Anonymous User
May 27, 2025
It was the worst hotel experience.
I was tired after my trip, but when I checked in, the guests who arrived later were given priority.
The room I reserved was not ready, and the air conditioner was broken so I was shown to a room without air conditioning.
I was asked to check the room.
There was no reduction in the price, so I proposed a reduction.
I then negotiated with the boss,
but he said it was too early to reduce the price and that I would be shown to a deluxe room.
I was moved again, even though I was tired and wanted to rest.
I was shown to a deluxe room, but it was not a deluxe room at all, it was just a slightly larger bed.
The shower and sink were clogged, and the toilet was designed to get wet when you shower, so it was very difficult to use.
This should be stated on the reservation page.
There were bigger rooms available, so I don't understand why they gave me that room.
There were only stairs, so it was difficult to go up and down with luggage.
It was the most expensive hotel I've stayed at, but it was the most unsettling hotel stay.
I think they may have looked down on me because I'm a foreigner.
It's disappointing.
When I checked in my luggage, I told them to handle it with care as it was fragile, but they tried to push it onto the shelf and it almost got damaged.
I didn't tell them because I didn't have time, but they didn't reduce the charge so I should get a refund.
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