4-Star Hotels in Harare, Zimbabwe

The hotel room had no towels in the bathroom , yes times are changing due to Covid , but just need them there.There was no pressing iron despite the presence of the board . Generally all else was good .

It was good stay, near city Centre, decent staff, hotel has own cab service, spencer was very helpful

The breakfast is very good, the location is excellent, the service attitude, the quality is high, the safety is quiet, and the lobby service is warm and thoughtful. The room cleaning is timely, clean and the bathroom is clean.

A wonderful hotel to stay. Friendly and efficient staff that made you feel so welcome. The accommodation was clean, the bed very comfortable and a lovely hot shower. Lovely view of the beautiful garden. Breakfast was an absolute treat. Thank you to all the staff for making me feel at home in Africa after being away for 3 years. I would highly recommend it to anyone staying over in Harare.

Booked this guest house based on the reviews that I had read. It is a very basic guest house and in my view, will require some improvements to meet some minimum international standards. The positive is that the WiFi worked very well and hence once on site could stay in touch with family and friends. Also the staff were very friendly and appearedto work with what they had at their disposal. Areas of improvements: 1. Not sure if the guest house had master keys to the rooms. Our room was never cleaned for the period that we were there. Not sure if because we went out with the key or we had to request for the room to be clean. 2. We were not given towels and it was good we have carried some towels with us. It will be extremely good to provide towels and should be already present in the room when the guest arrives. 3. The bathroom had no mirror so when I needed to shave, I had to come back to the bedroom to use the mirror. 4. It appeared the whole guest house has only one kettle and hence if you needed what water, you needed to request for the kettle. Worst still the bedroom did not have the socket for the kettle's plug and hence had to go back to the reception to heat the water. 5. Although the guest house is advertised as having a kitchen, this was in an outhouse and you have to leave the main guest house to use the kitchen. Worst is that the kitchen was not ready when we arrived and it is not well kitted, and in my opinion should not be advertised as a guest house with a kitchen. 6. Finally, the guest house did not have a stanby generator and on one of the nights, the lights went off from @2am local timm till mid morning.

There are more than 20 rooms in total, the rooms are large and clean. Drinking water is provided. The landlord seems to live in the cross-yard next to it. The food is more general, okay, and hygienic.

酒店位置不錯，就在一座小山包的頂上，環境特別幽靜。一個大院子，裏面有游泳池，燒烤設施，酒吧等。房間也比較大，出門就是游泳池。