Arlington Hotels with Bars

I recently hosted a conference and board meeting at the Sheraton Pentagon City Hotel. I stayed twice- once in September to do a site visit and had a particularly friendly welcome from Gelila who helped me out multiple times and made me feel welcome and cared for. She really made my experience memorable. Working with Jada and Megan to book the event was really easy, friendly and efficient. When I came back to host my event I was really welcomed by the staff. Kendra always made sure I had what I needed to make sure my event ran smoothly and kept track of many different needs our group had. She was very responsive and helpful. Negasi, Rosario, Helen and Amir took care of us with our catering and were such authentic and caring people. They all made us feel like family. Negasi particularly noticed what we needed and made strides to change the plan to accommodate for our particular event. He is a wonderful person. Other front desk helpers, like Taylor, also really enhanced the experience. Everybody really actedl like a human being and I really appreciate it. I am so grateful each time I went down and saw Gelila at the desk because I felt like I could count on her generosity and friendly warmth! Thank you all for the care and consideration during our event! Next time will definitely book here.

The staff is so kind and helpful. Kyan helped me with essentials when the airline lost my luggage. The whole team made sure I had a great experience. At the hotel restaurant I had amazing service from Ben and the rest of the bar team. I appreciate all their efforts to solve my travel issues.

I stayed here over the weekend to catch my Giants against the Nationals. The hotel was very clean and nice. They have a great breakfast restaurant in the lobby. The staff was very friendly. Parking was fairly priced and easy. If i come back into town i will 100% stay here again.

The hotel staff was not only professional but very very kind. The facilities were clean and they had no problem assisting with additional asks. I needed a vase for flowers I received and came back to my choice of two different ones. From the front desk to the valet (whom were exceptional) I was more than happy with my stay. I love Trip.com!

My family and I recently stayed at the Double Tree By Hilton-Washington DC/Crystal City. I paid a Military Family Rate (listed below) for 2 nights totaling $468.79, and I was expecting for the rate to include complimentary breakfast. Upon arriving to the hotel we were not given breakfast vouchers which was disappointing as I had my family with me and I could not accommodate them with that. In addition, I was trying to get information as to why we weren’t given vouchers and I was given ridiculous information. The customer service representatives at the front desk were not helpful at all. One female lied to me about the breakfast buffet only being $10.00 a person ( I spoke to this female 04-14-23 at around 8pm). I spoke to another female who could not even point to me where it says the rate does not include breakfast (04-15-23 at 7:30am). I believed the female that told me that buffet was $10.00 a person a day prior and I went ahead and took my family to the buffet. When arriving to the buffet we found out that it wasn’t not $10.00 a person, but rather $28.00 a person! For the amount we paid for two nights I would think a breakfast vouchers would be included. I believe it was highly disrespectful, especially for it being a MILITARY FAMILY rate. This was never explained to us or listed anywhere for this rate to not include breakfast so it was in our understanding breakfast would be included. I could not find it anywhere where breakfast is not included and neither the customer service representatives could not show me where it says that. . I am not sure if we were mistreated, discriminated against, or our military service is not something that is respected around here. And it being Washington DC I would think that military services are appreciated.

Shuttle Not very reliable for airport pickup. They say that the shuttle is available every 30 minutes during the day but you need to keep calling with details when you are waiting at the airport. The driver seems to be skipping a few trips and not notifying hotel staff. Our wait time was 50-55 minutes. Cleaning Cleaning is substandard as the staff skips a lot of items and focus on only basic item - fresh towels. Bed had dead ladybug on it. Rate The rate is on par with other hotels in this area, and may be a little higher for the amount of services offered. Front desk Staff is not very helpful on several items. When we argued about shuttle problems, they did not admit mistake; rather it was pushed to us saying we must have not waited in one of their designated areas (We did). Free breakfast information was not shared with us at check in. We only knew about it from the website and raised the question when the breakfast attendant wanted to charge us. It was then that he told that coupons are given when you check-in, so we had to go back to front desk to get them. Room Decent size room with congested furniture in a small area. There is no notepad/pen or a clock in the room, which are the most common items in any hotel rooms, regardless of rate they charge. There is no microwave in any of the rooms and the only microwave available is in the lobby, which is inconvenient to customers. There is a fridge in the room though... Overall, this hotel will not get anything more than two stars. Obviously, with continuous traffic in this area, this hotel does enjoy customers on a regular basis. But if they continue to behave this way, there is so much competition that may affect their business sooner or later.

The price was decent but that was it! Pay a little extra and stay somewhere else! Smelly and dated. AC went out for a couple of nights and magically starting working again the morning of check out. Clock radio made static sounds at night and had to unplug it. Room was at the elevator and right across from the ice machine which was horrible with people using it at all hours! Noisy little kids in the hallway early in the morning. Parents need to teach their children that others are sleeping and to whisper. Housekeeping was also noisy in the hall early in the morning.

Our tour group spent 4 days and 3 nights in February 2023 and we were checked-in efficiently, treated warmly, and thanks for our business. Our three breakfasts were hot and plentiful and the meals were serviced perfectly by two staff members. In fact, upon our group's departure I was contacted by Simo, from the breakfast staff, who told me he had located a young tour passenger's purse and made sure it was secure until we could return to pick it up. Well done, Simo! Meanwhile, the location is absolutley primo for a group tour of the Capital city.

The room is large, the environment is good, the value for money is good, it is close to the airport, parking at the hotel costs 30 dollars per night, and the rest of the services are very good

The location is great for traveling to Washington, D.C. using public transportation. The hotel and surroundings were clean and comfortable. The staff I met were friendly. Location, price, service, cleanliness are all satisfactory and recommended