"The hotel is in Ann Arbor. There is a BUCHS supermarket next to the hotel. There is a Korean restaurant near the supermarket. There is also a gas station convenience store next to the hotel. The hotel has a gym, and the hotel service is only average."

"I got sick. Needed emergency surgery. I provided proof. They still did not refund my money. Very dissapointed."

"Convenient transportation, with Plum supermarket and other restaurants nearby; the room is comfortable and simple, with everything you need."

"The hotel is a bit old and the service is average"

"It is conveniently located, but the facilities are outdated, though the landscape is very well maintained."

"The front desk staff were very friendly. Although the breakfast selection wasn't huge, everything was delicious. The room was clean, comfortable, and quite spacious. It's basically in the town center, very close to Target and CVS, which made shopping convenient. It's also very near the central campus of the University of Michigan Ann Arbor. When I was there, I even caught their music festival, and all the locals came out to participate, creating a lively atmosphere. Overall, I had a great impression."

"Our power went out for five days and we needed a place to stay and cool down. I thought that I knew where the Residence Inn was, but they must have moved to a new facility. It is beautiful! This location is perfect because it is super close to everything, yet not up against a highway. Our one bedroom suite was bright, modern, and immaculate. Just don't plop down on the couch or chairs because they are the firmest "cushions" I've ever encountered. The bed, however, was very comfortable and the shower is amazing. We spent hours in the pool area. It's a sunny space with a good size swimming pool. The water was the perfect temperature, even for me (my kids will swim in anything). There is a plunge pool that looks like a free standing hot tub, but don't be fooled! It's nearly ice cold (on purpose)! We also enjoyed the adjacent outdoor courtyard. The real credit for our stay goes to the manager. I regret not having caught his name because he went above and beyond to ease our stress of losing power at our home. His kindness has made me brand loyal moving forward. If we ever need a place to stay with more features than a basic hotel, I won't even Google the options. The Residence Inn (especially this one) is now my go-to."

"It was ordered for the boss, so it should be alright."

"The room is not well lited even i turn on all the lights in the room. There is no electric kettle for reboiling tap water. Not very suitable for people not used to drink cold tap water. Only 2 bottled water provided by the hotel no matter hiw long u stay. The staff didnt refill the bottled water. The location is quite far away from the center, u need take a bus for 30 minutes or walk by 1 hour. Also not of a good value for a hotel charge you nearly 150 usd per night"