Asheville Hotels with Pools

Location was good, staff were incredibly friendly, and the breakfast was wonderful with lots to choose from. Only complaint is the walls are pretty thin.

Pro-Great location off the main highway into Asheville. Close to town and walking distance to a few restaurants and shopping. Friendly staff, very attentive. Con- Dirty floors through out and especially in the shower stall and room carpet (#324). Some cleaning supervision would probably correct this issue quickly. Would consider again if they correct cleaning supervision issues.

This hotel has a good, central location. But it is very loud. First, there is construction noise. That will be temporary but it is disruptive -- and it starts VERY early in the morning. It is sufficiently disruptive that the hotel should have closed during the construction. I know they want to maximize their revenues, but it should not be at the expense of the guest experience. Even worse, though, is the ridiculous amount of dog barking. The hotel sounds like a kennel. This is a hotel that clearly prioritizes dogs over humans. It is lovely than they allow dogs, but they really need to do two things: First, they NEED to have at least one dog-free floor and offer rooms on that floor to those guests without dogs who want it. Second, they NEED to tell guests that bring dogs that the guests are responsible to ensure that their dogs are not barking at night (10 pm to 8 am, or whatever). If someone has a dog that barks all night -- and the owner is not willing to use a muzzle -- then they should not stay at a hotel that accommodates human guests. It is not reasonable for the hotel to put me in a room next to a ”guest” that loudly barks -- incessantly -- all night. This really NEEDS to be addressed IMMEDIATELY. It is a huge problem for your human guests, I do not think it is sufficient to say ”we will take your comments into consideration” - as the hotel has said to many prior guests who made the same comments. This completely destroys the experience for human guests. The hotel should have a sense of urgency to address this problem.

A good quality room and comfortable pillow. Really nice indoor pool heated to a good temperature with a hot tub. The gym was also pleasant. Nice lobby area and rooms were clean. Helpful staff and breakfast was fine.

The Renaissance hotel in Asheville, North Carolina, is in the perfect location. It's near all kinds of walking venues to explore from the hotel i.e. shopping and restaurants. The hotel is definitely older, but very clean. The banquet buffets for our group was outstanding as well as the meeting set up, Thank you Hynnic for taking care of our room set up and overseeing our banquets!! Also a big thank you for Sandy Stafford in overseeing our room drops, advancement in VIP rooms ready and delivery of their amenities ( good catch on the cork screws) prior to their arrivals!!! Not to mention playing bell woman. You really seem to lead your colleagues by caring and sharing. Only suggestion is maybe faster elevators. Other than that, all good

When you walk in, the hotel lobby is attractive and inviting. But that is where it stops. I was originally scheduled to be there for two nights, but decided to check out a day early after my shower handle was broken. The front desk was kind enough to waive the fees. The redeeming qualities of this place are the customer service from the front desk and the nice note left by the maintenance man once my shower was fixed which I found when I returned to my room at 9:30pm. For the price point, I would have expected a better quality hotel. I was originally paying $385 for my Friday night too. Luckily, I checked out Friday morning without a penalty. I was extremely disappointed by this facility which is called a ”resort”. Yes the bed is nice, the towels are fluffy and there are plenty of pillows. But it does not make up for the dark and dank hallways that smell musty. I could barely get my door open because it was stuck due to the humidity. My room's mini fridge was loud and cycled on and off all night. The room's a/c unit was equally noisy. Also, the hotel needs to update its outlets to accommodate all the smart devices people have. The bedside lamp has a plug, but it is only usable if the light is on. There are two additional plugs located at the desk in the room. Otherwise, there are no additional plugs to accommodate you if you have a smart phone, lap top or anything else than needs to be charged. After checking in at 4:00, I was dismayed to find my shower handle was broken when I tried to take a shower at 5:00. I called guest services and after no one came at 5:50, I called again, and was told there were 3 more calls ahead of me. I ended up taking a shower in a friend's room so we could go out to dinner. The shower handle was eventually fixed and the maintenance man left me a very kind note letting me know it was repaired. However, IF my room had been cleaned, why had this broken handle not been identified? It makes me wonder IF my tub had been even cleaned. Several people I was with had problems with their rooms too. One person said their room was so damp and musty, they had to be moved. They described their carpet as being wet. Another person had a broken fridge which was replaced. Another person said their shower handle kept slipping from hot to cold. The other reviews which described the place as having dark and musty hallways is accurate. It is a shame this place is not as nice as the lobby. It's in a pretty location (watch the exit since it comes up fast off the expressway) and has alot of outside activities to offer but it is dated and needs to be modernized. Thank goodness it has excellent staff members working there.

Discover a Home Away from Home at our Asheville, NC Hotel.The unique character of downtown Asheville and the beauty of the Blue Ridge Mountains surround the newly renovated Holiday Inn Express & Suites Asheville Downtown. We're only 20 minutes from Asheville Regional Airport (AVL) and a short drive from the many attractions in downtown Asheville, NC.Our hotel's location puts you close to it all: dining, shopping, entertainment and the arts. You can spend a day perusing the galleries of Grove Arcade, exploring breweries in downtown, or touring the magnificent Biltmore Estate. Our hotel is less than 3 miles from the Blue Ridge Parkway. Located only 1/2 mile from the heart of downtown, corporate travelers appreciate our hotel's proximity to Asheville's central business district as well as many after hour’s establishments to enjoy food, drinks and entertainment. While lodging in our Asheville hotel, you're invited to use our meeting rooms as well as the 24-hour Business Center. We go beyond ordinary Asheville hotels to offer comforts you deserve, such as comfortable beds with triple sheeting, HDTVs, free Wi-Fi access and a microwave and refrigerator in each room. An indoor/outdoor pool are just a taste of the premium amenities you'll enjoy at the Holiday Inn Express & Suites Asheville Downtown.

Location was a quick & easy walk to Biltmore Village. Staff was excellent (Shout out to James who welcomed us upon arrival) - all kind and helpful. Room was clean and hotel overall was very quiet. Free, safe parking. At first approach via the steel manufacturing I was concerned for area, but it was a fantastic location. Thought we could walk to downtown per miles but Ashvillle is so hilly. Not far from biking/walking paths, and right next to Highline Brewery was a bonus. Highly recommend Corner Kitchen in the village.

The room is quite clean, you can see the mountains and forests in the distance from the window, the forest coverage in North Carolina is very high, the air is fresh, the hotel is located next to the high-speed, although it is very close to the city center, but it is still necessary to drive, walking is not convenient, there are too many roads around, service attitude is good, a little bit snub.

Over the phone, I booked a “Big Dance Weekend Package” that was to include 2 nights, tickets to all the dance events, 2 breakfasts and parking. After booking the package, the agent insisted that I needed to purchase 2 dance tickets for an extra $278 total. Even though I pointed out that the website stated that the tickets were included, she was insistent. Not wanting to miss out initially, I made the purchase. A few days later, I called back to again question the need for the tickets and a different agent confirmed that the 2 tickets were not needed and she submitted a credit card refund. After a week, no refund. I called back again and went through the same conversation. They confirmed that the refund had not been issued and they offered no explanation but did apologize. They again promised a refund but it took another week for the refund to actually show up. If I had not bothered to call them -twice- I would have been overcharged and they would have done nothing. Upon checkin, we got our 2 electronic keys and neither worked. Fortunately, a hotel employee happened to be in the hallway and he let us in. I walked back down, explained the issue and the attendant re-programmed the same keys. Result: no joy. I called down and they sent someone up with 2 brand new keys that finally worked. Why they didn’t just give me 2 brand new keys the first time is a mystery. At the breakfast buffet, in the waiting area to be seated, both tanks of coffee had run out. Instead of bringing 2 new tanks and replacing the empty ones, the staff chose to take the 2 empty tanks away, presumably to fill up, and left nothing for the guests. It took 20 minutes for the replacement tanks to arrive. How hard is it to replenish coffee in a customer-friendly way? These types of missteps are common at common hotels. GPI is not a common hotel. They should not be commanding premium prices for everyday performance. The hotel does offer a unique charm, atmosphere and experience that can be found in very few places. But the expectations they are setting are not always met.