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Latest Reviews for KwaZulu-Natal Hotels

Hilton Garden Inn Umhlanga Arch

Hilton Garden Inn Umhlanga Arch

4.6/552 Reviews
My first time at this hotel. Very disappointing. Lets elaborate: 1. The initial meeting when checking in was very pleasant, but unfortunately dealing with the morning crew was just painful. L*nd* was just plain uninterested when I asked about room options, I almost got the impression that he was being spiteful because I was taking up his time. No*iph* was also unpleasant to deal with. Even though I am a gold member she just demonstrated a rigid attitude to any of my requests. Thanks to Basheer who I escalated to and who upgraded and even discounted my parking. 2. It seems that unless you escalate even a simple thing like requesting a towel to a duty manager then it doesnt happen. We were ignored when we asked for liquid soap and a replacement iron and only received towels after escalating. Thanks to duty managers both named Andile for supporting me in this regard but these are really not things that I ask for that require begging. Overall this hotel didnt make me feel like a gold member or like someone who visits Durban on average 8 times a year and is always looking for a hotel. It seems that its only Hilton by name and soap products and not by culture. I would like the Hotel GM to contact me to discuss how this hotel will actually make me feel like a (Gold) guest going forward.
Protea Hotel Fire & Ice! Durban Umhlanga Ridge

Protea Hotel Fire & Ice! Durban Umhlanga Ridge

4.5/548 Reviews
The hotel is in a great location and the staff were helpful and friendly. I didn't particularly like the restaurant/ room service menu as it ONLY had milkshakes on their drinks menu. You have to inquire about other drinks like wine, juices, coffee etc. It would be nicer if all the drinks prices were listed. The kettle in my room was dirty but housekeeping and the front desk were apologetic and replaced it with a clean kettle quickly. Every cafe or restaurant around the hotel opens at 9a.m, so I recommend paying for the hotel breakfast buffet if you're an early bird like me. I learnt about loadshedding after coming back from a day out and finding no power except a light and the tv in my room. For foreign guests who don't know about it, it might be a nice touch if the hotel could place the loadshedding schedule in guest rooms so it doesn't come as an unwelcome surprise. The bed was comfy and the wifi was usually fast. Overall, I had a good stay at the hotel.
Relax Inn

Relax Inn

3.5/57 Reviews
First the positives: the location is very beautiful, the rooms are spacious, comfortable and clean, and the staff are friendly. I was able to order dinner at the restaurant which was tasty. The location is also safe. Cons: this BnB serves as a wedding venue (which is exquisite); however, the BnB should not allow private individuals to book a room if there is a wedding going on. I chose this BnB to be close to the airport but didn’t get a wink of sleep as the wedding party carried on into the early hours and the rooms were not soundproof at all. I especially booked this BnB as it advertised that it had an airport shuttle. However, I was disappointed to learn that actually the BnB itself does not do this - they call a shuttle service which charges a ridiculous R600 for a 20 minute ride to the airport!
Anew Hotel Ocean Reef Zinkwazi

Anew Hotel Ocean Reef Zinkwazi

4.1/531 Reviews
The resort is beautiful in terms of the location, room size and view of the ocean and scenic drive from Durban. Access to the beach is super easy and the beach itself is heavenly. The resort is easy to get around and the two swimming pools are great for the kids and adults. However, the resort has many problems that need to be resolved urgently as these problems adversely impact a holiday makers basic need for rest and relaxation. There was power outages at least 5 times a day which is why there is a gas braai on the verandah of every unit. The shower has no pressure and the hot water is intermittent so my son had cold showers which wasn't too bad due to the summer heat. The service at the restaurant is the worst I have experienced and I suppose that's because there is only 5 people to attend to bartending and taking care of restaurant patrons, not to mention the power outages making certain menu items unavailable. The cleaners do not clean the rooms, they dont even use any detergents when cleaning, its superficial wiping and tidying up. All in all, the establishment is pretty because of the natural surroundings however I wont be returning or recommending this establishment.
Cayley Mountain Resort

Cayley Mountain Resort

4.2/531 Reviews
Transportation : Personal transportation Hotel : You can book online or when you get there . Trip.com doesn’t show all the rooms it’s better to go there straight ❤️ Food : they have restaurants . Their food is teeeew good . It’s cheap ❤️ Environment : They are welcoming. . We had a good time . Since it’s winter we thought it’s gonna be too cold since it’s closer to the mountains. But to our surprise it’s warmer . Activities : They have a brochure that has all the activities that will take place on that day . It has prices and locations of Activities . Rooms : They are neat and our room has nice views
The Capital Pearls Hotel

The Capital Pearls Hotel

4.5/573 Reviews
well! The best hotel in the class, the neighborhood is very safe, fast food, Chinese and Western food are available, the beach is very beautiful, but a bit expensive, but it is worth it, five-star worth experiencing
The Capital Zimbali

The Capital Zimbali

4.4/555 Reviews
I recently had the pleasure of staying at The Capital Zimbali, and it was a fantastic experience. The rooms were clean, comfortable, and well-appointed, with all the amenities I needed for a relaxing stay. The staff was incredibly friendly and went out of their way to ensure I had everything I needed. The location is perfect, with easy access to nearby attractions. The breakfast was delicious, offering a great variety of options. Overall, I highly recommend The Capital Zimbali and would definitely stay here again.
UShaka Manor Guest House

UShaka Manor Guest House

4.3/551 Reviews
Beautiful place, it is very quiet and peaceful. I loved the sea view😍. The room is very clean and spacious, very friendly staff, always there to help. Breakfast was very delicious, many options to choose from, this guest house is close to many restaurants and party places, this is a huge bonus, very convenient, I highly recommend. Whether you want a peaceful stay of you want to be out and about, this is definitely the right place to book😉❤️
Spion Kop Lodge

Spion Kop Lodge

4.1/55 Reviews
WE WENT THERE TO CELEBRATE OUR 56TH WEDDING ANNIVERSARY. OLD BUILDING BUT EXCELLENT AMBIANCE AND NICE SHADED PARKING. THE ROOM WAS HUGE AND THE SHOWER WAS GOOD WITH NICE HOT WATER. THE BEST PART OF OUR STAY WERE THE EXCELLENT DINNERS WITH STEAK THE FIRST NIGHT AND LAMB CHOPS THE SECOND NIGHT COOKED TO PERFECTION. LOVELY THREE COURSE MEAL. WE FURTHER ENJOYED OUR OUTING TO THE SPIOENKOP BATTLEFIELD WHICH IS ABOUT 30KMS FROM THE LODGE.
Southern Sun Pietermaritzburg

Southern Sun Pietermaritzburg

4.2/53 Reviews
The check-in was quick and the staff was friendly. The receptionist could see that I was exhausted and advised me to rather order room service. As I was travelling on a package I have always been forced in other Tsogo Sun establishments to go for a buffet (which I don't like) and this made me feel at home. There are renovations going on, but I didn't feel a lot of disturbance as such.

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Property Information for Tourists

Total Properties1,001
Number of Reviews 6,848
Highest PriceVND 11,503,187
Lowest PriceVND 899,278
Average Price(Weekend Night)VND 2,798,715
Average Price(Weekday Night)VND 2,695,764