Guest User
August 15, 2022
Let me tell you about the strange thing about staying in this apartment. Before moving in, we went to the address given on the Internet, but when we knocked on the door, it was not the service desk but someone else's home. Later I called and found out that it was not in that building. Customer service later sent us the check-in code and specific building number information. The room facilities and hygiene are average. After searching for a long time without finding a disposable comb, I gave up looking. I also found that there was no mosquito repellent equipment in the house, and I was really afraid of being bitten, so I called the customer service number. The customer service representative was a woman, but she spoke as if someone owed her a million or eight hundred thousand. She was extremely cold and impatient. Just figure it out and bear with it. Later, when I called to request more toilet paper because there was not enough toilet paper in the room, the customer service responded with a cold and impatient tone. I really don't understand why we have to find such a customer service representative. Are you worried that the guests will feel too comfortable staying and won't want to leave? In addition, because we were too lazy to bother with staying for another day, we asked the customer service on WeChat whether the door lock password should be changed after extending our stay, but the customer service ignored us. We really didn't want to hear those cold words, so we opened the door tentatively and were glad that the password had not been changed. This is the worst apartment I have ever lived in! Please choose carefully based on my experience. If you are checking in, it is recommended that you call in advance to ask for the building number before arriving at the community to avoid going the wrong way. It's so hot and there are so many mosquitoes. It's really sad.
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