Grand Hotel Alkmaar

Centrally located with convenient access to amenities, the accommodation provides spacious, comfortable rooms and diverse breakfast options. Guests appreciate the friendly, helpful staff and the cleanliness of the rooms.

It's location makes it ideal for the town shopping and attractions. We had a very comfortable stay. The rooms and their facilities were really good. All the members of staff we spoke to were friendly and helpful. We found the breakfast buffet to be good. We were staying as part of a group and the hotel arranged an evening meal for us and this was excellent.

My feelings about the Grand Hotel are a bit mixed: I spent two nights in a deluxe room. The room was rather small. According to their website, the deluxe rooms come with all amenities you could expect from a 4 star hotel. Further, they were advertised as having a shower. My room was rather small. The bed was the most uncomfortable I have slept in a long time. The mattress requires urgent replacement. The reading lights barely worked. Overall, the decor was cozy, which I like. But there was only one extra chair, and a tiny desk (my laptop barely fit on it). There was a senseo machine, but no pads. When I asked the next morning, I was told they didn't have any, the Senseos were going to be replaced by a different brand. I could get coffee in the breakfast room (all day). however, it is obviously a difference, if you are able to fix yourself some coffee when you wake up and get ready, or not. The TV was small (I don't mind), but in order to be able to switch channels, you had to hold up the remote very high up in the air. Whereas the room was very small, the bathroom was very large. However, even though it was large and modern, there was practically nothing in it. The hand wash basin was tiny - completely useless. There were absolutely no storage place, you couldn't put your toiletry bag anywhere. Further, the bath had no shower as advertised, but a tub. The tub itself was nice and huge - if you wanted one. As a shower, the tub failed - it was hard to climb in, slippery, and there was no shower curtain, so the bathroom got entirely wet and slippery when taking a shower. The internet mostly worked alright, but I had extended periods without wifi reception. The hotel breakfast was ok. No bad - but also nothing to write home about. The coffee was good, but I don't want to know what the scrambled eggs were made of... When I had breakfast, there was a group of 10 people, so it was extremely loud, which did not add to the experience. On my second morning, I had to leave early, and the hotel was so nice to provide me with a breakfast box, which was highly appreciated. Many thanks for that! The location of the hotel is brilliant, smack in the center of the city. 10 minute walk from the station, and just 3-4 minutes from the main sights (I was there for the cheese market, which was just down the road). I chose the hotel because of its location, and wasn't disappointed. The hotel staff was nice. But my room was far from meeting my expectations.