Cristalino Lagoon Front Hotel, Restaurant & Spa
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Bacalar
Cristalino Lagoon Front Hotel, Restaurant & Spa
511 Costera, Bacalar, Quintana Roo, 77933, Mexico
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CRISTALINO Lagoon Front Hotel, Restaurant & Spa is a boutique hotel special category for people over 16 years of age, located on the banks of the Bacalar Lagoon, the most important of the lagoons in the south of Quintana Roo and popularly known as the 'Laguna de los Siete Colores'.Show More
We Price Match
Last booked 18 hrs ago
Amenities
Outdoor swimming pool
Sauna
ParkingFree
Car rentals
Bar
Restaurant
Conference room
Multi-function room
All Amenities
Property Description
CRISTALINO Lagoon Front Hotel, Restaurant & Spa is a boutique hotel special category for people over 16 years of age, located on the banks of the Bacalar Lagoon, the most important of the lagoons in the south of Quintana Roo and popularly known as the 'Laguna de los Siete Colores'.
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4.4/5
Very GoodCleanliness4.4
Amenities4.4
Location4.4
Service4.4
All 55 Reviews
Surroundings
Airport: Chetumal International Airport
(38.4 km)
Landmarks: DayTour Bacalar
(<100m)
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Rooms
Guest Reviews
Services & Amenities
Policies
5
Deluxe King Size Partial Lagoon View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Junior Suite with Partial Lagoon View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
5
Deluxe Double Partial Lagoon View
2 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
6
Deluxe King Size Front Lagoon View
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
TV
Check Availability
Guest Reviews
4.4/5
Very Good
55 reviews
Verified Reviews- Cleanliness4.4
- Amenities4.4
- Location4.4
- Service4.4
Average for similar properties in Bacalar
Roie Turjeman
December 8, 2024
The hotel has no elevetors, and spiders everywhere. I paid for partial view and could not see snything. There are very few rooms that have a laguna view at all.
Guest User
November 25, 2024
Really nice hotel, there is nothing to complain about and we would come back anytime.
Only drawbacks:
- Service staff, especially in the restaurant, speak no or very poor English, which makes communication difficult
- Only tiles in the rooms, which means the floor is not so comfortable. One or two carpets would be nice here, which would give the whole room more ambience
Original TextTranslation provided by Google
Orlando1800
September 20, 2024
It is worth mentioning the friendliness of the staff, the comfort of the rooms, the location and the view. The plus is that they lend you a kayak and a board, which makes for a unique experience on the lagoon. I will definitely return.
Original TextTranslation provided by Google
María
September 2, 2024
They have scammed me out of a 100 euro deposit, they have not returned it to me and on top of that they have charged me 28 euros more without my consent from the card for spending at the hotel, when that money was going to be deducted from the deposit I gave and have not received. In total 128 euros. They have not given me a solution and they have blocked me.
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Sauna
Parking
Free
Car rentals
Bar
Restaurant
Conference room
Additional charge
Multi-function room
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Luggage storage
Outdoor swimming pool
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Infinity pool
Heated pool
Parking
Parking
Free
Transportation
Car rentals
Shuttle service
Additional charge
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Multi-function room
Front Desk Services
Tour and ticket booking service
Safe at front desk
Luggage storage
Concierge service
24-hour front desk
Express check-in and check-out
Languages Spoken
Spanish
Food & Drink
Bar
Room service
Snack bar
Public Areas
No smoking in public areas
Picnic area
Garden
Health & Wellness
Sauna
Beauty and makeup
Kayaking
Activities
Eco tours
Off-site
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 00:00–12:00
Front desk hours: 24/7
Child Policies
Children are not permitted to stay in this room type.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
TypeWestern
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
Age Requirements
The main guest checking in must be at least 18 years old.
Property Description
- Opened: 2023
- Number of Rooms: 19
CRISTALINO Lagoon Front Hotel, Restaurant & Spa is a boutique hotel special category for people over 16 years of age, located on the banks of the Bacalar Lagoon, the most important of the lagoons in the south of Quintana Roo and popularly known as the 'Laguna de los Siete Colores'.