Best Astana Hotels

"My recent stay at Rixos President Hotel Astana was an absolute delight, leaving me with an indelible impression of luxury, comfort, and exceptional service. From the moment I stepped into the lobby, I was enveloped in an atmosphere of sophistication and warmth that set the tone for an unforgettable experience. The check-in process was seamless, with the staff exhibiting genuine friendliness and efficiency. The lobby exuded a refined ambiance with its chic décor and tasteful furnishings, creating a sense of anticipation for the lavish experience that awaited within the hotel. Entering my room was like stepping into a haven of tranquility. The contemporary design, coupled with thoughtful touches, provided a perfect balance between style and comfort. The bed was a sanctuary of plush pillows and sumptuous linens, promising a restful night's sleep after a day of exploring the city. This hotel offered an impressive array of amenities that elevated my stay to new heights. The fitness center was well-equipped, the spa indulgent, and the rooftop pool provided a breathtaking panorama of the city below. Each facility was a testament to the hotel's commitment to providing a holistic and rejuvenating experience for its guests. Dining was a gastronomic journey. The hotel's restaurant showcased a culinary masterpiece with a menu that catered to diverse palates. The chefs' dedication to using fresh, local ingredients was evident in every dish, and the attentive staff ensured that every dining experience was nothing short of exceptional. What truly set this hotel apart was the impeccable service. The staff was not only attentive but also genuinely invested in ensuring a flawless experience. From the concierge's helpful recommendations to the housekeeping team's meticulous attention to detail, every interaction was characterized by a genuine commitment to guest satisfaction. Situated in a prime location, provided convenient access to the city's attractions, making it an ideal base for exploration. Whether I was immersing myself in cultural landmarks or simply meandering through nearby neighborhoods, the hotel's central position added immense value to my overall stay. In conclusion, its exceeded my expectations in every aspect. It seamlessly blended opulence with genuine hospitality, creating an environment where every guest feels pampered and valued. I wholeheartedly recommend to those seeking a retreat that goes beyond accommodation, offering an experience that lingers in the memory long after check-out. I look forward to returning for another chapter of indulgence and relaxation."

"Great staff, clean rooms"

"I was on a business trip to attend an exhibition, and since there weren't many hotels nearby, I booked this one. Chinese people usually need to know some English to communicate more easily. The overall facilities were pretty good, including a gym. The environment was pretty good."

"Вроде, все не такое старое, но уборка номеров ужасная. Вся сантехника грязная. На наматраснике куча волос. Находиться там было неприятно. Но для переночевать пойдёт. Есть холодильник, микроволновка, плита. Платный мини бар."

"My recent stay at your hotel was absolutely exceptional from start to finish. The moment I arrived, I was greeted by the warm and professional staff who made check-in a breeze. The room was stunning—spacious, impeccably clean, and offering a breathtaking view of the city skyline. The bed was incredibly comfortable, ensuring a restful night's sleep after a long day of travel. What truly stood out was the outstanding service. Every staff member I encountered was attentive, friendly, and went above and beyond to ensure my comfort. The breakfast buffet offered a wide variety of delicious options, and the on-site amenities, including the well-equipped gym and serene spa, greatly enhanced my experience. The hotel’s prime location made it easy to explore local attractions, with many shops and restaurants within walking distance. I thoroughly enjoyed my stay and will undoubtedly choose your hotel again on my next visit. Highly recommended for anyone seeking a perfect blend of luxury, comfort, and impeccable service!"

"Modern hotel with everything you need. The staff was polite, helpful and friendly. Taxi service works perfect from this hotel to take you anywhere around Astana."

"Technically it was my second stay at this hotel, cause I booked 2 nights separately: one night with breakfast included and another one without breakfast (since we needed to leave hotel early one the last day). Surely I sent special request to give us the same room and explained why did I make bookings separately. Hotel managers didn't check those request though. And when I mentioned it during check in they were surprised but promised that we can stay in the same room for the second day as well. But the second day when we were back to our room we found out our keys blocked 😅 and needed to go to the front desk to explain the third time our request. Hotel staff were super helpful and friendly though. They didn't make our room second day and didn't leave water and other hygienic stuff but once we called to the front desk, everything were delivered to our room immediately. So overall our experience at the hotel was nice. I'd only ask hotel managers to improve the attention of their guests."

"Excellent Location: The hotel enjoys convenient transportation and shopping opportunities. Complete and Convenient Facilities: The rooms are fully equipped, clean, and tidy, with comfortable beds. They meet all your daily needs. The bathrooms are modern and feature high-quality toiletries, perfect for relaxing after a busy day. The hotel also offers a gym, swimming pool, and other recreational facilities, providing guests with a wide range of recreational options. Service: The hotel staff is warm and friendly, and attentive to guests. From the front desk, housekeeping, and restaurant staff, they are always responsive to guests' needs, making them feel right at home. Breakfast: The hotel's restaurant offers a wide variety of delicious dishes, featuring fresh ingredients and reasonable prices. The breakfast is rich and varied, ensuring a refreshing start to the day."

"The location of the hotel is OK, close to the city center, the price is relatively affordable, breakfast is on the 17th floor, and you can overlook the city of Astana by the window. The front desk service is good, keep up the good work, but the breakfast is just so-so, come on!"

"Very centrally located hotel, within walking distance to most attractions. The staff were nice and welcoming. The hotel is well maintained, though some areas could use a bit of modernization. My only issue was that I couldn’t regulate the heat in the room, which made it a bit too warm. Overall, a pleasant and convenient stay."