Grand New Century Hotels in Beihai

Traveling with two children, the location is very close to the passenger port. Thank you to Xiao Zhang from the reservation department for upgrading the room. The check-in was quick and the room was clean. There were fresh fruits in the room every day and many extra bottles of water were given every day. I have eaten breakfast, Chinese food, and buffet in the hotel. The breakfast is quite satisfactory. The Chinese food is plentiful and reasonably priced, but the waiters in the Chinese restaurant are not as enthusiastic as the front desk and appear to be slack. The buffet is okay. The good food stall on the left side of the north gate of the hotel is good, and it feels better than the internet celebrity restaurant Yuexiang Kitchen in Qiaogang Fengqing Street.

The elderly with a baby stayed at Kaiyuan. I had heard that it was a very good parent-child hotel in Beihai. Before checking in, I received a call from Miss Chen, a housekeeper. After adding her, she responded to everything. She responded very quickly, had high emotional intelligence, and helped to achieve everything within her ability. Check-in was very fast. The baby liked the little doll when she entered the room. The room had a good view, facing the sea, and the environment was clean and tidy. It felt like a vacation, but the weather was not good, and it was a little gloomy. But the staff here provided warm service and made guests feel at home. When the baby saw the sand digging tools, he said let's go to the beach quickly. Aunt Fan Ruzhen from the housekeeping department helped put up the baby fence and brought baby supplies prepared by the housekeeper in advance. She smiled sincerely and felt the enthusiasm from Beihai. There was also the housekeeping aunt I met in the corridor. I forgot to ask her name, but she was also very enthusiastic and took the initiative to greet the baby. There was also Brother Zhang Guolong from the concierge department, who smiled from the heart. Seeing that it was inconvenient to bring a baby, he asked about the floor and helped swipe the elevator card. The uncle from Northeast China who opened and closed the car door at the door also started to help with the luggage and opened and closed the car door when getting on and off the car. The guy who swipes the room card at the entrance of the Chinese restaurant is also very gentle. I think the overall experience is very friendly to families with children. For example, the caretaker of the children's playground listened to the children's situation and helped maintain the order of play among the children. She can also do some simple handicrafts. All these details really add points, and the experience is very good. But the lobby bar feels understaffed. The staff is very hard-working and non-stop. There are also Chinese restaurant service staff who bear a heavy workload, so they are busy with various tasks at hand. Can more staff be arranged? I can feel their pressure. The food delivery robot is also hard-working. You don't have to go downstairs to pick up the takeaway by yourself. The good experience is doubled. In the future, I will recommend it as the first choice for families with children to Beihai.