Grand Tien Shan Hotel
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1 room, 2 adults, 0 children
All properties in Almaty
Grand Tien Shan Hotel
No. 9 of 4-Star Select Hotels in Almaty
Bogenbai Batyr Street 115, Almaty, 050000, Kazakhstan
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Amenities
24-hour front desk
All amenities
Property Description
A stay at Grand Hotel Tien Shan places you in the heart of Almaty, within a 10-minute walk of 28 Panfilov Heroes Memorial Park and Zenkov Cathedral. This spa hotel is 0.5 mi (0.9 km) from Almaty Cathedral and 0.8 mi (1.3 km) from Nedelka Park.
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8.7/10
Excellent spa facilities, good breakfast, good location.
All 49 reviews
Surroundings
Metro: Almaly
(450m)
Metro: Zhibek Zholy
(980m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Superior Double Room
1 Double bed
Non-smoking
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Double Junior Suite (Full Double Bed)
1 Double bed
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1
Premium Twin Room
2 Single bed
Non-smoking
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2
Premium Double Room
1 King bed
Non-smoking
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3
Luxury Suite
Bedroom 1:1 King bed
Non-smoking
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4
Deluxe Double Room
1 Single bed or 1 Double bed
Non-smoking
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4
Standard Single Room
1 Single bed
Non-smoking
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Guest Reviews
8.7/10
Very Good
49 reviews
- Cleanliness9.2
- Amenities8.4
- Location8.9
- Service8.5
Average for similar properties in Almaty
Review summary
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Facilities: The hotel features excellent spa and wellness facilities, including a swimming pool and sauna, which are appreciated by visitors seeking relaxation. The rooms are noted for their cleanliness and classical decor, providing a comfortable stay.(based on 5 reviews)
Guest User
November 12, 2025
By mistake, I book the wrong day. A genuine mistake. Although it was clearly mentioned it was non-modifiable,, I still naively expected them to be kind enough to modify my booking date. They did not. So I paid but for one night without staying.
This is not about just the rules. This is about empathy, kindness and humanity. Consequently, the hotel failed big time. I wish them the best. In addition, I will not book through trip.com anymore also. It is partly their fault due to the fact that they are not able to convince the hotel that what they do is not abide by the morality overall.
Guest User
November 30, 2024
It is located centrally, enabling travellers to have easy assess to connecting public bus services, subways, walking distance to nearby eateries, restaurants, the famous Green Bazaar and the sceneic, spacious park that housed the famous Zenkov Cathedral!
All the staffs were amazing, from the frontline to the housekeeping and managers on duty. They communicated well, speak good English, and were extremely patient and helpful in answering my questions about the hotel facilities, going to certain places, etc.
Although the breakfast food selection is not much, it was still outstanding - the bread were fresh, the coffee selection is excellent, fresh cut fruits, and these were sufficient to fill my appetite during my stay for the breakfast!
I would definitely recommend travellers and visitors to Almaty to consider staying at the Grand Tien Shan hotel, its a "GRAND" feeling you wouldn't want to miss! Enjoy!
Dizzya
January 31, 2025
There is no kettle in the room 😜 all the rest is good enough.
Guest User
February 1, 2025
Excellent spa facilities, good breakfast, good location.
Gee Woo
July 24, 2023
Hotel receptionist were really professionals to help me any cases
Hotel was classic and beautiful
Ceiling was very high and rooms were clean and classical also like old Hollywood movie in good mood
Very quiet and convenient location to famous tour spots and fancy restaurants
I really enjoyed to stay here
Very relaxed and really appreciated
Guest User
May 11, 2025
Very good!
Guest User
December 26, 2023
The hotel location almost the center of Almaty.
Guest User
November 28, 2024
Отель не новый, но в номерах чисто. Завтрак достаточный, все основное есть. Расположение отеля очень удачное.
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Services & Amenities
Most popular business facilities
24-hour front desk
More Amenities
Parking
Parking
Front desk services
24-hour front desk
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
Opening hours[Mon - Sun] 06:00-10:30 Open
| Age | Fee |
|---|---|
Adult | Free |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2022
- Number of Rooms: 84
Phone:+7-2449611
A stay at Grand Hotel Tien Shan places you in the heart of Almaty, within a 10-minute walk of 28 Panfilov Heroes Memorial Park and Zenkov Cathedral. This spa hotel is 0.5 mi (0.9 km) from Almaty Cathedral and 0.8 mi (1.3 km) from Nedelka Park.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Restaurant Nauryz, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 78 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
For lunch or dinner, stop by Restaurant Nauryz, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Almaty? This hotel has 9555 square feet (888 square meters) of space consisting of a conference center and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Make yourself at home in one of the 78 guestrooms featuring minibars and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Frequently Asked Questions
What are the check-in and check-out times at Grand Tien Shan Hotel?
Check-in time at Grand Tien Shan Hotel starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Grand Tien Shan Hotel?
Are pets allowed at Grand Tien Shan Hotel?
No, pets are not allowed at Grand Tien Shan Hotel.Are pets allowed at Grand Tien Shan Hotel?
How much does it cost to stay at Grand Tien Shan Hotel?
Room prices at Grand Tien Shan Hotel vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Grand Tien Shan Hotel?
How to get to Grand Tien Shan Hotel from the nearest airport?
The nearest airport is Almaty International Airport, located about 26 mins from hotel by car (16.9 km) away.How to get to Grand Tien Shan Hotel from the nearest airport?
What’s the cancellation policy at Grand Tien Shan Hotel?
The cancellation policy at Grand Tien Shan Hotel depends on your room type and booking terms.What’s the cancellation policy at Grand Tien Shan Hotel?
Does Grand Tien Shan Hotel offer airport transfers?
No, Grand Tien Shan Hotel does not provide airport transfers for guests.Does Grand Tien Shan Hotel offer airport transfers?
About This Property
| Nearest Airport | Almaty Intl. Airport |
|---|---|
| Distance to Airport | 16.88KM |
| Nearest Train Station | Alma Ata 2 |
| Distance to Train Station | 3.26KM |
| Nearest Subway Station | Almaly |
| Distance to Subway Station | 0.45KM |
| Average Price From | OMR48 |
| Hotel Star Rating | 4 |