Dingdingdangdangxianggebuting
January 25, 2025
When we checked in, they said they had a station drop-off service, but when we checked out on our last day, the front desk staff told us we had to book it one day in advance. We said they didn't say we had to book it one day in advance on the day we checked in! He said it was on the booking platform, so we looked for it on the spot but couldn't find it. He searched for a long time himself and helped others to search for it. It was only after a long time that he found it in a hidden page that needed to be clicked. How could I possibly look so carefully when booking a room! Not only did it affect our trip, but the attitude of the front desk was also terrible, as if we were being unreasonable.
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