Courtyard Hotels in Atlanta

No on-site parking, $50 overnight valet (more on this later), and in the middle of a very rough/dirty area of downtown. Upon arriving at the hotel, I parked in the parking structure across the street, brought my parking ticket in, and asked during check-in if they validated parking. The rude hostess' response was ”We are not affiliated with that parking garage”. That's not what I asked, and there was absolutely no courtesy to her tone at all. But whatever - no big deal. After being parked for an hour (long enough to check in, unload my stuff, and check out the room), my party went back out for the evening. Upon leaving the garage, we were charged $22...for one hour of parking. At that point, we made the decision to just pay for valet parking when we got back. We get back from a long night, park in front of the hotel (there are literally only 3 or 4 spaces in the front, which are always full), walk in and I engage the front lobby Marriott employee to valet park my car. He takes my key and says ”Ok, we'll take care of it”. I'm exhausted, and think nothing of it, and go off to sleep for the night. The next morning, we are up early to get to the airport, walk downstairs, and check in with the valet attendant, and are promptly told ”We don't have your car here”. After several back and forth comments, the valet attendant finally remembers that there is an extra key with no ticket on it, amazing! So I walk over with him to the key box and verify that is indeed my key. Thankfully, he is able to locate my car based on the description I give him of it, and after he returns, we are off for our flight. I 100% blame the Marriott staff for this - they should have known to fill out a ticket when I dropped off the keys. But in general, the inadequacy fits the MO of the hotel. Overpriced and underdelivered.

Very hospital staff, Shadow was very helpful at the beginning of our stay and friendly anytime we’ve come back to the hotel.

Decided to stay at Courtyard Atlanta Midtown due to it's proximity to the metro train station and it's location while attending a conference. Room was super clean and spacious. Modern design. Midtown definitely is the place to be. I will say what was the cherry on top of the Sunday was the wonderful customer service I experience. Shout out to John M (bartender) he was being pulled into several directions but never lost his cool and was super friendly when he came to get my drink order. Definitely recommend this location.

We stayed one night on our way through Atlanta. We have stayed here numerous times over the last ten year and have never had a problem. We arrived later in the evening and left early the next morning. In the room we encountered a trash bag over the smoke detector. This was alarming we had our two small kids asleep already so we simply removed it and didn't call the desk. The bathroom also had glitter and others hair all over the floor and shower. The room otherwise was fine. We didn't complain because we were there such a short time. Not sure we will choose to stay there again.