Changbai Mountain Tiantian Hotel

An excellent hotel offering great convenience and thoughtful services. The host was incredibly helpful and attentive. The environment was very cozy, creating a warm and welcoming atmosphere. They provided free pickup and drop-off services to the high-speed rail station, which was extremely convenient, especially since it’s quite difficult to order a cab in the area. It was a truly pleasant stay, with thoughtful attention to detail that made the experience even more enjoyable.

1. Free Pick-Up from Railway Station The free pick-up service from the railway station was smooth and incredibly helpful. It made our arrival stress-free and set the tone for the rest of our stay. 2. Room The room was spacious and impeccably clean, with the added convenience of a heater in the washroom—a definite plus point, especially in colder weather. 3. Hospitality The owner, Mr. Feng, and his staff, especially Mr. Xia, along with the rest of the team, are gems. They are extremely helpful, and their intention to assist guests is genuine. They provide support with a smile and never show any reluctance. Their efforts made our stay both comfortable and memorable. 4. Assistance and Arrangements Mr. Feng and his staff went above and beyond to make our trip seamless. They arranged transport to Xue Li Mountain and helped us purchase tickets at a reasonable price. Mr. Feng even accompanied us to a restaurant to introduce us to a new dish, which was a delightful experience. The next day, Mr. Xia helped us buy tickets to Changbai Mountain (Heavenly Lake). He also ensured we were dropped off at the bus station and picked up later, making the process entirely hassle-free. 5. Farewell This hotel holds a special place in our hearts. On our departure, they dropped us off at the railway station early in the morning. Mr. Feng himself joined to bid us farewell, which touched us deeply. 6. Final Thoughts Their hospitality reaffirmed our faith in humanity. The kindness, care, and genuine efforts of Mr. Feng and his team made this stay unforgettable. Love and gratitude to all of them!

An unforgettable stay, warm hospitality and perfect location! Our experience at this hotel was absolutely wonderful! As two foreign girls traveling on our own, I was initially a bit nervous that things might be difficult or uncomfortable but everything exceeded our expectations. We visited at the end of March for a weekend getaway, mainly to see the lake and explore the surrounding area. From the moment we arrived by train, the hotel staff went above and beyond meeting us at the station after we coordinated smoothly with them via WeChat. Their kindness and helpfulness made us feel completely at ease from the start. They were always attentive to our needs and even assisted us in booking tickets for the nearby natural park, which was incredibly helpful as I wasn’t familiar with the system. We stayed in the Cozy Queen Room, which was very spacious, clean, and well laid out. It had all the amenities we needed, and the heating worked perfectly, important since it was still a bit chilly during our stay. The hotel’s location couldn’t be better. It’s just a short walk from the main street, where you’ll find plenty of restaurants and shops. It’s also quite close to the entrance of the natural park and the reindeer park. On our first day, we walked to the reindeer park in about 30 minutes, and the walk itself was beautiful, passing by a lake with wildlife. On our second day, we headed out early to visit the natural park, and the hotel staff kindly arranged a taxi for us since it was so early in the morning. I truly cannot recommend this hotel enough,it was a flawless experience from beginning to end. We’re incredibly grateful to the staff for treating us with such warmth and care. I would absolutely return in the future!

New hotel. Spacious and clean room. Well equipped with all necessity. There is heater in the bathroom which u won't feel cool at all. All the amenities are in high quality. Location is located behind shopping and eatery area. The staff are helpful in buying hot spring ticket and arrange transportation for us. Highly recommended