Guest User
February 1, 2024
The room was nice, but the front desk staff had a terrible attitude. The room was used as a wedding room. The sales manager who received us when we viewed the room was very nice and told us where things were not allowed to be pasted and that we needed to restore the room when we checked out. We were willing to cooperate. And just let us find a preferential price on the platform and make a reservation.
When checking in, a man and a woman at the front desk heard that the reservation was made on Ctrip. They began to complain that the price booked on the platform was low and that the wedding room would stain the room. We expressed our willingness to pay a 1,500 deposit as they required and guaranteed it. After using it, it was restored to the original state, but the result was still endless talk. I listened to him talk twice about checking in for 20 minutes. The attitude was extremely bad. It is already 2024. Is there still consumer discrimination on the platform?
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