Agoulos Beach Hotel

Myself and my partner had booked to stay here and within an hour of being there we left and found another place to stay. It was absolutely filthy. I wouldn't even let my dog sleep there! It was full of dead bugs, short hairs all inside the bed as well as cigarette ash in the bathroom. There also was mould growing on the floor tiles as well. The shower looked like it had never been cleaned before, the hair dryer and air conditioning unit were covered in thick dust. And there was rust and dirt all inside the fridge and freezer. The freezer also never closed properly. It was appalling. We were placed in a room that looked absolutely nothing like the pictures online, right next to a building and some chairs. The website also stated that we would have a safe, there was not. As if the conditions inside of the room weren't bad enough, We were told we would have a beach view from our room. Instead we got a brick wall with spray paint on it and very loud drunk people right outside our door... We had asked to be moved rooms but were told we would need to pay an additional €15 per night to be moved. They also said we would need to spend 4 nights in the filthy room we were assigned before we could move room we were assigned before we could move. Luckily, we booked this hell hole through ********** and after a long phone call with the customer service team, we managed tc get a refund. However, once we had been told we would receive a refund, the manager of the hotel had told us we had 1 hour to leave or we would be charged for one nights stay. This was another stress as we only had an hour to find out where we were going to stay since we had booked 9 nights. The only thing i could say that was good about this place was one of the receptionists were very kind. She apologised on behalf of her manager and seemed to understand that the conditions in the room were beyond unacceptable. Thope that if anyone is thinking about staying here that you reconsider unless you want to be inhaling mould and dust and sleeping in someone else's dirty sheets!

After reading previous reviews from other guests we were really apprehensive but decided to come anyway and form our own opinion. Thank god we did as its an absolute gem of a place. I dont know if the really poor reviews were by folk that had an agenda against the hotel or if the hotel has since sorted the issues out but all I can say from our own experience is that it's been a cracking stay. Rooms are a bit dated however ours was spotless and the bedding and towels were changed regularly. We had a huge ground floor patio area that was lovely and cool at all times of the day and had great sea views. A very pleasant 10 to 15 minute walk into town and along the way there are many decent restaurants. Would I recommend the hotel, absolutely.