Guest User
May 4, 2024
The stay in the hotel was very disappointing, the parking spaces were poorly organized and the rooms were very noisy. As soon as we arrived we had to look for another parking space because they were very narrow and the car didn't fit in the parking space. Despite being reassigned to a parking space, our parking space number was re-occupied after a day trip and we had to look for a parking space again. In addition to the problems with the parking spaces, our room neighbors were extremely loud until early in the morning. Despite complaining several times at reception and directly pointing out to the neighbors that the rooms were very noisy, we had to cut our stay short under these unpleasant circumstances. Despite all these inconveniences, the hotel did not accept a refund for the night we did not stay. Since some of the staff were very friendly and helpful, I am giving our stay two stars... otherwise it would have been one star at most for this experience. Maybe we were just unlucky...
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