Hotels With Airport pickup service in Colima, Mexico

We drove to Manzanillo, Colima from Chapala, Jalisco this morning for a one-night romantic getaway, and reserved a Suite with a Jacuzzi tub. We called ahead to assure that our room had a Jacuzzi. The place was relatively deserted when we arrived, no one in the restaurant all afternoon ... and we were alone in the pool. The Jacuzzi was HUGE and took well over 90 minutes to fill (seemed wasteful of hot water). However, it did not work. We called down to front desk and requested a maintenance man. They first sent two guys around 8 pm, a young man and an older man who reeked of alcohol and staggered, and both left after about 20 minutes and not being able to start Jacuzzi. A second call to front desk brought the young man back, who worked enthusiastically for another 40 minutes, then left, saying he would return. After waiting 20 minutes with no return, a third call to front desk gal, Angie, had her send the older, drunk guy. He worked for another 15 minutes before giving up. Meanwhile, handfuls of Dirt were being forced out of the various jets, making the water unusable. I called to Angie again and reminded her we were there for one romantic evening with a Jacuzzi tub and since it was unusable, we were needing a partial refund. She said we needed to talk with Manager FELIPE LUNA at 8am. I asked her to leave Mr. Luna a message about our more than Two Hours of failed maintenance attempts on our Jacuzzi tonight. We felt it would be appropriate to have a refund of the difference between a Standard Room and this room with Jacuzzi (a difference of $1,303 MXN or $64.50 USD). Shortly thereafter Mr Luna called our room and, after repeating that we felt a partial refund was due, he offered us 'breakfast' in the morning, 'worth $20 USD'. I repeated that the difference in room rates would be appropriate ... and FELIPE LUNA lied and insisted the difference in room rates was $20 USD!! After reading other reviews about the poor quality of their restaurant, I'm glad we did not accept Mr Luna's ridiculous offer. This was a learning experience and we will definitely NOT return to this poorly maintained hotel. We plan frequent trips for a 60 member motorcycle club, and will cross this hotel off our list of beach destinations.

EXCELENTE SERVICIO EN GENERAL, LA ATENCIÓN DE TODO EL PERSONAL DE SERVICIO, EL EQUIPO DE ANIMADORES Y EL PERSONAL DE LIMPIEZA ES DE PRIMERA CALIDAD, 100% RECOMENDABLE, MUY BUENA COMIDA Y SHOWS TODO EL TIEMPO, ESPACIOS ADECUADOS Y TODOS LOS SERVICIOS DE EXCELENTE CALIDAD, UN ESPECIAL AGRADECIMIENTO A EL ANIMADOR RAMON, INCREÍBLE PERSONA.

A very good option to stay on the beach, clean and comfortable rooms, quite ample parking, the restaurant for breakfast excellent, the food not so much, it is not cheap but the dishes are well served and the treatment of the female staff in the morning is excellent , very cordial and attentive. It has some areas of opportunity, for example the air conditioning is at a fixed temperature, it cannot be regulated, which causes the room to become extremely cold after a while. But at the end of the day the stay is pleasant and very good. location.

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We were in a family to Manzanillo we stayed in one room my children, my husband and I. When we went to the bathroom I was covered and mentioned that until the next day they would check it out, so we were going to the reception bathroom for the night. The hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, When I'm going to deliver keys ask me how about your stay? I say bad where I can note my complaint and the lady answers me why? First the bathroom ... then the room ...a if the coach says he didn't do the toilet because his room had the card to not bother something that was not true they believed the coach and not us ....for what they lost us as customers I definitely do not recommend it ... hi

Es una excelente opción ya que tiene excelente servicio,limpieza y orden , mi estancia fue relajante por el ambiente y el personal muy agradable y detallista en saber mis necesidades y hacerme sentir lo más agusto posible

OK has what q needs, the wifi is only in the pool area

Very good experience

We drove to Manzanillo, Colima from Chapala, Jalisco this morning for a one-night romantic getaway, and reserved a Suite with a Jacuzzi tub. We called ahead to assure that our room had a Jacuzzi. The place was relatively deserted when we arrived, no one in the restaurant all afternoon ... and we were alone in the pool. The Jacuzzi was HUGE and took well over 90 minutes to fill (seemed wasteful of hot water). However, it did not work. We called down to front desk and requested a maintenance man. They first sent two guys around 8 pm, a young man and an older man who reeked of alcohol and staggered, and both left after about 20 minutes and not being able to start Jacuzzi. A second call to front desk brought the young man back, who worked enthusiastically for another 40 minutes, then left, saying he would return. After waiting 20 minutes with no return, a third call to front desk gal, Angie, had her send the older, drunk guy. He worked for another 15 minutes before giving up. Meanwhile, handfuls of Dirt were being forced out of the various jets, making the water unusable. I called to Angie again and reminded her we were there for one romantic evening with a Jacuzzi tub and since it was unusable, we were needing a partial refund. She said we needed to talk with Manager FELIPE LUNA at 8am. I asked her to leave Mr. Luna a message about our more than Two Hours of failed maintenance attempts on our Jacuzzi tonight. We felt it would be appropriate to have a refund of the difference between a Standard Room and this room with Jacuzzi (a difference of $1,303 MXN or $64.50 USD). Shortly thereafter Mr Luna called our room and, after repeating that we felt a partial refund was due, he offered us 'breakfast' in the morning, 'worth $20 USD'. I repeated that the difference in room rates would be appropriate ... and FELIPE LUNA lied and insisted the difference in room rates was $20 USD!! After reading other reviews about the poor quality of their restaurant, I'm glad we did not accept Mr Luna's ridiculous offer. This was a learning experience and we will definitely NOT return to this poorly maintained hotel. We plan frequent trips for a 60 member motorcycle club, and will cross this hotel off our list of beach destinations.

EXCELENTE SERVICIO EN GENERAL, LA ATENCIÓN DE TODO EL PERSONAL DE SERVICIO, EL EQUIPO DE ANIMADORES Y EL PERSONAL DE LIMPIEZA ES DE PRIMERA CALIDAD, 100% RECOMENDABLE, MUY BUENA COMIDA Y SHOWS TODO EL TIEMPO, ESPACIOS ADECUADOS Y TODOS LOS SERVICIOS DE EXCELENTE CALIDAD, UN ESPECIAL AGRADECIMIENTO A EL ANIMADOR RAMON, INCREÍBLE PERSONA.

A very good option to stay on the beach, clean and comfortable rooms, quite ample parking, the restaurant for breakfast excellent, the food not so much, it is not cheap but the dishes are well served and the treatment of the female staff in the morning is excellent , very cordial and attentive. It has some areas of opportunity, for example the air conditioning is at a fixed temperature, it cannot be regulated, which causes the room to become extremely cold after a while. But at the end of the day the stay is pleasant and very good. location.

We were in a family to Manzanillo we stayed in one room my children, my husband and I. When we went to the bathroom I was covered and mentioned that until the next day they would check it out, so we were going to the reception bathroom for the night. The hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, the hotel was very good, When I'm going to deliver keys ask me how about your stay? I say bad where I can note my complaint and the lady answers me why? First the bathroom ... then the room ...a if the coach says he didn't do the toilet because his room had the card to not bother something that was not true they believed the coach and not us ....for what they lost us as customers I definitely do not recommend it ... hi

OK has what q needs, the wifi is only in the pool area

Good value for money, just a few steps from the back door is the beach. The staff at the front desk and the aunt who disturbed me are very friendly. There is a convenience store at the door. I stayed here for several days and I am very satisfied👍🏻

Lovely hotel until night when very bright balcony lights go on for entire night! When I asked about it I was told to close my blind not what I like to do with an ocean front hotel. We will NOT return. Why pay for a view and the close your blinds????

Good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good, good,

Es una excelente opción ya que tiene excelente servicio,limpieza y orden , mi estancia fue relajante por el ambiente y el personal muy agradable y detallista en saber mis necesidades y hacerme sentir lo más agusto posible

Very good experience