"During the summer, the hotel prices were quite high, but the facilities felt a bit outdated. The power outlets were old-fashioned, lacking USB ports, so you need to bring your own adapter. While it's a short walk to the Deer Park, other attractions are more conveniently reached by taxi. There's not much entertainment around the hotel, and calling a taxi can take a long time, which might mess up your plans."

"The hotel boasts an excellent environment, arguably the best in the Changbai Mountain North Gate scenic area. A special shout-out to the butler supervisor who provided outstanding service; he was responsible and promptly helped resolve any issues. The breakfast was very rich, offering freshly squeezed drinks. I will definitely choose this hotel again when I visit Changbai Mountain next time!"

"The hotel is very close to the Changbai Mountain North Slope Distribution Center, less than a 10-minute walk away. It's also convenient for strolling around. I went to the Yunding Market and Daomi Inn, which was easily accessible on foot. The surrounding area is quiet with several other hotels."

"This was my first stay at an Atour hotel. I looked at many options near Changbai Mountain's North Slope and finally settled on Atour. The hotel is quite new, and the garden-view room was very spacious, equipped with a projector – which was a big plus for the kids, as they could watch whatever they wanted in the room. The staff were very friendly and attentive. The hotel is also very close to the Changbai Mountain North Slope distribution center. We left early, arrived at 7:30 AM, and successfully saw Heaven Lake."

"The room was clean and fresh, and the service was attentive and thoughtful. Breakfast was also excellent."

"Excellent location, right in Endou. The service was absolutely fantastic; the staff proactively reached out and offered help. One guy was incredibly humorous – you can always count on Northeasterners to bring a laugh! 😂 Xiao He and Xiao Wang also provided amazing service!"

"The environment is beautiful, the service is attentive, and the facilities are clean. Everyone, from the owner to every staff member, is very enthusiastic and even offers pick-up and drop-off services. Unfortunately, my timing was bad; it rained continuously, and the weather wasn't as cool as I expected. I hope to come again someday! 😊"

"I've stayed at many internationally renowned hotel chains like Intercontinental, Marriott, Hilton, and Accor, and for years, I've always been satisfied with their facilities and services. So, even though this was a newly opened hotel, I booked a 5-night stay based on my trust in the Sheraton brand. However, this experience makes it really hard for me to give a 5-star rating. The check-in process was quite frustrating. We arrived at the hotel a little after 10 AM, and the front desk staff said there were no rooms available for immediate check-in, which is normal and understandable. Because it was a very hot day, we went out for a while, but couldn't stand the heat, so we returned to the hotel lobby to wait. From 12 PM to after 2 PM, we watched as groups of other guests checked in, yet no one ever informed us if our room was ready. We asked the front desk twice, and each time, the reply was that the room hadn't been cleaned yet. It wasn't until we finally lost our patience and questioned the front desk, asking why guests who arrived after us had already checked in while we were still waiting, that the front desk surprisingly replied, 'There's nothing I can do, I'm just following procedures.' I don't know what 'procedures' they were referring to, but what do these so-called 'procedures' have to do with me, the guest checking in? Does the hotel have some special 'procedures' that must be followed for a 5-night stay? The critical point is that immediately after we raised our concerns, a room became available for us! The hotel's location is somewhat remote, with no lunch or dinner service available currently, and no restaurants nearby. You have to walk quite a distance to find a few scattered small restaurants that I wouldn't dare to eat at. To get to Meiren Song Park, it's a half-hour walk, definitely not 'right across the street' as other reviews claimed. Since it's a new hotel, the facilities are new and the room was relatively clean. However, on the day of check-in, I noticed that the sink drained very slowly. Upon inspection, I found a lot of hair under the drain stopper that hadn't been cleaned. Similarly, the shower drain was also very slow, but I didn't bother to check it again. The shower water temperature fluctuated between hot and cold. During our 5-day stay, on one of those days, the housekeeping service only emptied the trash and replaced towels, without even folding the duvet. The room ran out of toilet paper, and the staff was so stingy, only providing one roll. We had to call the front desk repeatedly for more every time it was almost used up. Imagine suddenly realizing you're out of toilet paper or don't have enough at an inconvenient time. What's commendable is the hotel's unlimited supply of bottled water, which is also standard at other Four Points by Sheraton hotels in different cities. This is the first time I've written such a long review. It's not to deliberately disparage the hotel, but rather to hope that the hotel can improve its details and services."

"We booked a triple suite and were pleasantly surprised; everyone was very happy with it. The hotel provided a pickup service, and we had a very pleasant journey! It was our first time visiting Changbai Mountain, and it left us with wonderful memories. Thank you! They say seeing Tianchi Lake depends on your luck, and it looks like we had an incredibly lucky day!"