5-Star Hotels in Governorate of Muscat, Oman

Beautifully designed property, new so everything is sparkling clean and it has been constructed to a very high standard. All the staff were really nice and friendly, the hotel was very quiet. It’s located on a quiet beach, with a nice promenade to walk/jog along and a few restaurants along there too. A couple of cons- our bath didn’t hold water so wasn’t useable (it was leaking water). While we are also completely aware that it is an important religious celebration, the pool area was basically a construction site the day before Ramadan while they drilled in decorations- this could have been done a bit more thoughtfully rather than with workmen there (and drilling) throughout the day.

A great location with access to the mall. Rooms were clean and well lit.They allowed an early check-in, which was a good thing. But that's where the good things end. We faced a few issues during the stay, which I think was a disappointment 1. not enough car parking space for patrons. It's always full, and anybody can come and park . 2. Squeaky beds and not that great on sleep on felt uneven in a lot of places. 3. Service was not that great either. No iron box. Weight scale not working. Blow dryer not working. took 3 calls for them to come replace them, and even that they did not get it right the first time 4. Gym felt claustrophobia and not easy to access without clear signs. Definitely not a 5 star...maybe a 3 star

Disappointing week in a disappointing hotel. From the moment we landed in Oman, the intercontinental hotel was not helpful. When we asked for a taxi, they wouldn’t help us and we had to arrange ourselves. When we asked if we had a sea view, we were told “we had a partial sea view” which was actually a car park and a loud generator which rattled on all through the night. The generator was so loud we had to keep the balcony doors closed all the time. However, one night, even with the doors closed we were kept awake until 3am with loud bangs and clatters from hotel staff loading up vans with furniture after an event at the hotel. When we asked about booking the onsite restaurants, we were told they were all closed apart from the main one. Multiple times when we went to the main restaurant we were told it was too busy and we had to wait and come back later. When we did get into the restaurant, we often had to wait long times for food to be replaced or we given paper cups because they’d run out of glasses! When we tried to get the WiFi at the pool, there was none. When we tried to use the creams in the room, they’d run out. The staff were lovely and the food was nice but altogether, we didn’t feel looked after and definitely don’t feel this is a 5* hotel.

Amazing Experience at JW Marriott, Muscat My stay at JW Marriott Muscat was incredible from start to finish. The pool was fantastic—clean, spacious, and perfect for relaxing. The food was another highlight, with a wide variety of delicious options that catered to every taste. The staff was friendly and attentive, ensuring everything went smoothly throughout my stay. I would highly recommend this hotel to anyone looking for a luxurious and comfortable experience in Muscat!

I loved my stay at the Sheraton Oman. The staff were wonderful- they bent over backwards to help us. I had a couple minor issues with my room, and they came as soon as I informed them, and were fixed immediately. One of the housekeepers picked up the robe I’d been using when they were cleaning and when I asked for a replacement they brought 2 more! They were happy to bring me extra nespresso pods and milk a couple times too. The restaurant staff were so attentive and helpful- Tharindu, Pravda and Khalid and the chef, Krishna- they brought us out coffees and juices at breakfast and made sure I had everything I needed. They allowed my friend and I to eat off the a la carte menu at dinner instead of the iftar menu, since the other hotel restaurants were closed for Ramadan; and when we said we had to leave early at 5am for our flight they packed a lovely to-go box with pastries, fruit, coffee, juice and eggs. I personally really appreciated that the gym was open 24 hours so I could work out before breakfast, and the equipment was pretty good for a hotel gym! My only note for other travelers would be that the hotel is a little far from some of the touristy sights of Muscat. Also, there aren’t many alternative food options around the hotel. But the hotel itself has lots of great options so for us it worked out absolutely fine.

A beautiful and comfortable hotel on the shore with excellent service, comfortable rooms and picturesque views. The hotel's restaurants and breakfast are of a high standard. The hotel provides a shuttle to the malls and Mutrah Souq. The staff is very friendly and also assists in organizing tours. The location is a little far from the center, as well as malls and attractions, but is excellent for a quiet and comfortable stay.

Amazing time spent at the Ritz. Feeling like royalty as you step in as it was previously the Sultan’s palace. After a day of adventuring you feel as you’ve entered a haven of peace. The staff was helpful, elegant, and really trying to satisfy every need. They also have one of the best Chinese gastronomic restaurants I have tasted. My favorite amenities were available as they are supplied by Diptyque. Last but not least the location takes your breath away, from the poolside and beachside.

I would give 10 starts to this hotel if I could. So clean, so new, everything is amazing. Workers are so nice and helpful. Steakhouse at the first floor is a cherry on the top. Swimming pool and jacuzzi ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

This is my second visit to Muscat and I was impressed by the pool, which is over 100m long. The pool is truly gorgeous! Since August is the low season, there are not many guests at the hotel and you can swim in the pool alone, as if it were your own private pool! In fact, there are 3 pools. So you can choose the one that suits your taste. Perhaps, swimming in the Gulf of Oman did not impress me much. Let's just say that there are better seas. But, on the other hand, there is always such a small percentage of vacationers who want to swim in the sea that most people just need to go in, jump in the waves and get out. In terms of enjoying the beach, the experience here is 100% positive. The service on the beach is excellent! They constantly bring ice water with lemon and mint, offer refreshing napkins, and treat you to fruits. The hotel is designed in a traditional Arabic style and fully meets the idea of ​​a luxurious holiday. The dark palette in the interiors emphasizes the architecture and gives a sense of sophistication. For guests who book villas, the Amouage bath line is offered. In simpler rooms - Аsqua di Parma, which is also not bad! As for the food, in my opinion, it is ordinary, without frills. I received undoubted aesthetic pleasure from staying in this beautiful place, but the hotel did not make any gastronomic impressions on me. At the same time, there are no complaints about the service. Everyone I dealt with - reception staff, beach staff, waiters are exceptionally friendly and responsive!

We asked for late check out but male receptionist refused two times. However while doing the check out the omani female receptionist extended our stay for two hours. Unfortunately I dont remember the names and i am really thankful for that lady and upset bcoz of that receptionist who refused the late check out bcoz of him i gave 3/5 service.