With a stay at Trembesi Hotel in South Tangerang (Bumi Serpong Damai), you'll be steps from TerasKota and Ocean Park. This spa hotel is 2.1 mi (3.3 km) from The Breeze Shopping Center and 2.4 mi (3.9 km) from ITC BSD.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 indoor pools and a fitness center. This Art Deco hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:00 AM to 9:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Make yourself at home in one of the 252 guestrooms, featuring kitchenettes. 43-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
"The hotel facilities are decent, but the service attitude is problematic.
When we checked into our rooms, we had an extra one. We wanted to check out of one room early, but they wouldn't allow it, which was understandable since it was pre-paid during booking. However, the hotel staff were extremely rigid and unhelpful, which is quite uncommon for hotels here. Ctrip (the booking platform) was excellent, trying to coordinate several times to help, but the hotel just kept saying there was nothing they could do.
I confirmed with the front desk multiple times that we had a free laundry credit of 200,000 IDR. After repeated confirmations, at checkout, they said it was 200,000 IDR for one *bag* of laundry. They kept insisting that's what they had said all along, which was speechless.
Towels weren't replaced promptly, and the bathmat hadn't been changed once in the five days since check-in.
The laundry bag provided was stained with something, so I didn't dare to use it.
The breakfast variety was mediocre, not much that suited our taste, and no chopsticks were provided."