The St. Regis Astana
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Astana
The St. Regis Astana
No.1 of Luxury Hotels in Astana
Qabanbay Batyr Ave 1, Astana, 010000, Kazakhstan
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Indulge in the epitome of luxury and refined elegance at The St. Regis Astana combined with unparalleled sophistication, offering a new level of luxury in Kazakhstan reflected in its unique design, where traditional Kazakh art and architecture are interpreted in a modern style. Set amidst a serene park and the picturesque Ishim riverside, our exclusive hotel offers a sanctuary of tranquility in the heart of the bustling business district. We provide an unparalleled and unforgettable experience.Show More
We Price Match
Highlights
Airport drop-off available
Delicious breakfast
Free parking
Excellent service
Ideal locationShow More
Amenities
Indoor swimming pool
Sauna
Spa
Massage room
Gym
Private parkingFree
Airport pick-up
Car rentals
All Amenities
Property Description
Indulge in the epitome of luxury and refined elegance at The St. Regis Astana combined with unparalleled sophistication, offering a new level of luxury in Kazakhstan reflected in its unique design, where traditional Kazakh art and architecture are interpreted in a modern style. Set amidst a serene park and the picturesque Ishim riverside, our exclusive hotel offers a sanctuary of tranquility in the heart of the bustling business district. We provide an unparalleled and unforgettable experience.
Show More
4.7/5
AmazingThere is not much to say because everything was just excellent. We enjoyed our stay a lot!
All 68 Reviews
Surroundings
Airport: Nursultan Nazarbayev International Airport
(16.7 km)
Train: Astana Railway Station
(7.1 km)
Landmarks: Left Embankment
(120m)
Landmarks: "Daulet" Sports Complex
(390m)
Landmarks: Atatürk Park
(470m)
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Rooms
Guest Reviews
Services & Amenities
Policies
9
Royal Suite, 1 Bedroom Larger Suite, 1 King, River View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
9
Deluxe Twin Room
2 Single bed
68m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
10
St.Regis Suite, 1 Bedroom Larger Suite, 1 King, River View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Deluxe King Room
1 King bed
68m² | Floor: 4-10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
One-Bedroom Presidential King Suite
1 King bed
510m² | Floor: 10
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Grand Deluxe King Room With Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
11
Ambassador Suite, 1 Bedroom Suite, 1 King, Balcony
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
12
Grand Deluxe King Room With River View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
7
Deluxe King Room With River View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
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Guest Reviews
4.7/5
Amazing
68 reviews
Verified Reviews- Cleanliness4.7
- Amenities4.6
- Location4.7
- Service4.7
Average for similar properties in Astana
AI Summary
The accommodation boasts decadent weekend breakfast, exceptional cleanliness, and world-class rooms with Kazakh ethnic flavor. Guests praise the spacious suites and professional service. Its serene location adds to the charm.
Guest User
January 10, 2025
There is not much to say because everything was just excellent. We enjoyed our stay a lot!
Anonymous User
July 3, 2023
awesome❤
Homies Tours & Travels
September 18, 2023
Amazing hotel
Anonymous User
February 27, 2025
Usually better.
Left the number with the reservations department. Waited for a call for over 30 minutes.
Finally got through on the 5th try.
There was no welcome note or compliment in the room.
No one offered drinks until I called an hour later.
There were no disposable razors.
The room has some drawbacks.
Of the easily fixable ones, this is the rolled-up sofa, which looks terrible, and the carpets are stained.
Of the hard-to-fix ones, this is the water pressure in the sink and the faucets themselves. The water flows very far from the person, close to the sink, and this is very inconvenient.
It is not entirely clear why there are no toilet brushes. Yes, thanks for the service. But when you are relaxing with a girl, you cannot clean up the unpredictable lines inside the toilet. This can cause awkward situations.
No hooks in the toilet. You come in in a robe and cannot take it off and relax. You can only leave it in the bathroom itself.
It would be nice to add some sofas to the elevator waiting area.
Having pork on the breakfast menu in a country with a predominantly Muslim religion seems very strange.
Original TextTranslation provided by Google
Ditiaoyoukexiaozhang
October 16, 2024
The service and room were beyond expectations, very good, and the layout was very comfortable. The breakfast was also very rich, and the swimming experience in the morning was very good. However, the faucet of the bathtub was broken in the evening, and two technicians came up to repair it for half a day but could not fix it. This was the only minus point.
Original TextTranslation provided by Google
Alex
August 31, 2024
I'll be honest, at first it was a masterpiece impression...,
But!! Then came the sobering up...
Service)) Service with local flavor!!
I won't list everything...
Just two stories:
1) My wife signed up for an expensive procedure with the SPA one day in advance... since we were in Astana for 3 days and wanted to do everything, the schedule was clearly scheduled.
When she showed up at the appointed time in the salon, she heard that the procedure would not be performed, since there were no products for it, and most importantly, there had not been any before )))) Should I call? Warn her )))
2) We were getting ready to leave the room... the doorbell rang... my wife went to open it. A guy from the staff came to check the minibar. My wife told him that she was not ready to let him in now, but he stubbornly tried to get through, insisting that he urgently needed to check the bar! They practically closed the door by force )))))
At the same time, we have to give credit to the hotel, they checked us in an hour earlier, and we checked out 2 hours later.
In general, who wants to check into a respectable branded hotel, but with strict local service... Go ahead... but don't be surprised later)
Original TextTranslation provided by Google
Guest User
August 25, 2024
The surrounding environment is very good, the hotel design is unique, and some places need to be repaired because of the passage of time. Overall it is very good.
Original TextTranslation provided by Google
tuttobonita
April 24, 2024
One of the best hotels in Central Asia, it has been open for five or six years but it doesn't look old, it looks like it has only been open for one or two years. The rooms are spacious and well-equipped with some small details of Kazakh ethnic flavor. The welcome amenities are also rich, including wine, chocolate, snacks, etc. The butlers at St. Regis are very enthusiastic, and the service staff speaks very good English and is very professional. I will come again.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Indoor swimming pool
Sauna
Spa
Additional charge
Massage room
Gym
Private parking
Free
Airport pick-up
Additional charge
Car rentals
Bar
Library
Tennis court
Restaurant
Taxi booking service
Airport drop-off
Additional charge
Station pick-up service
Additional charge
Conference room
Additional charge
Multi-function room
Business center
Karaoke
Additional charge
Kids' club
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Indoor swimming pool
Spa
Gym
Bar
Restaurant
Conference room
Multi-function room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Infinity pool
Pool with view
Heated pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Transportation
Taxi booking service
Airport pick-up
Additional charge
Car rentals
Station pick-up service
Additional charge
Airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Wedding service
Multi-function room
Front Desk Services
Tour and ticket booking service
Bellhop
Luggage storage
Wake-up call
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Host welcome service
Translation tools available
Languages Spoken
English
Chinese
French
Russian
Turkish
Food & Drink
Bar
Room service
Lobby bar
Alcohol-free rooms (on request)
Halal meals provided
Public Areas
ATM
Elevator
No smoking in public areas
Smoking area
Library
Non-smoking floor
Ventilation system
Garden
Outdoor furniture
Health & Wellness
Tennis court
Hair and beauty salon
Gym
Massage room
Sauna
Spa
Additional charge
Beauty and makeup
Body care
Turkish bath (Hammam)
Activities
Karaoke
Additional charge
Cleaning Services
Laundry service (on-site)
Dry cleaning
Ironing service
Facilities for Children
Kids' club
Children's meals available
Children's slippers
Children's bathrobes
Children's toys
Books and videos for kids
Accessibility
Accessible rooms available
Handrails on stairs
Stair-free main entrance
Visual alarm devices in hallways
Safety & Security
CCTV in public areas
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Smoke detector
Security personnel
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | KZT 15,000.00 (approx. AED 110.42) per person per night |
Breakfast
TypeContinental
StyleSet menu
| Age | Fee |
|---|---|
Children 17 years old and under | KZT 9,750.00 (approx. AED 71.77) per person |
Adult | Set menu:KZT 19,500.00 (approx. AED 143.54) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
- Cash
Property Description
- Opened: 2017
- Number of Rooms: 120
Indulge in the epitome of luxury and refined elegance at The St. Regis Astana combined with unparalleled sophistication, offering a new level of luxury in Kazakhstan reflected in its unique design, where traditional Kazakh art and architecture are interpreted in a modern style. Set amidst a serene park and the picturesque Ishim riverside, our exclusive hotel offers a sanctuary of tranquility in the heart of the bustling business district. We provide an unparalleled and unforgettable experience.