Sonesta ES Suites Ann Arbor
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Ann Arbor
Sonesta ES Suites Ann Arbor
800 Victors Way, Ann Arbor, Michigan, 48108, United States
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We Price Match
Highlights
Free parking
Pets welcome
Lots to doAmenities
Gym
ParkingFree
24-hour front desk
Bar
Taxi booking service
Childcare service
Wi-Fi in public areas
Fax/copying service
All Amenities
Property Description
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Ann Arbor (MI) with ease by utilizing the services provided at taxi.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services.For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.Need some relaxation? Your room features room service to make your stay even more comfortable and enjoyable.For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. At Sonesta ES Suites Ann Arbor, a selection of rooms can be found that showcase unique design elements such as a separate living room.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker.Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. For those with discerning taste buds, having an on-site BBQ facilities and shared kitchen at your disposal will undoubtedly be appreciated. Indulge in the numerous pursuits available at Sonesta ES Suites Ann Arbor. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.
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6.0/10
Cleanliness6.0
Amenities6.0
Location5.9
Service5.9
All 10 Reviews
Surroundings
Airport: Detroit Metropolitan Wayne County Airport
(36.7 km)
Train: Ann Arbor Amtrak Station
(6.0 km)
Landmarks: Dreamgate VR
(700m)
Landmarks: Grace Ann Arbor Church
(850m)
Landmarks: Georgetown Country Club
(930m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
10
King Studio with Sofa Bed
1 King bed
Non-smoking
Check Availability
8
Family Suite
1 King bed and 2 Double bed
Non-smoking
Check Availability
3
Deluxe King Suite
1 Queen bed
Non-smoking
Check Availability
7
Suite, 1 Bedroom
1 King bed
Non-smoking
Check Availability
12
Two-Bedroom Suite
2 King bed and 1 Sofa bed
Non-smoking
Check Availability
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Guest Reviews
6/10
10 reviews
Verified Reviews- Cleanliness6
- Amenities6
- Location5.9
- Service5.9
Average for similar properties in Ann Arbor
Book now and leave a review after your stay to earn up to 120 Trip Coins (approx. AED 4.40). Trip Coins can be used to save instantly on room rates.
Shanqiuchenchen
August 27, 2022
The room is clean, the suite is well laid out and the space is comfortable. The hotel is very quiet, and the big trees and lawns outside the room window are particularly artistic. The bathroom water is big and warm. The breakfast box and service are relatively simple, and there seems to be no room service. This is also cleaner, haha Wi-Fi is also easy to use
Original TextTranslation provided by Google
Guest User
August 27, 2022
The room was large and the kitchen was well equipped. The free breakfast was average.
Original TextTranslation provided by Google
Guest User
January 31, 2023
Stayed here with a family of 5 and so disappointed. My boys were super excited to swim in the pool.. which was closed. This was one of the amenities that were listed when we booked our trip and we were all looking forward to. When I asked why it was closed I was told it was closed all summer, due to 'Covid or something.' The place was pretty filthy, and smelled of stale smoke. The carpet was absolutely disgusting and made us not want to go without socks! There were dirty dishes in the dishwasher. The vents were covered in dust. There were also several areas of disrepair, including the wall around the thermostat, shower curtain,towel hooks, and cracked tiles. Also, no housekeeping was provided throughout our 3 night stay, even though the brochure in the hotel room said it would be. We had to take out our own trash and ask for fresh towels. When I asked about this they said they did not provide cleaning services due to Covid. Just for reference, this is August of 2022... Overall, not impressed and will not be returning.
Guest User
January 31, 2023
I will say the pictures on the website were beautiful but I wish the location lived up to them. Pros: - no bugs in general including no evidence of bed bugs. - Free internet option. - clean bed/sheets. Cons: - Lack of sheets for pull out couch in room; - only a few towels at check in so we had to request more repeatedly; - various stains on carpet and a substance that appeared to be blood on the curtains; over all outdated and a lack of maintenance. The workout room was very, very small and unclean. They also refused to add AAA discount.
Guest User
January 31, 2023
Amazing place with good frindly staff ,good location, big rooms , I enjoy every time I come . We love it as a family, laundry room is big and having washing and drying also . Location comes close to everything, Braidwood mall , gas station, Walmart.
Guest User
January 31, 2023
WORST CUSTOMER SERVICE I’VE EVER RECEIVED ALL THE WAY UP TO CORPORATE!!!!!! I booked my stay with ***********. Unfortunately I’m our way we got a flat tire and weren’t able to make it there. I called and canceled, spoke with manager the next morning who said he would reverse the charges for the room. Charges never got reversed. I reached out numerous times both by phone and email to manager with ABSOLUTELY no response. Reached out to corporate and got an email saying they will review this and get back to me. Never got a response. Made several calls to corporate who each time said they’ve left message with hotel. Now two and a half months later they are trying to tell me I had to cancel with ***********. And there’s nothing they can do for me other than tell me to email corporate AGAIN. I’ve spent hours on the phone with corporate and nobody can give me any answers. RUN clear of Sonesta and ***********. The funny thing is I originally chose the reservation that I wouldn’t be charged until arriving at the hotel. However my card was charged the morning of my reservation.
Guest User
January 31, 2023
Found a plumping team in room in between our stay without even informing us with all our personal belongings inside. We left the place at 10:30, and returned an hour later to find our baggages unattended and room open with work going on. Upon asking the reception they told they were not responsible for the person entering our room and it was someone else who allowed. But who. The Breakfast was almost NILL everyday with limited food (is not a concern - but it should have been avoided in property marketing) but invading a person’s private space when trusting them is upsetting.
Guest User
January 31, 2023
We booked the room for 3 people, 2 adults and a kid (a bed and a sofa). There were no sheets or pillows for the sofa, and when we opened the sofa we couldn't cross to the other area of the room. We asked the hotel for the sheets, and they told us they were waiting for the laundry. When we came back to the hotel at 10 pm, there were no sheets yet. They said they would provide them in half an hour. They never did, and we had to manage to cover the bed with clothes to sleep. In the morning we claimed the sheets in the reception. They said they will leave them in the room during the day. We left the hotel after 2 nights without the sheets. Also, they say there is breakfast service included in the price. It is laughable.
Guest User
January 31, 2023
We booked a 2 "Bedroom"/2 Bath. They lay out is a small living room/kitchen, room w/ 2 queen beds and private bath, and an upstairs loft w/ a king and bath. Pros: The living area was barely big enough for a small full air mattress we brought. Kitchen was clean and had full fridge, paper towels, plates/pots/utensils. Beds/bedding clean and comfortable. Cons: The stairs and certain areas in the bedrooms had not been vacuumed. There was someone else's hair in the showers and bathroom floors. Corners had cobwebs. Ceiling fan was really dusty so we never turned it on. Walls were cracking/old. When we asked for extra bedding...they only had sheets and not blanket. Pool was not open (But assume that is still for Covid reasons.) The common outdoor walkways/stairs were really dirty with lots of cobwebs. This is definitely more of a motel at premium hotel prices bc of the location. This was our first time stay and had reservations for Parents weekend...which we have cancelled.
Services & Amenities
Most popular business facilities
Gym
Parking
Free
24-hour front desk
Bar
Taxi booking service
Childcare service
Wi-Fi in public areas
Gym
Bar
More Amenities
Internet
Wi-Fi in public areas
Parking
Parking is available On-site parking.
Parking
Free
Transportation
Taxi booking service
Business Services
Fax/copying service
Front Desk Services
24-hour front desk
Express check-in and check-out
Safe at front desk
Languages Spoken
Spanish
Food & Drink
Room service
Bar
Convenience store/kiosk
Public Areas
BBQ
No smoking in public areas
Elevator
Shared kitchen
Health & Wellness
Gym
Cleaning Services
Laundry service (on-site)
Dry cleaning
Additional charge
Facilities for Children
Childcare service
Accessibility
Accessible rooms available
Stair-free main entrance
Safety & Security
First aid kit
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.
Pets
Pets are allowed
Types of pets allowed: dogs, cats
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Number of Rooms: 114
Great care is taken to ensure guests experience comfort through top-notch services and amenities. Remain linked during your visit by utilizing the complimentary internet access available. Experience the wonders of Ann Arbor (MI) with ease by utilizing the services provided at taxi.The hotel offers complimentary parking for guests who arrive with their own mode of transport. Effortlessly plan your daily activities and travel requirements with express check-in or check-out and safety deposit boxes provided by the front desk services.For extended visits or whenever required, the laundromat, dry cleaning service and laundry service ensures your preferred travel garments remain clean and accessible.Need some relaxation? Your room features room service to make your stay even more comfortable and enjoyable.For minor or impromptu requirements, the convenience stores can promptly cater to them without the necessity of stepping out from the hotel. The hotel is completely smoke-free.Crafted for coziness, every guestroom provides an array of features, guaranteeing a tranquil night's sleep while maintaining the level of comfort.For a more enjoyable stay, select rooms at hotel are equipped with linen service and air conditioning. At Sonesta ES Suites Ann Arbor, a selection of rooms can be found that showcase unique design elements such as a separate living room.For certain chosen rooms, guests can enjoy in-room amusement like television and cable TV as a part of their stay. Rest assured that your hydration needs will be met, as some guestrooms are equipped with a refrigerator and a coffee or tea maker.Maintain your cleanliness and comfort using a hair dryer, toiletries and towels available in select guest restrooms. Experience a fantastic evening effortlessly! Relish an entertaining night without venturing beyond the confines of the bar. For those with discerning taste buds, having an on-site BBQ facilities and shared kitchen at your disposal will undoubtedly be appreciated. Indulge in the numerous pursuits available at Sonesta ES Suites Ann Arbor. Eliminate those holiday calories by stopping by hotel and making use of their well-equipped exercise amenities.