Diplomat Hotel by AG Hotels Group
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana
Diplomat Hotel by AG Hotels Group
29/1 D.Konaev street, Astana, 010000, Kazakhstan
Show on Map
Located in the center of Astana City, Diplomat Hotel by AG Hotels Group features a spa center with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away.
Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colors and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, mini-bar and complimentary bathrobe.
A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes.
Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people.
The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 1640 feet of the Diplomat Hotel & Business Center. Several shopping malls are also nearby.Show More
We Price Match
Last booked 6 hrs ago
Highlights
Free parking
Airport pick-up available
Lots to doAmenities
Luggage storage
Bar
Wi-Fi in public areasFree
Sauna
Spa
Private parkingFree
Gym
Wake-up call
All Amenities
Property Description
Located in the center of Astana City, Diplomat Hotel by AG Hotels Group features a spa center with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away.
Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colors and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, mini-bar and complimentary bathrobe.
A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes.
Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people.
The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 1640 feet of the Diplomat Hotel & Business Center. Several shopping malls are also nearby.
Show More
3.7/5
Cleanliness3.6
Amenities3.6
Location3.8
Service3.7
All 17 Reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(14.1 km)
Train: Astana Railway Station
(9.0 km)
Landmarks: Yunus Emre Institute
(190m)
Landmarks: Vodno Zelenyy Bul'var Astana
(330m)
Landmarks: Baiterek
(350m)
View on Map
Rooms
Guest Reviews
Services & Amenities
Policies
20
Senior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
6
Standard Twin Room with City View
2 Single bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
4
Standard Double Room with City View
1 Queen bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
5
Junior Suite
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Standard Double Room with Bayterek View
1 King bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
Presidential Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
3.7/5
17 reviews
Verified Reviews- Cleanliness3.6
- Amenities3.6
- Location3.8
- Service3.7
Average for similar properties in Astana
Guest User
October 12, 2024
Good with nice view
Guest User
October 24, 2024
The room is very big~ but the furniture and design are in the simple European style. Maybe it's because the hotel is older. There is a musty smell in the corridor. The restaurant is well decorated, bright and clean, and the food is mainly bread, salad and fruits.
I also want to share something. Because I checked in that night, a lady knocked on the door not long after. She spoke neither Chinese nor English. I didn’t understand her and didn’t dare to open the door at all. It’s better to be cautious when going out.
Original TextTranslation provided by Google
ASKAR
November 30, 2024
Old hotel, inconvenient elevators. Not sure if I'll ever stay here.
Original TextTranslation provided by Google
Guest User
October 17, 2024
Too bad. The toilet moved. The room was very old.
Original TextTranslation provided by Google
Guest User
March 15, 2025
При заезде окно была открыто окно, и закрыть было невозможно, так как было славно. Устранили через 15 минут только. На полу были кошки, правда у уборщица быстро все остальное нормально. 
Translate
Guest User
March 11, 2025
位置好，交通便利，房間整齊衞生
Translate
Guest User
August 1, 2024
Не советую и не рекомендую
Translate
Guest User
December 13, 2024
酒店位置不錯，服務態度也很好！
Translate
Guest User
September 1, 2024
Old fashioned hotel in center of Astana. Not a real 4 star hotel, needs to be renowed. There was not hot water during 5 days stay! The rooms are outdated and dirty. The breakfest on top of the hotel is mediocare. The spa is in different building.
Services & Amenities
Most Popular Amenities
Luggage storage
Bar
Wi-Fi in public areas
Free
Sauna
Spa
Additional charge
Private parking
Free
Gym
Wake-up call
Restaurant
Priority airport pick-up
Additional charge
Cafe
Indoor swimming pool
Massage room
Conference room
Additional charge
24-hour front desk
Currency exchange
Bar
Spa
Gym
Restaurant
Indoor swimming pool
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Priority airport pick-up
Additional charge
Front Desk Services
Luggage storage
Safe at front desk
Wake-up call
Tour and ticket booking service
Lockers available
Express check-in and check-out
Currency exchange
24-hour front desk
Languages Spoken
English
Russian
Food & Drink
Bar
Cafe
Halal meals provided
Lobby bar
Room service
Health & Wellness
Sauna
Spa
Additional charge
Gym
Turkish bath (Hammam)
Massage room
Beauty and makeup
Public Areas
Non-smoking floor
Elevator
No smoking in public areas
ATM
PA and sound system
Smoking area
Cleaning Services
Clothes steamer
Ironing service
Additional charge
Laundry service (on-site)
Additional charge
Business Services
Conference room
Additional charge
Safety & Security
Fire alarm
CCTV in public areas
Fire extinguisher
Intruder alarm
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 7 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeHalal
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Managed by a Private Host
This property is managed by a private host. A private host refers to a party who rents one or more properties for purposes not related to their trade, business, or profession.
Property Description
- Opened: 2004
- Renovated: 2015
- Number of Rooms: 80
Located in the center of Astana City, Diplomat Hotel by AG Hotels Group features a spa center with a gym, a swimming pool and a sauna, located in the separate building across the street. Free WiFi is provided. Astana International Airport is only a 10-minute drive away.
Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colors and tall windows with panoramic views. All air-conditioned rooms include cable TV, seating area, mini-bar and complimentary bathrobe.
A buffet breakfast is served every morning in the Diplomat’s restaurant. The restaurant as well offers European cuisine. The lobby bar, located on the ground floor, serves a variety of drinks, snacks and main dishes.
Facilities at the Diplomat Hotel Astana include a luggage storage and concierge service. A tour desk and childcare services are also available. The meeting and banquet facilities can fit up to 250 people.
The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 1640 feet of the Diplomat Hotel & Business Center. Several shopping malls are also nearby.