5-Star Hotels in California, United States

Room is big and comfortable. Had good nights sleep. Bathroom is pretty well-designed too. Only gripe is the lack of variety for breakfast. There are many options that are nearer to Disneyland (and possibly much cheaper) but recommend to stay here if comfort is a priority.

Great location and reasonably priced, we staid 3 days before continuing our trip. Rooms are clean and spacious, reception is on the 40th floor, so to get to your room you have to go up first, switch elevator and go down to your room. Sometimes a bit annoying because of the waiting All in all a recommended stay

Although this hotel seems luxurious from the photos - and I have stayed in many Conrads which are, it just wasn’t. It felt small and crammed in. The room was very basic and the shower wasn’t powerful. It seemed like the room was only good for photo’s but seemed cheap in reality. The rooms were not soundproofed and we heard a couple arguing one night for a while. The sirens from skid row were constant (skid row is only one street away). The breakfast was nice although it arrived cold on both occasions we had it and had to be re-made. This is disappointing as it is a’la carte! In all honesty, would not stay here again.

Old money style hotel. The service is very good. The room was very clean and the bed and bathroom linens were clean and comfortable. The hotel is on Nebel Mountain, quiet, the streets are clean, and very safe! Give a full 5 star rating!

Overall it's good, the location is very good, and bottled water is available. But there was a strike when I stayed there, which was too noisy; and the breakfast was the same every day, and I was a little tired of it after staying for a week.

The room facilities are complete, including slippers and toothbrushes. The breakfast is also great! But the lobby and other public facilities are small and not as grand as a five-star hotel.

This was a great hotel to stay at the staff were friendly and super helpful. Beautiful views and the perfect location. The only downside was that the wifi did not work, we called the front desk which then transferred our call to an IT department who were not much help we spent our stay without a wifi, not the greatest as a person visiting for the first time especially if you have online business meetings. Everything else was amazing I traveled with a friend and we had a great time as this location has many great places for good food.Will definitely book here again.

The room was nice, everything was good, the front desk, all the service staff were nice, the balcony was big. There was a waiter in the rooftop restaurant who was not very nice (dark skin). When we entered, we asked another waiter which table we could sit at. The waiter was very polite and told us to sit anywhere. As soon as we sat down, the other dark-skinned female waiter came over and said no one had let us sit here, we needed to wait for them to arrange it. The people around us were looking at us, it was very awkward, this was the only uncomfortable part.

Nice people, comfortable for people who do transit overnight at San Francisco Airport. Hotel is connected to the airport. But the price is too expensive. Need to pay for early check in.

This is really an exceptional hotel. All of the staff seems very focused on making guests feel welcome and valued. This starts from the people who greeted us at the car and continued with every interaction that we had. The rooms are REALLY nice - with great balconies and the breakfast buffet includes nice items (the smoked salmon was a personal favorite). My family has been lucky to stay at many highly rated hotels, but the London is probably our new top hotel for service in the US. We all agreed the staff is better trained than the Four Seasons we stayed at last year in Hawaii... and the staff is ALWAYS looking for ways to care for guests. I expected to like the hotel since friends have said nice things about it, but it really exceeded our expectations and we will be returning on our next visit to LA.

Great location and reasonably priced, we staid 3 days before continuing our trip. Rooms are clean and spacious, reception is on the 40th floor, so to get to your room you have to go up first, switch elevator and go down to your room. Sometimes a bit annoying because of the waiting All in all a recommended stay

Although this hotel seems luxurious from the photos - and I have stayed in many Conrads which are, it just wasn’t. It felt small and crammed in. The room was very basic and the shower wasn’t powerful. It seemed like the room was only good for photo’s but seemed cheap in reality. The rooms were not soundproofed and we heard a couple arguing one night for a while. The sirens from skid row were constant (skid row is only one street away). The breakfast was nice although it arrived cold on both occasions we had it and had to be re-made. This is disappointing as it is a’la carte! In all honesty, would not stay here again.

The room facilities are complete, including slippers and toothbrushes. The breakfast is also great! But the lobby and other public facilities are small and not as grand as a five-star hotel.

The room was nice, everything was good, the front desk, all the service staff were nice, the balcony was big. There was a waiter in the rooftop restaurant who was not very nice (dark skin). When we entered, we asked another waiter which table we could sit at. The waiter was very polite and told us to sit anywhere. As soon as we sat down, the other dark-skinned female waiter came over and said no one had let us sit here, we needed to wait for them to arrange it. The people around us were looking at us, it was very awkward, this was the only uncomfortable part.

This is really an exceptional hotel. All of the staff seems very focused on making guests feel welcome and valued. This starts from the people who greeted us at the car and continued with every interaction that we had. The rooms are REALLY nice - with great balconies and the breakfast buffet includes nice items (the smoked salmon was a personal favorite). My family has been lucky to stay at many highly rated hotels, but the London is probably our new top hotel for service in the US. We all agreed the staff is better trained than the Four Seasons we stayed at last year in Hawaii... and the staff is ALWAYS looking for ways to care for guests. I expected to like the hotel since friends have said nice things about it, but it really exceeded our expectations and we will be returning on our next visit to LA.

Top notch service! It is really an excellent hotel in the United States! From the concierge to the front desk to the housekeeping, restaurant and laundry service exceeded my perception and stereotypes of America! The view of the room is nothing to say, the gym, swimming pool, and toiletries are great! ! Close to LAX airport and very close to Marina beach. It will definitely be the first choice in California in the future! Thanks for giving me a comfortable holiday!

It was the worst hotel. I stayed because it was the stage of Pretty Woman, but I am dissatisfied. Arrived by UBER from the road side. There was a bellboy, but he didn't even help me unload my suitcase from the car. I'm just standing there blankly. Even though I checked in after 16:00, there was no twin bed room that I had reserved. When I complained, I was told to wait for 20 minutes, so I reluctantly went to the front desk. I decided to wait on the sofa next to it, but it didn't come to tell me that the room was ready even after 30 minutes. When I asked what happened to the front desk, they said that they had forgotten about it, and I didn't even think they were apologetic. I had a cup of tea at a stylish restaurant on the first floor with a view of the outside, but even if I asked the guide to pay the bill, he wouldn't move. After 20 minutes, the fourth person finally paid the bill. I received the lowest treatment even though I stayed at a super luxury hotel. On top of that, the hotel union was on strike, and from 6:00 in the morning to noon, we put up placards in the hallway of the hotel and shouted drums and shouted loudly. It's noisy and I can't relax. In the room, there was a notice paper and earplugs saying that the strike would cause trouble. The strike seems to have no end in sight. If I knew there was going to be a strike, I should have informed them before my stay and had canceled it. Even though I paid a high price, it turned out to be the worst trip ever. I think I was clearly racist from the front desk, bellboys, waiters and other hotel staff. Because they were amiable to white customers. Employees working in such a hotel understand the feeling of wanting to strike.

The experience was average - The room on the third floor faces the staff passage, and there will be clinking noises after dark; there will also be sounds of things being moved from upstairs - There is no view after opening the window, just a street, and there is a smell of cigarettes - The hotel is relatively small, the building is relatively old, and the elevator does not require a card - Because of the time difference, the sofa bed needs to be unfolded in the evening, and it takes two or three people to make the bed every time - Fruits were delivered for a few days, but bottled water was not delivered every day - When checking out, I found that the parking fee of $70 was deducted for 2 nights; we did not bring a car and had no visitors, and the front desk called Valet to confirm before canceling the fee - There was a large clump of hair in the cloakroom of the room, and no one cleaned it

The room was very nice, well decorated in typical American style. There is a big shopping mall next to it with several Chinese restaurants, making it very convenient for dining and shopping. However, the valet parking was very bad. I waited at the door for more than 20 minutes before the car came. People who arrived later than me got their cars very quickly. The valet explained that he remembered the wrong number, so no one came to my car.

This is a highly recommended hotel. It is a well-managed old hotel with complete facilities and great service. Unlike hotels in Las Vegas, which charge fees for everything, everything here is free, such as free fitness, free mineral water, kettles, and free bicycles. The only regret is that the parking fee is too expensive and not reasonable. Guests staying in the hotel are also required to pay, and they are charged for entering and leaving the hotel.

Room is big and comfortable. Had good nights sleep. Bathroom is pretty well-designed too. Only gripe is the lack of variety for breakfast. There are many options that are nearer to Disneyland (and possibly much cheaper) but recommend to stay here if comfort is a priority.

A sentimental hotel. The facilities are indeed old, the lobby is nice but you can still play in the lobby if you don't stay in the hotel; the only advantage is that the entrance to the park is really fast, you don't need to make an appointment to jump the queue to go to the theme restaurant downstairs, and after entering the park, especially to the California Park, you can enjoy a half-hour of park experience without people (in fact, it takes 20 minutes to queue for security check), and then you can go back to the hotel to rest at any time with the Express Pass card when you are tired, and then walk to the corresponding project location when the time comes. Other than that, I don't recommend coming to this hotel. The three-star Pixar Hotel opposite is only one street away and you will have a better experience.

Great time with the family. Beautiful grounds. Lots of excellent food options on the grounds so no need to drive anywhere. Beach access easy albeit a bit windy during our stay but staff were very pleasant and helpful.

All staffs were friendly and efficient. Room was clean and spacious. We would stay here again!

Breakfast can be eaten in the room, it is very rich, the environment is very good, you can see the sea and the air is good. The room has a fireplace. Will choose next time

This is the closest hotel to Laguna Beach. There is free tea and coffee in the morning at the hotel lobby bar, and free self-service refills. Everything is very good, except that it is expensive. The room decoration is nothing to evaluate. It is an ordinary resort hotel, and the bed is relatively soft. , a unique geographical location

The service environment is very good. There is a shopping mall nearby. The drinks in the bar downstairs are good. The room is clean and sanitary. There are two restaurants in the hotel, one of which is an Italian restaurant. The food is beautifully presented, the price is not cheap, and it tastes good. 😋

This place was amazing! Great service Great views The room was immaculate They have a shuttle that goes through the golf course to go down to the beach where they have a little restaurant and the steak tacos were amazing! They have bikes you can rent for free if you stay there. Which was awesome but was expecting some better quality bikes, my buddies bike was very janky. The gears didn’t really work so up hill was brutal. But they do have E bikes as well which we found out after haha Can’t wait to come back!

I paid the room fee on Ctrip and charged it again when I arrived at the hotel. The room rate booked on Ctrip covers all taxes and attraction fees. Checking out is the hotel trying to charge attraction fees again. Is the information channel between Ctrip and the hotel not smooth enough?

Room is big and comfortable. Had good nights sleep. Bathroom is pretty well-designed too. Only gripe is the lack of variety for breakfast. There are many options that are nearer to Disneyland (and possibly much cheaper) but recommend to stay here if comfort is a priority.

A sentimental hotel. The facilities are indeed old, the lobby is nice but you can still play in the lobby if you don't stay in the hotel; the only advantage is that the entrance to the park is really fast, you don't need to make an appointment to jump the queue to go to the theme restaurant downstairs, and after entering the park, especially to the California Park, you can enjoy a half-hour of park experience without people (in fact, it takes 20 minutes to queue for security check), and then you can go back to the hotel to rest at any time with the Express Pass card when you are tired, and then walk to the corresponding project location when the time comes. Other than that, I don't recommend coming to this hotel. The three-star Pixar Hotel opposite is only one street away and you will have a better experience.

All staffs were friendly and efficient. Room was clean and spacious. We would stay here again!