Anonymous User
January 21, 2025
Be sure to avoid this room type in this hotel. When we checked in, the front desk asked, this room type has no windows. I didn't realize the seriousness of this statement at the time. People in the south think that if there are no windows, then there are no windows, because they can't be opened anyway, and they have to turn on the air conditioner. We returned to the hotel to take a shower at around 11 o'clock in the evening, but there was no hot water and we were drenched in ice water. My sister called the front desk and they said that the hot water was gone. My sister then asked why the heating was too hot and why it was still so hot after we adjusted the air conditioner for a long time. The front desk informed us that our air conditioner cannot adjust the temperature. You can either open the window to cool down, but your room has no windows, so you can only open the door to cool down. At this time, my little girl didn't think of asking the other party if the room type could be upgraded, and the hotel staff did not mention upgrading the room type at all. At two o'clock in the morning, the heat was unbearable and I remembered that I should have paid extra to upgrade the room. But at this time, the child finally fell asleep and had to get up again at five in the morning. Just think about having to endure the room door open in a room temperature of 30 degrees for a whole night. The whole family was miserable. I woke up at five in the morning and there was no water. I asked the front desk to bring me some mineral water to brush my teeth! ! ! I sincerely suggest to the hotel that you should either explain the situation to guests when they arrive. I think most people are willing to pay extra to upgrade their rooms. Otherwise, you should just not put that shabby house up for everyone to stay in. How would people in the south know that your air conditioner can’t adjust the temperature? ! ! This was the worst accommodation experience of all my trips! ! !
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