Anonymous User
February 8, 2025
Facilities: As a real estate converted into a homestay, the layout of the room has been carefully considered and is very suitable for family outings. However, the location is remote and it is difficult to get a taxi. The service staff are of poor quality and do not solve any problems. On the first day we checked into the room, there was no Wi-Fi. We called the front desk and they said it couldn't be fixed and that the problem needed to be solved by a professional. The man at the front desk looked disgusted and thought we were looking for trouble. The next day, when I used the washing machine, it didn't work. I called two technicians to repair it and it worked. However, the washing machine leaked again and the floor was wet. I called the front desk to ask the aunt to mop it, but she didn't come from one o'clock to five o'clock. I asked her four times and she said that the cleaning was arranged by the same schedule. If there was a mop, I would have done it myself a long time ago. It's really a waste to stay in this hotel, but they still give it high ratings. The aunt only collects the garbage and changes the toiletries every day when cleaning, and she doesn't even wash the cups for thirsty tea. The guy at the front desk who takes people into the room and helps them book tours is really a rip-off. If you search more yourself, you will find that the prices are way off.
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