Anonymous User
June 7, 2024
Let me start by saying that the service is too stiff and has a do-it-or-die attitude. The front desk basically had to sit down for the whole process to meet me for the first time. I didn’t even say hello when I met you, and the guest had to take the initiative to ask whether it was me who happened to meet him or something, and the reservation was a special deal. The room type did not match the picture. It was said that it was an upgraded room type, but it seemed that the room type was the same. I just wanted to ask why the picture of Orange was still used when it was already changed to Super 8 Select Hotel. And I am also staying there. I feel like the service and cleanliness of Speed8 Selection should not be like that. Also, the price fluctuates. I would like to remind everyone that I have booked more than 200 yuan during the day and it has not yet arrived. At night, it showed that the same room type I stayed online dropped by 100 yuan. It’s really Dawuyu knew that the price reduction would be a bit too harsh, right? The person wearing the white shirt must be the manager or the store manager. When I sat down at the front desk and asked what time check-out was, I was told it was 12 o'clock. I asked if it was the same for members. They said it was the same. It was always 12 o'clock. So why should I become a member? I want to ask, I don’t know whether it’s the leader who doesn’t know how to do it or the front desk who doesn’t know how to do it. I’m very confused. The management doesn’t have an attitude, and the front desk doesn’t have an attitude either. When I entered the room, I didn’t have slippers or paper towels. I didn’t see the room until I finished taking a shower at night. We don’t even have bath towels. Aren’t these the most basic things? All in all, a terrible experience!
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