JIE XIANG CHARLES
May 8, 2025
Terrible service, rude staff, unhelpful throughout my 3 nights stay, but what’s worse was they stole from my room. I was the only guest in the room, and access was controlled by a key lock. The only people who could’ve entered were me or the staff.
Personal belongings I had left by the bed for my were taken, and when I confronted the staff, they refused responsibility, blamed others, and showed zero concern. If it wasn’t them, then someone unauthorised entered the room, which is a major security breach.
Either way, your belongings are not safe here. Absolutely unacceptable behavior from a place that claims to be secure and friendly. I will never stay here again and strongly warn anyone considering it: don’t risk your safety or your belongings.