The Caledonian Claymore Hotel

Despite space on coach and twin rooms available they wont allow a solo traveller even though I offered to pay a supplement So would rather have empty room than single occupancy Lovely discrimination !!

The hotel is in a lovely location and looks nice from outside. Nice bar and another area where people can congregate for a drink. The rooms could do with work though, although I know some of them have been renovated. The bathroom looked fairly modern and I appreciated the walk in shower. But the bathroom door creaked so loudly, it might have been heard by the people in the next room! I don't think the cleaning was up to standard. There was quite a layer of dust on the base of the bedside lamp. My partner complained about the mattress, but, to be fair, I was comfy enough. One thing I have to mention is that, after coming in and finding the room had been serviced, I was amazed that the teacups had just had a quick rinse and still had brown tea stains on them. That's the first time in a hotel that we haven't had the cups replaced with clean ones. Also the kettle was discoloured and probably could have done with being descaled, but I tried not to think about it! The staff in the dining room did a good job, but the food was very basic. And although we ended up with two lovely ladies opposite us at the table, we really didn't want to have to share our table. So, all in all, the hotel was ok, but it could have been a lot better.

Staff need training on dealing with public .rooms need cleaning properly ..no good for distabled at all ..poor service in dinning room ..takeing plates away before finished with .aving water in a jug to make tea needs improving cold en food not warm enough

the reason why I rated such a low score was because of the H&S issues in the bathroom especially when it was one of the refurbished rooms and the quality of the food everything frozen lovely area which is nice to go for a walk the entertainment was good and there have bingo on which is great

Hotel and room filthy, reception and bar staff very rude and condescending. Meals atrocious, glad we took sandwiches and nibbles. Waiting staff great. Food left uncovered ie cereals. Breakfast stuff all dried out except for scrambled egg which was swimming in water. We had to ask for a cleaner and our toilet seat was broken. Although bed was clean and comfortable. Wouldn't recommend it ever .

The hotel is in serious need of refurbishment, very scruffy in parts, and the food is very poor, Breakfast was ok, but you had to ask for a fried egg if you wanted one. Most nights never ate dinner, the staff was very good, the view from the hotel was amazing, only stayed for 4 days thank good, would not recommend this hotel