A good base if you have transit or early morning flight to catch out of Terminal 3 of Jakarta Airport. Please be aware that there are 2 Anara Hotels, 1 is slightly the older one located attached & near to International Departure called simply Anara & this one, a newer one (opened in 2025) called Grand Anara (near domestic departure). Grand Anara iş slightly cheaper & has a pool. Despite its location closer to Domestic flight area but as it is in the same terminal with international departure. We stayed there to catch an early morning flight to Japan. Room is quite spacious, very comfy bed & good shower as well. We did not try their Restaurant as there are plenty of restaurants at the Terminal 3 building just a short walk away. Will definitely stay there again for transit or early flight.
I stayed here as a solo traveler and was really impressed. The staff were friendly and helpful, making me feel welcome from the start. My room was clean, spacious, and had a balcony with a beautiful view. I love that all rooms are non-smoking. The Wi-Fi was fast, and the smart TV let me watch Netflix and YouTube with ease. The location is also great, close to the BSD area. Highly recommended for a comfortable and convenient stay!
Had an international flight the next morning, and there was an hourly shuttle service to the airport. I booked a lake-view room, but all I could see was a really, really big tree. And because it was raining, I couldn't enjoy any lake view at all. There was a distinct damp, mildewy smell in the hallway, but the room itself was okay. The air conditioner blew directly onto the bed, though. It's close to the airport, so there was some airplane noise, but it wasn't enough to disturb my sleep. Breakfast started at 6 AM, and the hotel even prepared a breakfast to-go for us since we were catching the 6 AM shuttle to the airport. The service attitude was quite good overall.
I've stayed at this hotel several times for business trips. The restaurant is right outside a large plaza, offering many convenient dining options, and the environment is quite good. There's also an outdoor swimming pool. For breakfast, I personally feel it's more geared towards locals; I usually go for rice noodles, toast, vegetables, and some fried items. It gets extremely busy on Saturdays and Sundays.
The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment I checked in. The room was clean, and the view of the city from it was splendid. The breakfast spread was also quite tasty. I will certainly return during my next visit!”
It’s a basic hotel if you are traveler or waiting for your flight. They don’t have much facilities and the restaurant is open only for breakfast and they don’t have spa.
The room was simply gorgeous. To be fair, the entire hotel looks well designed and maintained. The bed is so soft that we overslept everyday 😂😂The couch by the window is a nice touch to watch the views outside. We were blessed with beautiful sunsets while we were there.
Food:
The breakfast buffet includes western and Indonesian cuisine. I actually preferred the fruits prepared at dinner than breakfast. You can choose to eat at the restaurant on the 6th floor or ground floor, both serve the same meals at the same time. The prices are a bit steep but totally worth the taste. There is an ice cream bar on the ground floor😋😋😋
Amenities:
There’s a pool and jacuzzi on the 16th floor. The jacuzzi is large enough for a group of about 6 friends to comfortably sit in there. We had massages while we were there, quite an average experience. What was supposed to be a 90-minute experience was greatly shortened with no explanation. The facial was below average and should be cut out of the treatment if there are no individuals trained to provide the service. The massage rooms look spectacular with a private shower and bath. Perhaps include some aromatic elements to elevate the experience.
bagus cove, harga permalam 500ribuan, sdh free parking, wifi , gym,kolam renang.
Downstairs is a fragrant carstenz mall, comfortable and not crowded. Suitable for those who like quiet and gather with friends.
no breakfast. but you can buy coffee or bread at indomaret at ba*****t mall
Or eat at the foodcourt mall.
Service was great all around, location cannot be beat if you have an event at ICE, literally just a stone’s throw away, very convenient if you’re in Jakarta for that purpose. Room cleanliness can be improved though, there was a smell of undried laundry and even had a bug visitor one night!! But location really cannot be beat, that convenience alone was worth staying there. Shuttle service available to nearby mall as well!
I had a wonderful stay at Fairfield by Marriott Jakarta Soekarno-Hatta Airport. The room was exceptionally clean, and the bed was incredibly comfortable, providing a great night’s rest after a long day of travel. Breakfast was another highlight — a good selection of tasty dishes, fresh options, and warm service to start the morning right. I also appreciated the well-equipped gym, which had everything I needed for a proper workout. The hotel’s overall atmosphere felt modern, neat, and welcoming. With its convenient location near the airport and consistently high standards, this property is definitely a great choice for travellers.
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GGuest UserWe enjoyed our stay at Double Tree Bintaro, the location was perfect for our trip , the mall connected to the hotel was very convenient. Hotel staff are all very attentive and friendly from front desk staff , restaurant staff and concierge staff . The size of the room was spacious and the rooms were clean and new . Breakfast was great with many selection of Indonesian food and western food. Everyday the restaurant staff offer special dish from the chef to hotel guest which makes us feel very special.Swimming pool was great too, nice to swim while relaxing at the hotel. We will come back to this hotel because of a great hospitality and great location.Thank you Double Tree Hotel .
KKenneth kylbriStaying at the Aryaduta Lippo Village is a wonderful experience, truly feeling like a resort-like escape right in the city. The incredibly lush and expansive tropical gardens are immediately striking, creating a genuine urban oasis. A clear highlight is the massive lagoon-style swimming pool, a perfect spot for relaxation that reinforces the hotel's serene, family friendly atmosphere. The staff are exceptionally friendly and genuinely helpful, making the entire visit pleasant and welcoming. While the hotel has a classic charm, it is very well-maintained with all the modern comforts needed for a comfortable stay. The location is fantastic, offering the convenience of being within easy walking distance to the supermall and various restaurants. This hotel comes highly recommended for anyone seeking a peaceful getaway without leaving the city conveniences behind.
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
GGuest UserService was great all around, location cannot be beat if you have an event at ICE, literally just a stone’s throw away, very convenient if you’re in Jakarta for that purpose. Room cleanliness can be improved though, there was a smell of undried laundry and even had a bug visitor one night!! But location really cannot be beat, that convenience alone was worth staying there. Shuttle service available to nearby mall as well!
AAnonymous UserLocation: 15-min car ride to airport. Free shuttle service provided by the hotel at 1.5-hour interval. No other business or eateries around the hotel.
Amenities: Basic toiletries provided. Only multipurpose soap is available as hair, conditioner and body shower.
- No room slipper provided.
- No bottled drinking water provided but you could refill at the water dispenser along corridor.
- No facial tissue available in the room.
Room: Size is sufficient for solo or two travellers.
I was unfortunate to get corner room directly opposite the staff room. The staff got in and out throughout the night and I woke up to noises.
Room isn't bright enough for working.
GGuest UserLobby was nice but the room itself definitely has seen better days. The wastafel faucet almost off, it keep wriggling whenever you use it and there's something like black mold on the lining of it. The toilet paper holder completely broken. I was being careful making coffee because the table that hang by the wall was askew, if nothing done to it pretty sure it'll fall off soon.
Also there's no chair available so I had to drink by the bed.
The staffs were nice though. It was short visit so it's okay-ish for airport hotel but it'll be nice to see some improvement
KkkmlcI had a wonderful stay at Fairfield by Marriott Jakarta Soekarno-Hatta Airport. The room was exceptionally clean, and the bed was incredibly comfortable, providing a great night’s rest after a long day of travel. Breakfast was another highlight — a good selection of tasty dishes, fresh options, and warm service to start the morning right. I also appreciated the well-equipped gym, which had everything I needed for a proper workout. The hotel’s overall atmosphere felt modern, neat, and welcoming. With its convenient location near the airport and consistently high standards, this property is definitely a great choice for travellers.
GGuest UserThe room was simply gorgeous. To be fair, the entire hotel looks well designed and maintained. The bed is so soft that we overslept everyday 😂😂The couch by the window is a nice touch to watch the views outside. We were blessed with beautiful sunsets while we were there.
Food:
The breakfast buffet includes western and Indonesian cuisine. I actually preferred the fruits prepared at dinner than breakfast. You can choose to eat at the restaurant on the 6th floor or ground floor, both serve the same meals at the same time. The prices are a bit steep but totally worth the taste. There is an ice cream bar on the ground floor😋😋😋
Amenities:
There’s a pool and jacuzzi on the 16th floor. The jacuzzi is large enough for a group of about 6 friends to comfortably sit in there. We had massages while we were there, quite an average experience. What was supposed to be a 90-minute experience was greatly shortened with no explanation. The facial was below average and should be cut out of the treatment if there are no individuals trained to provide the service. The massage rooms look spectacular with a private shower and bath. Perhaps include some aromatic elements to elevate the experience.
HHerry_GunadiWe stayed at Episode Hotel Gading Serpong as a family with three kids, and it turned out to be a wonderful experience. From the moment we arrived, the staff were warm and welcoming, making check-in smooth and stress-free, which is always appreciated when traveling with children.
The rooms are spacious, clean, and very comfortable. With three kids, space is always a concern, but the layout made it easy for all of us to rest well. The beds were cozy, and the bathroom was modern and well-maintained.
One of the highlights was the breakfast buffet—lots of variety, from local dishes to kid-friendly options like pastries, cereals, and fresh fruits. Our kids especially enjoyed it, and it made mornings so much easier.
The swimming pool was another favorite spot for the children, while we as parents appreciated the relaxing atmosphere of the hotel’s facilities and nearby conveniences like shopping and dining options.
Overall, Episode Hotel Gading Serpong is a great choice for families. It combines comfort, convenience, and thoughtful service, making our stay both relaxing and enjoyable. We would happily come back on our next family trip.
JJoan Haase⭐️⭐️⭐️⭐️⭐️ (5/5)
My family (4 people) stayed at Grand Zuri BSD City from 8 to 9 July 2025, during the major flood in South Tangerang. We arrived well past midnight, completely exhausted from the situation, but the reception staff was incredibly helpful and accommodating. The check-in process was smooth and fast, even at that late hour, with no issues whatsoever — something we deeply appreciated.
The room was spacious, comfortable, clean, and neat. All in-room facilities were in excellent condition, including complete amenities and reliable Wi-Fi. Despite the difficult circumstances outside, we felt safe and well taken care of inside the hotel.
We also enjoyed the breakfast, which offered a wide variety of delicious options — a great way to start the day. Throughout the stay, the friendly and professional staff made sure we felt supported, which really made our short stay memorable during those challenging two days.
I would highly recommend Grand Zuri BSD City to my friends, family, and acquaintances — not only for the quality of the hotel but especially for the exceptional hospitality and service in times of need.
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