Posted on Oct 3, 2026|Superior Twin Room
kazu?This was a repeat stay for me. The hotel is about a 10-minute walk from Bath Station.
The room was very clean and comfortable. It was a bit of a shame that I happened to get a room with a small window, but the room was quiet at night, and I slept very well.
Upon check-in, I received a freshly baked cookie. It was a welcome treat after a tiring journey. Last time they ran out, so I was lucky this time.
Inside the room, there was tea, a coffee maker, and cookies.
The breakfast buffet offered a wide variety of choices, and I had trouble deciding what to eat. It was delicious and a great way to start the morning. The staff were also friendly and pleasant.
The Roman Baths and the city center are within walking distance from the hotel. There's also a supermarket next door, which is convenient. Attractions like The Circus are about a 20-minute walk, but it's easily walkable.
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Price per night from:€91
Posted on Jul 1, 2026
CarrieC422Enjoyed the stay. I came here with two friends and I stayed in a room by myself. Spacious and clean room even tho some touch up in the bathroom would be nice.
Very friendly staff from the moment we checked in till we checked out. Lovely spa facilities. Beautiful hotel. Safe area as we walked to the city centre and back at different times. Quiet but safe.
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Price per night from:€119
Posted on Jun 26, 2026|Queen Room
Summerwinter .KThe location was amazing and easy by walking in town, meet the hotel standards on cleanliness, service and location. staff is very friendly with smile especially on the breakfast time, they are really helpful.
However I have booked for 2 nights with the city view queen bed room, but It’s no city view at all.
Also, this room is on the upper ground floor and nearby the storage cleaning room is not the good idea for customer especially on the early morning time. The problem is the room always has a terrible noise all the time which make me terrible and can’t sleep well when I am being on the room. I have requested the room which away from elevators and good view before booking but not get anything at all.
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Price per night from:€82
Posted on Dec 2, 2025
Guest User
We booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.
When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.
We then had some lunch in the spa cafe. Food was ok. Service was terrible.
We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.
We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.
We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.
We skipped breakfast that we paid for on the second day.
We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.
Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.
I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.
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Price per night from:€74
Posted on Nov 24, 2025|1 Double Bed, Non-Smoking, Small Room
Richard JG FieldThis is a splendid Hotel and Spa set in the Somerset countryside near Winscombe. The Pool and Spa Facilities are very good indeed. There is a small sauna and a steam room that can comfortably allow 6 occupants.
The Gym facilities are excellent and extensive. The Pool looks great though I didn't swim on this occasion. All the staff speak good English.The Bar is very comfortable with plush sofas in the Lounge area. I didn't dine, but the Dining area is large and looks comfortable. The outside area gives a beautiful view of the landscape and Brent Knoll.
Nit Picks... Check in is strictly at 3pm and not before so there might be queues at that time. The corridors are confusing and first time guests might get lost. In the bathroom the Shower gel and Shampoo dispenser are in small bottles fixed to the wall by the shower and pressing once dispenses only a tiny amount. The service at the Spa was not quite right on the first night and very little was explained. It was better in the morning. My room was small, but very clean. The TV remote needed a very firm press to change channels of volume, but you get the hang of it eventually. I will stay again.
The room rate by Trip com was amazingly good and better than any other Online provider. Well done Trip com.
Below a picture of the landscape from the road below the hotel.
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Price per night from:€48
Posted on Sep 22, 2026|Family Room
Guest User
A very pleasant stay in Bath, with a great location and excellent staff who made the experience even more enjoyable.
The hotel is well located, making it very convenient to explore Bath on foot. Many of the city's main attractions, restaurants, cafés and shopping areas are within easy walking distance, which is especially useful when you are visiting for the first time and want to make the most of your time here.
The hotel itself is modern, comfortable and well maintained. It offers a nice balance between being a relaxing place to stay and having everything you need for a city break.
What really stood out was the great service from the staff. Everyone we encountered was friendly, welcoming and professional, making us feel well taken care of throughout our stay. It is always nice when the team genuinely makes an effort to ensure guests have a pleasant experience, rather than simply going through the motions.
The combination of a comfortable hotel, convenient location and great hospitality made our stay in Bath very enjoyable.
Overall, a good hotel with a great team and an excellent location. A very pleasant experience, and definitely somewhere I would happily consider staying again on my next visit to Bath.
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Price per night from:€98
Posted on Mar 18, 2026
Rosie Cawthorne
I love Charlton house, it was really quirky. The way it has been styled is really unusual. It makes you feel like you're in a bit of a fantasy world with the little corridors and quirky little nooks and crannies. For me it fit the bill, it did the job that I needed but I understand for those people that do not get it on an offer and pay a lot of money to stay there I understand how they might say that it's a bit dirty a bit tired a bit grubby and needs a bit of TLC. There seemed to be one very sweet man that was running around doing pretty much everything and the rest of the staff were hidden behind doors or just not there. I'm not sure. There were staff present in the spa and they were lovely and helpful and kind. My little room was gorgeous and cute and cozy, and clean enough although tatty in places. For me I really had a nice day and I would definitely come back. The breakfast was extremely basic but I didn't have extremely high expectations, and I'm not really a breakfast person, so again it may not make the tick box for others but it did the job for me. Thank you Charlton house.
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Price per night from:€146
Posted on Jul 27, 2025|Classic Room
Guest UserLocated on a hill top outside the Bath city, the hotel provides what we needed for one night's stay. The only shirtcoming is we had to drive into the city for dinner as we wanted something different from what the hotel restaurant provided. Apart from the location, we were happy with our stay.
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Price per night from:€125
Posted on Jul 31, 2025
Guest User
Competent hotel with comfortable bed and good shower. Nice bar, didn’t try the food.
Not happy to pay £10 for parking, but not knowing the town gave us little choice.
Location is generally not good because the town of Bridgewater is really pretty dire. Would not return for that reason.
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Price per night from:€69
Posted on Aug 8, 2024|Classic Room
Guest UserThe waiting area for check-in is very British and beautiful. We booked a classic room, which requires us to walk through the main building, pass the garden, and come to the second floor of a stable. The room is clean and the toilet is relatively large. But the location is a bit disappointing. The high price and high positioning of the hotel make us automatically assume that the view of the room will be particularly good, overlooking the city of Bath. The actual situation is disappointing. Looking out is the street view on the other side, and I dare not open the window. The pure British white old man helps you carry the luggage, making you feel embarrassed not to tip. The restaurant is very delicious, and the cauliflower is especially delicious. In this place, you have to keep communicating and making requests. They can do better.
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Price per night from:€394