Radisson Hotel, Astana
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana

Radisson Hotel, Astana

No.5 of Premium Hotels in Astana
Sary Arka Street 4, Astana, 010000, Kazakhstan
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hotel overview picture
Highlights
Delicious breakfast
Free parking
Lots to do
Amenities
Gym
Bar
Business center
Spa
Restaurant
Indoor swimming pool
Sauna
Public parkingFree
All Amenities
Property Description
2015/2017 TripAdvisor Certificate of Excellence winner13;10;13;10;The hotel is located in the city centre. It takes a few steps to reach business and shopping area.Enjoy the hotel with 181 guest rooms designed with a liberal touch of local art and craft. Hotel features the largest in the city Presidential Suite, Business Class rooms, Suites and Accessible rooms. There are over 1200sq. m. of superior meeting space available to accommodate 1400 people, were you will experience tailored service that exceeds your expectations. Food and beverage facilities include an Italian restaurant, Lobby and Cigar bar. There is Boutique Arcade in hotel, as a World Class wellness and fitness centre.Rates quoted in USD are converted and charged in local currency and may vary subject to the application of an internal exchange rate which may differ from rates set by the National Bank of Kazakhstan in effect at the time of your stay.
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8.1/10
Very Good
The environment is good, there is a dedicated smoking room, and the service attitude is good
All 43 Reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(17.8 km)
Train: Astana Railway Station
(5.1 km)
Landmarks: Fitness Club WorldClass
(170m)
Landmarks: PROFIT EMS FITNESS ASTANA студия инновационных тренировок
(200m)
Landmarks: Компьютерный клуб Nasa
(240m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Standard Room
14

Standard Room

1 Queen bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
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Suite
6

Suite

1 King bed
Has window
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Blackout curtains
Toothpaste
Room Details
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Junior Suite
9

Junior Suite

1 Queen bed
Has window
Free Wi-Fi
Air conditioning
Minibar
TV
Wardrobe
Room Details
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Standard King Room
3

Standard King Room

1 King bed
Has window
Free Wi-Fi
Toothpaste
Hot water (24 hours)
Wi-Fi in room
Room Details
Check Availability
Premium Room
13

Premium Room

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Electric fan
Room Details
Check Availability
Superior Room
13

Superior Room

1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Electric fan
Room Details
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Standard Twin Room
6

Standard Twin Room

2 Single bed
Has window
Free Wi-Fi
Toothpaste
Extra-long bed (over 2m)
City view
Lake view
Room Details
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Guest Reviews

8.1/10
Very Good
43 reviews
Verified Reviews
  • Cleanliness8.2
  • Amenities8
  • Location8.2
  • Service8.2
Average for similar properties in Astana
Most Mentioned
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 29, 2025
Overall it’s a 7/10 First, we arrived to the hotel early and the receptionist told us that all the rooms are fully booked so she couldn’t make early check-in and we would understand. But then she came back to us after 5mins and said if we agreed to pay 50% extra retail price for the room, she would tell her colleague to prepare a room for us. So, the point is the hotel is fully booked OR there are rooms extra? Secondly, we had an odd feeling at the hotel, we stayed 2 nights and the staff barely greeted the guests. They were chatting amongst themselves. Third, we went out for the day from 9AM and came back to take a nap and around 4PM someone finally came to do room service. Overall, the room was spacious for 3 and the view from our room is very nice but we will not come back to Radisson in Astana.
J‍o‍h‍n
September 9, 2022
Overall I had a disappointing experience, especially at this price level. The staff at the desk that I met were very helpful and it worth pointing that out, they were great and helped me with some important logistic stuff. The problems with the hotel though are many 1) breakfast very ‘flat’ ie food not feel fresh and coffee super bland, 2) room keys have problems - one has to try a number of times to open and sometimes need to get technician from downstairs to help, 3) pool and gym is a private gym next door - facilities are very good but a bit of a walk and does not have intimacy of hotel - so pros and cons there 4) small thing, the security guy at the door looks downright unfriendly and not help in the least bit with luggage. Overall the place feels like it has aged, it not invested in and not managed so well, but good individual staff. For this price , there are much better options.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
November 4, 2024
The service attitude is OK, the hotel lobby environment is OK, but the room is average
Original TextTranslation provided by Google
X‍i‍a‍o‍d‍a‍b‍a‍o‍b‍e‍i
February 24, 2024
Facilities: Complete facilities, relatively old Health: good Environment: There is a supermarket on the right when you go out The service was excellent The lake is frozen, and the traffic flowing back and forth on the bridge and the ice under the bridge form a beautiful scenery.
Original TextTranslation provided by Google
A‍i‍·‍A
February 23, 2024
The environment is good, there is a dedicated smoking room, and the service attitude is good
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 16, 2024
Hotel facilities are old, breakfast is OK
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 24, 2024
The room is OK, the lobby is nice
Original TextTranslation provided by Google
K‍i‍m‍ ‍L
March 23, 2025
Friendly and helpfull staff at check in, comfortable rooms. The food at the Lobby bar was delicious and so was the breakfast. Would definitly come back and recommend the hotel. Unfortunately did not have time to try the pool / gym facilities.
M‍i‍c‍k‍ ‍G
September 13, 2024
The hotel is clean and modern and the location is stellar. The walking path along the Ishim River is gorgeous, and there is a market and bank a stone's throw from the hotel. The best part of this hotel is the staff, not all of whom speak English, but Google Translate is your friend here. and I found everyone friendly. I foolishly left my hotel key in my room twice and was locked out each time. The staff immediately helped, quickly and with no disdain. Also, I had asked about postcards and one desk staff member offered to search her own personal collection for me. I was quite touched when minutes later she rang from the front desk to tell me she'd found some within the hotel, which she gave to me free. And let add that there is a great free hotel breakfast buffet. If you're as busy as I've been on this trip, that breakfast can last you to dinner, as it has for me on several occasions. I've had no time to use the fitness centre or cigar bar, but I'm sure they're as nice as everything else here. Highly recommended.

Services & Amenities

Gym
Bar
Spa
Restaurant
Indoor swimming pool
Multi-function room
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Transportation
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 00:00–12:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children
KZT 11,200.00 (approx. AED 79.56) per person per night

Breakfast
Breakfast is available at the hotel. Please contact the hotel for details.
AgeFee
Adult
Contact property
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Service Animals
Service animals are allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

  • Cash

Property Description

  • Opened: 2006
  • Renovated: 2018
  • Number of Rooms: 96
2015/2017 TripAdvisor Certificate of Excellence winner13;10;13;10;The hotel is located in the city centre. It takes a few steps to reach business and shopping area.Enjoy the hotel with 181 guest rooms designed with a liberal touch of local art and craft. Hotel features the largest in the city Presidential Suite, Business Class rooms, Suites and Accessible rooms. There are over 1200sq. m. of superior meeting space available to accommodate 1400 people, were you will experience tailored service that exceeds your expectations. Food and beverage facilities include an Italian restaurant, Lobby and Cigar bar. There is Boutique Arcade in hotel, as a World Class wellness and fitness centre.Rates quoted in USD are converted and charged in local currency and may vary subject to the application of an internal exchange rate which may differ from rates set by the National Bank of Kazakhstan in effect at the time of your stay.

Frequently Asked Questions

What are the check-in and check-out times at Radisson Hotel, Astana?

The check-in time at Radisson Hotel, Astana is 14:00 and the check-out time is 12:00.

Does Radisson Hotel, Astana have a swimming pool?

Yes, Radisson Hotel, Astana has a pool.

Are pets allowed at Radisson Hotel, Astana?

No, pets are not allowed at Radisson Hotel, Astana.

How much does it cost to stay at Radisson Hotel, Astana?

Prices at Radisson Hotel, Astana are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

How to get from the closest airport to Radisson Hotel, Astana?

The closest airport is Nursultan Nazarbayev International Airport, and it is about 33 mins from hotel by car (17.8 km).

What is the cancellation policy for Radisson Hotel, Astana?

The cancellation policy for Radisson Hotel, Astana varies depending on the type of room and booking conditions.

Does Radisson Hotel, Astana offer airport transfer services?

Yes, Radisson Hotel, Astana offers airport transportation for guests. We suggest you call ahead to confirm details.

About This Property

Nearest AirportNursultan Nazarbayev International Airport
Distance to Airport17.77KM
Nearest Train StationAstana Railway Station
Distance to Train Station5.13KM
Average Price FromAED879
Hotel Star Rating5