the hotel will address these minor gaps and elevate the experience to match the impeccable standards the brand is known for.

The service attitude is very good, but the check-in is a bit slow. The room is very clean for Oman, but there are some dead insects on the wall that have not been dealt with. The hotel restaurant is also good

Disappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.

Good, clean hotel! Very near airport. Room service was good. Close enough to main road to try and get normal taxis. Really nice pool with a better than expected infinity pool and view. Really nothing much to complain if I just wanted a well priced, well sited, clean and adequate hotel with a bar, pool, and gym. Service apartments (what I stayed in) are more functional than the main rooms and have more space but puzzlingly, other than the dining table, there’s no study table or dresser or mirror in the bedroom which is a tad annoying as you can’t connect the hair dryer in the toilet for obvious reasons Aesthetic is somewhat sterile though. No interesting design motif and looks rather bland but that doesn’t affect me as much. There’s a bar there although the design, again, doesn’t leave one feeling as if it’s Friday night out.

This is my second visit to Muscat and I was impressed by the pool, which is over 100m long. The pool is truly gorgeous! Since August is the low season, there are not many guests at the hotel and you can swim in the pool alone, as if it were your own private pool! In fact, there are 3 pools. So you can choose the one that suits your taste. Perhaps, swimming in the Gulf of Oman did not impress me much. Let's just say that there are better seas. But, on the other hand, there is always such a small percentage of vacationers who want to swim in the sea that most people just need to go in, jump in the waves and get out. In terms of enjoying the beach, the experience here is 100% positive. The service on the beach is excellent! They constantly bring ice water with lemon and mint, offer refreshing napkins, and treat you to fruits. The hotel is designed in a traditional Arabic style and fully meets the idea of ​​a luxurious holiday. The dark palette in the interiors emphasizes the architecture and gives a sense of sophistication. For guests who book villas, the Amouage bath line is offered. In simpler rooms - Аsqua di Parma, which is also not bad! As for the food, in my opinion, it is ordinary, without frills. I received undoubted aesthetic pleasure from staying in this beautiful place, but the hotel did not make any gastronomic impressions on me. At the same time, there are no complaints about the service. Everyone I dealt with - reception staff, beach staff, waiters are exceptionally friendly and responsive!

Very nice property in terms of service, cleanliness etc. Restaurant Qureshi in the ground floor deserves cent percent marks which serves authentic North Indian dishes. Morning buffet breakfast has a lavish spread. But the Indian dishes taste below average. Overall a very good experience.

The hotel is in a very good location, right in the embassy district. Although it is a little older, the overall stay experience is very good👍

The room is very big, but the environment around the room is so-so. The road is not very good, and the transportation is not particularly convenient. The room is a suite. Well, there are no rooms in the one-bedroom suite, so I was given a two-bedroom suite, which is very big, and there is a dining room and kitchen.