Although it is during the holidays and there are many people booking rooms, it is understandable that extra fees will be charged for overtime check-outs. However, it is necessary to make it clear to the tenants in advance. At first, they said that extra fees would be charged by 20 yuan for one hour overtime. When checking out, they also said that extra fees would be charged for the second hour after overtime. 60 yuan, this misleads consumers, obviously rips people off, and provides a poor stay experience.
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