Tunshe·Culture Hotel

Avoid lightning! ! ! The overall service environment is not worthy of the star hotel rating given by the platform. 1. The hotel looks quite grand from the outside, but there is no ramp leading to the lobby, which is not very friendly to girls with heavy luggage or people with disabilities. 2. There was a big gap in the door of the assigned room. Picture 2 is my door, and Picture 3 is my friend's door (to verify, I checked several adjacent rooms and they didn't have this problem). 3. The hotel's attention to detail is really not as good as that of general 3-star chain hotels. The corresponding facility floor was not informed when checking in, and there was no marking in the elevator. I contacted the front desk but the phone was not connected. Check-in said to dial 1111 4 times. My friend and I called several times and none of them worked (I had no choice but to run downstairs to ask). The Wi-Fi password was not disclosed and was not even marked in the room. 3. What makes me most dissatisfied is the service quality. My friend and I went downstairs at 22:07 to get the cocktails that came with the set meal. When I arrived, my friend was still waiting, so I immediately ran to the bar to ask how to place an order. The only female bartender on the scene told me to wait patiently while she prepared the "Whiskey Sour" cocktail that was served to everyone. I looked around and saw that we were the only ones who had just arrived, so I thought my friend would be the next one. At this time, a couple came, and the man went up to ask if there were any drinks not included in the set menu or ordered individually. The female bartender immediately showed great enthusiasm (after all, the spender had come, so her excitement was understandable). She mixed the drink, introduced it and served my friend's cocktail right away. Moreover, when he turned around and passed by me, he comforted me and asked me to wait patiently. I didn't think it mattered at the time. After all, waiting was normal as long as things were being done. However, after she paged the other two male bartenders, the female bartender began to enthusiastically introduce various types of wine to the couple, and when they expressed their desire to try Feitian Moutai, she took out her phone and immediately contacted various channels for communication. I? ? ? Okay no problem I thought my drink would be made by the two male bartenders who came in later. At 22:28, one of the male bartenders brought a cocktail and walked towards the couple, as shown in Figure 4. I looked over in confusion, but I thought mine should still be done, so I continued to wait. During this time, I saw the female bartender at the beginning walking out. When she passed by us, she looked at our table and said in a low voice, "This lady's drink..." I didn't hear clearly what happened next, and then she walked out. At 22:36 I saw them pick up another cup and walk towards the couple again, I! ! At this time, I stood up again and walked to the bar. I found out that the two male bartenders were not making my whiskey sour at all. So, does it mean that only those who pay are entitled to service?

It's pretty good, there are a lot of food nearby, the girls at the front desk are also very welcoming, there are afternoon tea, breakfast, basically what you see is what you get, all are pretty good, you can also take a bus directly from the hotel to the falls, it's all very convenient.