Hotels With Airport pickup service in Canton of the Grisons, Switzerland

We chose this hotel as we were trying to stick to a budget, and this fitted in nicely. Slightly worried that the accommodation is made for a budget traveller as we like to splash out on our hotels……however we needn’t have worried! Sure enough, this is no 5* hotel however it is located extremely conveniently in the old town right next to all the things you would want to visit…..with excellent views of the snow capped Alps. The reception team were courteous, gave us all the sufficient information we needed and allowed us to store our luggage whilst we waited for our room to be ready. Once in the room, it was actually very large with two single beds next to each other. Crisp white sheets and a softer than I would have liked mattress, but comfortable nonetheless. Plenty of storage space, little biscuits placed on our pillows and plenty of warm heat coming from the radiators. Separate bathroom which had plenty of hot water, not the strongest of pressure coming out but adequate. The reception team are on hand until 2200pm, but they give you a key to access the hotel once they lock the doors. The room was pretty sound proof, but you could hear others guests in the hallway which wasn’t really bothersome. The lift is very small but fitted two people in plus luggage, but there are stairs up to reception so that part isn’t very accessible if you can’t do stairs. The hotel is only 7 minute walk to the train station which was super convenient for catching our 0828am Bernina Express train! Overall a very nice stay! One word of warning - check your booking includes en-suite bathroom, not all rooms have en-suite.

This is my solo trip and my first time to stay in a hostel. The hostel is clean. Shuttle bus available in every 15-20min to the doorstep. I am lucky to stay at dorm on my own because no roomate. The shared toilet just right opposite my room. Toilets are clean. Self service buffet breakfast has variety choice of cheese, oat etc. There are coffee machine and hot chocolate available for the breakfast period. Great experience!!

A very lovely hotel in chur. Nice hotel, our room was mountain view, room spacious, hotel connected to shopping mall. The receptionist lady was very friendly and kind too. Wish we had more time to stay longer in chur and this hotel. Lovely city with lovely people. Will be glad to come back to this hotel on our bext visit to Chur.

The hotel is good located. Near by a bus station. Hotel is new and modern, however we have seen a lot of things which needs to be repaired. Parking is expensive with 24 euros per day. Smell in our room was terrible on arrival. Until I noticed that in the shower the cleaner removed the water outlet so that the bad smell could come in. Only one of the restaurants was open and not much of selection is possible. I would not recommend the restaurant. Waiter said to my daughter that the spaghetti from kids menu is too small and he will make it bigger, then charged 28 euros instead of 18. The Spaghetti was tooooo Al dente. Most of the waiters are unfriendly and let us not feel welcomed. Overall: we will not book this hotel again. My friend got a handicapped room even he booked the higher category. It seems they had no other room but they did not tell him during checkin. When he asked later they offered another room after 2 days. We complained that we don't like the room but they said many people like it.. Hey, hotel management, when somebody pays so much for a hotel who is not handicapped he don't like a shower curtain instead of nice glass walls, he don't need open space concept cabinets, he needs normal cabinets with doors, he may like to sit on the sofa.. But there was no sofa. Heating? Not on by purpose. Only when we complained they turned the heater on after 1 day. Instead they provided mobile heater . We talked to other guests who had the same issue. 5* hotel? The pool temperature was way too low. The noise there unacceptable due to the design which is simple painted concrete walls. Spa are is 3 star only. Nothing which let you stay there for long. Breakfast was quite good we enjoyed this the most. To leave the hotel everybody is using the way over the ski room...terrible layout. The layout is not well planned.

Positive: Nice room, good facilities, beautiful SPA area (that`s why gave at least some Points) Negative: Half board dinner was really poor, something you can buy in a grocery (e.g. smoked trout with toast, tomato soup from can) and cheesecake was totally unenjoyable (worst cheesecake in my life). Actually we would be happier if cheese cake would be grocery store quality. Moreover, staff was new and the manager pointed out on their mistakes less than 2 m from our table, so we could hear everything. Very unprofessional from restaurant manager! SPA: SPA was open till 21:00. At 20:00 no staff was presented. Probably due to lack of personnel: there were no glasses for water (there were no glasses when I come and there were no glasses when I left 30 min later), floors were wet. There were people walking in street clothes and shoes along the sauna, looking thought the glass wall inside of sauna. People were just lost as there were no-one who could guide them. However, for someone who was at the same time in sauna it was very unpleasant. After complaining about the situation at reception desk, again situation was not treated professionally, far away from 5-start hotel level. The service level was very cheap and poor!!!

Lucky we booked the Hauser. It is in the middle of town area with the best and most popular restaurant of its own in town. We got a balcony room with stunning view of town and mountain. Room is spacious and basic with every amenities you need. The efficient free shuttle back to train station was bonus. The staff helping the arrangement were all super friendly and helpful. We also enjoyed our breakfast. What's more you can expect from St Moritz?

A clean and basic hotel. Which is quite easy to reach from the train station via a very efficient bus/tram ( runs every 10 minutes, catch the red one to get to the old town/station). The man on reception was exceptionally friendly and helpful. Gave us our welcome drinks. Sadly the only food on offer was frozen pizza ( not his fault) so we ended up having Maccas next door which is not my favourite food. I am sure there were other nearby choices but it was getting late and this was a stop between 2 big train journeys so we didn't want to go far. Comfortable bed and good shower. Large balcony with views to the mountains behind the hotel. Quiet. Very weird that there was only 1 power point! In this day and age that is very poor as everything you use needs charging. If there was another power point it was impossible to find. Breakfast had a reasonable range of choices.

We stayed there over new year's for a ski vacation and head a very mixed experience. One thing to keep in mind that this is large, family-oriented property. Where the place false short is the lack of any guest experience, especially given the high rates. You walk in and they hand you the keys, and thats pretty much it. Very little follow up on inquiries and practically no help (where to eat, ski, rent, store skis - all the basics). All our requests went unanswered (usually with a boiler plate email response written by an intern). No phones in the room so any inquiry requires a trip to the front desk where there is a large of group in line or it is unstaffed. We wanted some help planning NYE but no one really cared to help but they still charged us for their in-house party (which we were told was sold out) which they eventually removed. No big deal but it the lack of attention/ care that made our stay not great. Location: decent but its a solid walk down/ uphill with skis. Rooms: on the small side, especially for a ski holiday. Breakfast buffet is a large cafeteria style hall - no one really there to assist. Not a particularly nice experience. Customer service: very poor to non-existent. I would not stay there again. Did the job for a last minute holiday but totally unmemorable.

Location is superb, only 2 min walk from Chur train station. It is also centrally located in the happening district of Chur, walking distance to many shops, restaurants and attractions in the old town. My room was huge, with a bathtub, separate shower and 2 washing sinks in the bathroom. I love the bathtub so much as it provided me the soak needed after a full busy day out. I also love the good quality toiletry provided. Beds are very comfortable, well rested after my 2-night stay in hotel. Breakfast was decent, nothing much to shout about. During checkout, some chocolate bars were given as token of appreciation, which was a good personal touch.

Central and yet surprisingly quiet hotel. (South room). Everything is within walking distance in the immediate vicinity: mountain railways, sports shops, hairdresser, bakery, grocery store and 8 restaurants for every taste. Beautiful, clean wellness facility. Reservation and check-in quick and easy. Helpful and friendly people everywhere in the hotel. Downer. As a long-time guest (around 80 stays in summer, autumn and winter since 1995) you feel the interaction is cool. All but two of the familiar faces in the reception and restaurant have disappeared. The Rocksresort turned the whole thing into a huge operation, which works well, but you no longer feel at home. In my opinion, hotel guests should be treated more personally than guests in the resort's dozens of apartments. The price is quite a bit higher. The way it works now is like at IBIS or other business hotels. And this: the parking space in the underground car park costs a princely 20 francs per night. Once when I wanted to drive back in from a trip, they said the parking garage was full. After a discussion with the parking attendant, I was let in and, after a long search, I was able to park my car in a damp and dark corner on the lowest floor. Reported this to reception. Was accepted. Reaction zero. A pity.

This is my solo trip and my first time to stay in a hostel. The hostel is clean. Shuttle bus available in every 15-20min to the doorstep. I am lucky to stay at dorm on my own because no roomate. The shared toilet just right opposite my room. Toilets are clean. Self service buffet breakfast has variety choice of cheese, oat etc. There are coffee machine and hot chocolate available for the breakfast period. Great experience!!

Lucky we booked the Hauser. It is in the middle of town area with the best and most popular restaurant of its own in town. We got a balcony room with stunning view of town and mountain. Room is spacious and basic with every amenities you need. The efficient free shuttle back to train station was bonus. The staff helping the arrangement were all super friendly and helpful. We also enjoyed our breakfast. What's more you can expect from St Moritz?

Clean, classical hotel, restaurant breakfast can see the morning of Lake St Moritz, beautiful, rich cheese variety, is the most variety of this trip, the waiter is very friendly, there is a beautiful woman at the front desk English is very fast, but help open the red wine is crisp and sharp, the other is very friendly

The room is very big and has no view. . There is a free ticket to go to the nearby public swimming pool, swimming, hot spring, fitness, spa, do not go to the mixed gender spa on the third floor, you must be naked. . We just went. . Very embarrassing, the hot spring pool is beautiful. . The open-air'just can't take pictures, the Italian restaurant downstairs is delicious! The buffet restaurant is average, but the prices are very good for St. Moritz

The walls are thick and there is no sound in the next room at all, and the restaurant next door is so I heard a little music, but I don't care. It was hard to get off the bus from the station and get to this hotel because the slope was hard in San Moritz. Since Google Maps taught me the road with stairs, it is difficult to climb from the stop, so I think it is better to use the sidewalk along the road. It is relatively beautiful if the hotel has been renewed. I'm a little wondering who's the hobby of the interior of the wall?

This room is similar to a small suite, located in the wing building. The rooms in the main building should be better. The room is not big, old-fashioned and ordinary, and the electric blanket is a bit old, but clean. The water pipes in the room are filled with mountain spring water, which is delicious for making tea and makes your skin smooth after bathing. The hotel lobby is so beautiful, and the stairs and the wide corridors on the guest room level are all old-fashioned and elegant. Picture 8 is the chef's recommended dish in the hotel restaurant. The ingredients and seasoning are a level higher than those in the restaurants near the hotel. There are several restaurants under the hotel within a 5-7 minute walk. I only tried the Japanese food, which was good, and the tempura shrimp was large and fresh.

I found this hotel to be exquisite and charming in very way. There was a nice view of the lake from my window. It seemed every detail had been thought of and everything was very comfortable and beautifully decorated. Breakfast was excellent and abundant. I felt very welcomed and well cared for throughout my stay. Excellent Hotel in every way!! Thank you!!

Very convenient location with bus ride to different parts of town. Has hotel car for free to take you from and to station. Lovely ski lodge theme room. Very nice hearing. Breakfast was standard, could see it snowing outside

We stayed here for 4 nights to visit the Junior World Championships Skeleton. This hotel will end in our top 3 best hotels we have stayed in! The service is close to perfection especially the concierge desk, everything is possible. Together with beautiful weather we had such a nice days. The only small remark was that the breakfast team had some troubles delivering what we ordered, every day a small surprise with something we certainly didn’t order. Overall next time we have to come in summer to explore the area again.

We had a pleasant surprise with an upgrade to a bigger room from our booking as it is our wedding anniversary. Room was decorated beautifully. Hotel also offered complimentary pick up and drop off service from/to the train station. Minibar is complimentary with beer, coke, lemonade, soda, peanuts and chocolates. Free cable car passes were also provided. Very heart warming stay.

We chose this hotel as we were trying to stick to a budget, and this fitted in nicely. Slightly worried that the accommodation is made for a budget traveller as we like to splash out on our hotels……however we needn’t have worried! Sure enough, this is no 5* hotel however it is located extremely conveniently in the old town right next to all the things you would want to visit…..with excellent views of the snow capped Alps. The reception team were courteous, gave us all the sufficient information we needed and allowed us to store our luggage whilst we waited for our room to be ready. Once in the room, it was actually very large with two single beds next to each other. Crisp white sheets and a softer than I would have liked mattress, but comfortable nonetheless. Plenty of storage space, little biscuits placed on our pillows and plenty of warm heat coming from the radiators. Separate bathroom which had plenty of hot water, not the strongest of pressure coming out but adequate. The reception team are on hand until 2200pm, but they give you a key to access the hotel once they lock the doors. The room was pretty sound proof, but you could hear others guests in the hallway which wasn’t really bothersome. The lift is very small but fitted two people in plus luggage, but there are stairs up to reception so that part isn’t very accessible if you can’t do stairs. The hotel is only 7 minute walk to the train station which was super convenient for catching our 0828am Bernina Express train! Overall a very nice stay! One word of warning - check your booking includes en-suite bathroom, not all rooms have en-suite.

A very lovely hotel in chur. Nice hotel, our room was mountain view, room spacious, hotel connected to shopping mall. The receptionist lady was very friendly and kind too. Wish we had more time to stay longer in chur and this hotel. Lovely city with lovely people. Will be glad to come back to this hotel on our bext visit to Chur.

A clean and basic hotel. Which is quite easy to reach from the train station via a very efficient bus/tram ( runs every 10 minutes, catch the red one to get to the old town/station). The man on reception was exceptionally friendly and helpful. Gave us our welcome drinks. Sadly the only food on offer was frozen pizza ( not his fault) so we ended up having Maccas next door which is not my favourite food. I am sure there were other nearby choices but it was getting late and this was a stop between 2 big train journeys so we didn't want to go far. Comfortable bed and good shower. Large balcony with views to the mountains behind the hotel. Quiet. Very weird that there was only 1 power point! In this day and age that is very poor as everything you use needs charging. If there was another power point it was impossible to find. Breakfast had a reasonable range of choices.

We stayed there over new year's for a ski vacation and head a very mixed experience. One thing to keep in mind that this is large, family-oriented property. Where the place false short is the lack of any guest experience, especially given the high rates. You walk in and they hand you the keys, and thats pretty much it. Very little follow up on inquiries and practically no help (where to eat, ski, rent, store skis - all the basics). All our requests went unanswered (usually with a boiler plate email response written by an intern). No phones in the room so any inquiry requires a trip to the front desk where there is a large of group in line or it is unstaffed. We wanted some help planning NYE but no one really cared to help but they still charged us for their in-house party (which we were told was sold out) which they eventually removed. No big deal but it the lack of attention/ care that made our stay not great. Location: decent but its a solid walk down/ uphill with skis. Rooms: on the small side, especially for a ski holiday. Breakfast buffet is a large cafeteria style hall - no one really there to assist. Not a particularly nice experience. Customer service: very poor to non-existent. I would not stay there again. Did the job for a last minute holiday but totally unmemorable.

Location is superb, only 2 min walk from Chur train station. It is also centrally located in the happening district of Chur, walking distance to many shops, restaurants and attractions in the old town. My room was huge, with a bathtub, separate shower and 2 washing sinks in the bathroom. I love the bathtub so much as it provided me the soak needed after a full busy day out. I also love the good quality toiletry provided. Beds are very comfortable, well rested after my 2-night stay in hotel. Breakfast was decent, nothing much to shout about. During checkout, some chocolate bars were given as token of appreciation, which was a good personal touch.

Great little hotel. Recently renovated with a lift (elevator) and fresh decor. Very comfortable rooms, great beds and bedding and excellent ensuite. Fairly quiet location even though in the heart of town and surrounded by old town sights. Hundreds of restaurants nearby. Good buffet breakfast of usual European variety. Helpful, friendly staff.Fridge and coffee maker in room (no cooking allowed). Overall great experience. Would definitely stay again and highly recommend.

Very welcoming hotel

While this hotel was acceptable with no deal breakers, I don’t believe it deserves a 4 star rating. Perhaps this was given due to its history and Michelin rated restaurants. Had it been rated a 3 star, I might have given it a better review. The good - staff were courteous and helpful. The hotel was an easy walk from the train station and well located in the historic center near shops and restaurants. The mediocre - the rooms, clean and sizable if you paid for it, but in no way special. The breakfast was perfectly acceptable with variety, but again, nothing special (croissants were fresh and delicious). The bad - while the hotel was generally clean, the carpet on the public stairs was kind of disgusting. No A/C anywhere. In July this could be a problem for some. The nights were quite pleasant and you could leave your window open if you don’t mind the noise. They do provide you with a floor fan, which was great for us Americans used to AC.

I travelled as part of a group a few months ago. We were extremely impressed with the hotel and the friendly staff. The rooms were clean and well presented. The staff were always very attentive. In particular there was a cleaner with dark curly hair (a Portuguese or Spanish lady?) she was extremely polite and very welcoming.

My family and I had a truly spectacular visit to Tschuggen Grand. The interior feels a bit outdated but the room was clean and spacious. Very comfortable. And what really stands out is the service. EVERY staff member with whom we came in contact was outstanding. So courteous and willing to go out of their way to be helpful. A special shout out to a few team members: Maria who serviced our room was so kind and helpful. And Lucas from the kids club was so kind to both my children. They are already saying that they miss him. A small note that this was the cleanest kids club I've ever experienced in my life. And be sure to visit the pool and spa - both are so so good. The only dip in our experience was a dinner in the Basement - the Swiss restaurant. The service was lacking enthusiasm and several items we ordered came out incorrect and we had to send them back.

We chose this hotel as we were trying to stick to a budget, and this fitted in nicely. Slightly worried that the accommodation is made for a budget traveller as we like to splash out on our hotels……however we needn’t have worried! Sure enough, this is no 5* hotel however it is located extremely conveniently in the old town right next to all the things you would want to visit…..with excellent views of the snow capped Alps. The reception team were courteous, gave us all the sufficient information we needed and allowed us to store our luggage whilst we waited for our room to be ready. Once in the room, it was actually very large with two single beds next to each other. Crisp white sheets and a softer than I would have liked mattress, but comfortable nonetheless. Plenty of storage space, little biscuits placed on our pillows and plenty of warm heat coming from the radiators. Separate bathroom which had plenty of hot water, not the strongest of pressure coming out but adequate. The reception team are on hand until 2200pm, but they give you a key to access the hotel once they lock the doors. The room was pretty sound proof, but you could hear others guests in the hallway which wasn’t really bothersome. The lift is very small but fitted two people in plus luggage, but there are stairs up to reception so that part isn’t very accessible if you can’t do stairs. The hotel is only 7 minute walk to the train station which was super convenient for catching our 0828am Bernina Express train! Overall a very nice stay! One word of warning - check your booking includes en-suite bathroom, not all rooms have en-suite.

A very lovely hotel in chur. Nice hotel, our room was mountain view, room spacious, hotel connected to shopping mall. The receptionist lady was very friendly and kind too. Wish we had more time to stay longer in chur and this hotel. Lovely city with lovely people. Will be glad to come back to this hotel on our bext visit to Chur.

A clean and basic hotel. Which is quite easy to reach from the train station via a very efficient bus/tram ( runs every 10 minutes, catch the red one to get to the old town/station). The man on reception was exceptionally friendly and helpful. Gave us our welcome drinks. Sadly the only food on offer was frozen pizza ( not his fault) so we ended up having Maccas next door which is not my favourite food. I am sure there were other nearby choices but it was getting late and this was a stop between 2 big train journeys so we didn't want to go far. Comfortable bed and good shower. Large balcony with views to the mountains behind the hotel. Quiet. Very weird that there was only 1 power point! In this day and age that is very poor as everything you use needs charging. If there was another power point it was impossible to find. Breakfast had a reasonable range of choices.

Location is superb, only 2 min walk from Chur train station. It is also centrally located in the happening district of Chur, walking distance to many shops, restaurants and attractions in the old town. My room was huge, with a bathtub, separate shower and 2 washing sinks in the bathroom. I love the bathtub so much as it provided me the soak needed after a full busy day out. I also love the good quality toiletry provided. Beds are very comfortable, well rested after my 2-night stay in hotel. Breakfast was decent, nothing much to shout about. During checkout, some chocolate bars were given as token of appreciation, which was a good personal touch.

Great little hotel. Recently renovated with a lift (elevator) and fresh decor. Very comfortable rooms, great beds and bedding and excellent ensuite. Fairly quiet location even though in the heart of town and surrounded by old town sights. Hundreds of restaurants nearby. Good buffet breakfast of usual European variety. Helpful, friendly staff.Fridge and coffee maker in room (no cooking allowed). Overall great experience. Would definitely stay again and highly recommend.

While this hotel was acceptable with no deal breakers, I don’t believe it deserves a 4 star rating. Perhaps this was given due to its history and Michelin rated restaurants. Had it been rated a 3 star, I might have given it a better review. The good - staff were courteous and helpful. The hotel was an easy walk from the train station and well located in the historic center near shops and restaurants. The mediocre - the rooms, clean and sizable if you paid for it, but in no way special. The breakfast was perfectly acceptable with variety, but again, nothing special (croissants were fresh and delicious). The bad - while the hotel was generally clean, the carpet on the public stairs was kind of disgusting. No A/C anywhere. In July this could be a problem for some. The nights were quite pleasant and you could leave your window open if you don’t mind the noise. They do provide you with a floor fan, which was great for us Americans used to AC.

I travelled as part of a group a few months ago. We were extremely impressed with the hotel and the friendly staff. The rooms were clean and well presented. The staff were always very attentive. In particular there was a cleaner with dark curly hair (a Portuguese or Spanish lady?) she was extremely polite and very welcoming.