Anonymous User
January 19, 2024
Personal opinion: As a three-star hotel, your hotel still has many details that can be improved. I hope your store can improve its hardware facilities and provide better services.
The room I checked in at the beginning had a problem with the door lock and could not be locked. After contacting the front desk twice, they agreed to change my room.
The following takes the room I have entered as an example to give some details (the following conditions may not exist in other rooms):
Picture ① Bathroom door: It is relatively heavy and difficult to pull, and requires a certain amount of strength. Figure ② Telephone: Not connected and cannot be used. Picture ③-⑥: The edge of the sink is not beautiful; there are hairs in the cabinet where the hair dryer is placed; the wrapping paper of the tissue box is broken; there are hangers stuck on the wardrobe door (dust is also collected inside the wardrobe); Picture ⑦ The door lock screws are loose. Figure ⑧-⑨: The loose door lock can be moved left and right in a small amount (as shown in the picture), but it may not affect the locking, and I did not respond any further. Figure 10-13: The light switch is not labeled, and there is no way to immediately tell which button corresponds to which light. There are two buttons in the picture, which do not control the lights. They are empty buttons. The third button controls several lights. Once it is turned on, it will be fully turned on. , one level and all.
In addition, in the previous room, the bedside socket was plugged in and there was no power.
The location of the hotel is okay, there are restaurants and convenience stores below.
It's quiet at night and the air conditioner may be a bit loud.
There is a school nearby. You can hear the school broadcast in the morning and there will be some noise.
The overall stay experience was okay.
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