Radisson Hotel, Astana
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana
Radisson Hotel, Astana
No.5 of Premium Hotels in Astana
Sary Arka Street 4, Astana, 010000, Kazakhstan
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Highlights
Delicious breakfast
Free parking
Lots to doAmenities
Indoor swimming pool
Sauna
Spa
Massage room
Gym
Public parkingFree
Priority airport pick-up
Bar
All Amenities
Property Description
2015/2017 TripAdvisor Certificate of Excellence winner13;10;13;10;The hotel is located in the city centre. It takes a few steps to reach business and shopping area.Enjoy the hotel with 181 guest rooms designed with a liberal touch of local art and craft. Hotel features the largest in the city Presidential Suite, Business Class rooms, Suites and Accessible rooms. There are over 1200sq. m. of superior meeting space available to accommodate 1400 people, were you will experience tailored service that exceeds your expectations. Food and beverage facilities include an Italian restaurant, Lobby and Cigar bar. There is Boutique Arcade in hotel, as a World Class wellness and fitness centre.Rates quoted in USD are converted and charged in local currency and may vary subject to the application of an internal exchange rate which may differ from rates set by the National Bank of Kazakhstan in effect at the time of your stay.
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8.0/10
Very GoodThe environment is good, there is a dedicated smoking room, and the service attitude is good
All 44 Reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(17.8 km)
Train: Astana Railway Station
(5.1 km)
Landmarks: Fitness Club WorldClass
(170m)
Landmarks: PROFIT EMS FITNESS ASTANA студия инновационных тренировок
(200m)
Landmarks: Компьютерный клуб Nasa
(240m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
14
Standard Room
1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
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6
Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Blackout curtains
Toothpaste
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9
Junior Suite
1 Queen bed
Has window
Free Wi-Fi
Air conditioning
Minibar
TV
Wardrobe
Check Availability
3
Standard King Room
1 King bed
Has window
Free Wi-Fi
Toothpaste
Hot water (24 hours)
Wi-Fi in room
Check Availability
13
Premium Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Check Availability
13
Superior Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Check Availability
6
Standard Twin Room
2 Single bed
Has window
Free Wi-Fi
Toothpaste
Extra-long bed (over 2m)
City view
Lake view
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Guest Reviews
8/10
Very Good
44 reviews
Verified Reviews- Cleanliness8.1
- Amenities8
- Location8
- Service8
Average for similar properties in Astana
Guest User
April 29, 2025
Overall it’s a 7/10
First, we arrived to the hotel early and the receptionist told us that all the rooms are fully booked so she couldn’t make early check-in and we would understand. But then she came back to us after 5mins and said if we agreed to pay 50% extra retail price for the room, she would tell her colleague to prepare a room for us. So, the point is the hotel is fully booked OR there are rooms extra?
Secondly, we had an odd feeling at the hotel, we stayed 2 nights and the staff barely greeted the guests. They were chatting amongst themselves.
Third, we went out for the day from 9AM and came back to take a nap and around 4PM someone finally came to do room service.
Overall, the room was spacious for 3 and the view from our room is very nice but we will not come back to Radisson in Astana.
John
September 9, 2022
Overall I had a disappointing experience, especially at this price level. The staff at the desk that I met were very helpful and it worth pointing that out, they were great and helped me with some important logistic stuff. The problems with the hotel though are many 1) breakfast very ‘flat’ ie food not feel fresh and coffee super bland, 2) room keys have problems - one has to try a number of times to open and sometimes need to get technician from downstairs to help, 3) pool and gym is a private gym next door - facilities are very good but a bit of a walk and does not have intimacy of hotel - so pros and cons there 4) small thing, the security guy at the door looks downright unfriendly and not help in the least bit with luggage. Overall the place feels like it has aged, it not invested in and not managed so well, but good individual staff. For this price , there are much better options.
Anonymous User
November 4, 2024
The service attitude is OK, the hotel lobby environment is OK, but the room is average
Original TextTranslation provided by Google
Xiaodabaobei
February 24, 2024
Facilities: Complete facilities, relatively old
Health: good
Environment: There is a supermarket on the right when you go out
The service was excellent
The lake is frozen, and the traffic flowing back and forth on the bridge and the ice under the bridge form a beautiful scenery.
Original TextTranslation provided by Google
Ai·A
February 23, 2024
The environment is good, there is a dedicated smoking room, and the service attitude is good
Original TextTranslation provided by Google
Guest User
August 16, 2024
Hotel facilities are old, breakfast is OK
Original TextTranslation provided by Google
Guest User
April 24, 2024
The room is OK, the lobby is nice
Original TextTranslation provided by Google
Guest User
May 29, 2025
В целом ок Фронт деск очень сухо встречает
Translate
Kim L
March 23, 2025
Friendly and helpfull staff at check in, comfortable rooms. The food at the Lobby bar was delicious and so was the breakfast. Would definitly come back and recommend the hotel. Unfortunately did not have time to try the pool / gym facilities.
Services & Amenities
Most popular business facilities
Indoor swimming pool
Sauna
Spa
Massage room
Gym
Public parking
Free
Priority airport pick-up
Additional charge
Bar
Nightclub
Restaurant
Taxi booking service
Airport drop-off
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Tour and ticket booking service
Currency exchange
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Valet parking
Transportation
Taxi booking service
Priority airport pick-up
Additional charge
Shuttle service
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Additional charge
Wedding service
Multi-function room
Front Desk Services
Currency exchange
Tour and ticket booking service
Safe at front desk
Bellhop
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Lockers available
Languages Spoken
Russian
Food & Drink
Bar
Room service
Public Areas
ATM
Elevator
Smoking area
Health & Wellness
Hair and beauty salon
Gym
Massage room
Sauna
Spa
Beauty and makeup
Turkish bath (Hammam)
Activities
Nightclub
Cleaning Services
Laundry service (on-site)
Additional charge
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Clothes steamer
Accessibility
Accessible rooms available
Wheelchairs available
Safety & Security
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | KZT 11,200.00 (approx. AED 79.50) per person per night |
Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service Animals
Service animals are allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2006
- Renovated: 2018
- Number of Rooms: 96
2015/2017 TripAdvisor Certificate of Excellence winner13;10;13;10;The hotel is located in the city centre. It takes a few steps to reach business and shopping area.Enjoy the hotel with 181 guest rooms designed with a liberal touch of local art and craft. Hotel features the largest in the city Presidential Suite, Business Class rooms, Suites and Accessible rooms. There are over 1200sq. m. of superior meeting space available to accommodate 1400 people, were you will experience tailored service that exceeds your expectations. Food and beverage facilities include an Italian restaurant, Lobby and Cigar bar. There is Boutique Arcade in hotel, as a World Class wellness and fitness centre.Rates quoted in USD are converted and charged in local currency and may vary subject to the application of an internal exchange rate which may differ from rates set by the National Bank of Kazakhstan in effect at the time of your stay.