Guest User
February 8, 2025
First of all, I have to stay in hotels with my children for at least 60 to 70 days every year, including summer and winter vacations, various holidays, and taking leave to travel. I express this to tell you that I have really stayed in many hotels, and I really want you to avoid pitfalls. This Hilton Garden Inn doesn't deserve to be called Hilton. First of all, we were told that the wontons and noodles at the breakfast stall needed to be cooked in advance and just needed to be boiled in water. Just imagine how it tasted. Then, as for the swimming pool, only the smallest pool in the picture had warm water, so children can't play there. The so-called playground was also very cold and small. We can choose not to play in these, but children will be disappointed. Let's talk about the most important things about staying in a hotel: 1: Hygiene: on the day of check-in, there was urine on the corner of the toilet lid when we opened it (I don't know about others, but I personally can't stand it). 2: Service: if you want the hotel to send you some water, toothpaste, toothbrush... when you call, you will be told to transfer to this department or that department, and then you will have to wait endlessly and be hung up. Don't even think about getting through every 10 minutes (this happened more than once). The waiters cleaned the room, but didn't make up the quilts, clothes, or throw away the garbage. I asked them why they didn't throw away the leftover fruit in the room? I was told that I still ate (the fruit box contained dirty paper), and even though they recommended Hilton ski access, shuttle bus, light meals, and reserved ski suits, they would prepare lockers at the ski resort the next day, none of them were available. I took my kids to ski for a week, and I booked this hotel for three days, and then I decisively moved to Hyatt. I really want to tell everyone to avoid this pitfall
Original TextTranslation provided by Google